Why Does TikTok Say ‘Something Went Wrong’?
When using TikTok, you may sometimes encounter an error message that reads “something went wrong.” This message indicates that the app was unable to perform the requested action or complete the task.
There are several reasons why this error message may appear on TikTok. One common reason for the “something went wrong” error message is a poor internet connection.
TikTok requires a stable and fast internet connection to function properly, and if your connection is weak or intermittent, the app may not be able to load content or perform certain actions.
Another reason for this error message is a problem with the TikTok app itself. If there is a bug or glitch in the app’s code, it may cause certain features or functions to malfunction, resulting in the “something went wrong” error message.
1. There’s A Glitch
When you are on the TikTok app and you see the error message “something went wrong,” it could be due to a glitch in the code of the TikTok application. A glitch in the code for an app can cause features to not work properly and can even render the app inoperable.
This can certainly trigger the “something went wrong” error message since the application is malfunctioning. Now, if you are a gamer, you are likely familiar with glitches as they do only appear in apps but also video games.
If you are familiar with glitches, you likely know that a glitch will not completely shut down an app but it will cause temporary issues such as the one you are experiencing.
Luckily, a glitch is a small issue that can be resolved, so let us get to a fix for this glitch issue.
Fix – Restart The App
This is a simple yet effective solution that you may not have thought of trying. It is also possible that you thought that you closed and reopened the TikTok app but in actuality, you may have switched to another app, then switched back to TikTok.
You should make sure you completely close out the TikTok app, then you can reopen the app and find out if that fixed the problem. Unfortunately, it is feasible that the issue could repeat but this could be a quick solution.
When you close the TikTok app, it will also close out all of the possible actions you were making on the app such as attempting to watch or upload a video to your account.
This will typically be enough to clear out any glitches that the TikTok app is experiencing. It is a quick and easy method that just might be the solution to your problem. However, if it does not work, the issue could be with something else. So, let us get to the next fix so that we can resolve this situation.
Fix 2 – Start Again
Now, this method is quite similar to restarting the TikTok app but rather than only closing the app and reopening it, you are restarting the action you are attempting.
So, if you are trying to upload a video to TikTok you have created, you will want to try closing the app and reopening TikTok, then restarting the upload process.
After closing the TikTok app completely, go ahead and open the application, then tap on the “+” symbol and select the “Upload” button at the bottom right-hand side of the screen to begin uploading your video.
By restarting the uploading process you are attempting you are allowing the TikTok app to fix the glitch that could be occurring.
If you are simply trying to watch some videos on your FYP and are seeing the “something went wrong” error message, then you can also try starting again, which means you are reloading the application.
So, completely close the TikTok app and then open the application again and proceed with what you were attempting. With the TikTok app reloaded it gives the application the chance to resolve the glitch issue.
This should fix the error issue you are dealing with on the TikTok app. However, if this did not mend the problem, then read on the next possible reason and the accompanying fixes.
2. TikTok is Down
When you are attempting to use the TikTok app and you keep on seeing the “something went wrong” error message, then the problem could be that TikTok is down, which means that their server is down.
Much like a website, applications also use servers to not only hold and store users but also to receive and respond to requests that are being made via the TikTok app.
If the server(s) go down, then the application will not be able to function properly. This is because the server must be able to receive your request, process the request, and then respond by allowing the action along with supplying the appropriate data for the action.
When TikTok’s server is down you will not be able to complete any actions, which results in the “something went wrong” error prompt.
Servers go down all of the time for one of many different reasons, it could be a power outage, a faltering network card, or even some routine maintenance. However, since it is quite common, it should not be long until the server is back online.
Fix – Wait for the Problem to Go Away
A server can go down due to many different problems such as an overload, a power outage, or even a networking card issue.
Any one of these can put a server into downtime, which means you will not get anything useful out of the site until the server is back up again. It is important to note that a server will usually only stay down for 10 to 20 minutes maximum.
However, in the meantime, you will need to patiently wait it out, as this is practically all you can do. It may be irritating to wait it out but unless you work on the server yourself, there is, unfortunately, not a lot you can actually do in this situation.
3. Poor Internet Connection
The TikTok app requires a strong and stable internet connection. If your internet connection is slow or intermittent, it could affect any actions you are attempting on the TikTok app and you may receive the “something went wrong” error message.
Check your internet connection by opening a browser and navigating to a website. If the website takes a long time to load or does not load at all, then the problem is likely your internet connection.
It is very possible that the reason why you are receiving the “something went wrong” error message when using the TikTok app is that your internet connection is either too weak or unstable, which means your device will not be able to completely connect to TikTok.
Any actions you make online (including in apps) require an internet connection and a reliable one at that.
Fix – Switch From WIFI to Data Vice Versa
If you are attempting to watch videos or upload your video to the TikTok app and are having problems, you should make sure that you have a decent internet connection. If you are using your mobile service data, you would likely be better off switching over to a WiFi network (if possible).
This is because a WiFi internet connection is typically more reliable than mobile service internet data.
With that said, if you are using a WiFi network, you should also consider switching over to your mobile service internet data, as this could also offer a better internet connection.
There could be an issue with the WiFi internet connection, which could mean that your mobile service internet data could be the wiser decision.
Fix 2 – Restart Your Router
It is common for routers to have problems and with that said, try restarting your router. You can restart your router by unplugging the router, waiting at least 60 seconds, then plugging in the router.
TikTok can be very entertaining and you can even create your own content on the video-sharing platform but it is not so useful when it does not work.
Lucky for you, we have created this guide to help in the situation when you keep on getting the “something went wrong” error message.