If you own a Hyundai, you use a BlueLink system to connect to your device via Bluetooth to listen to this excellent podcast. Some popular Hyundai models that you may be driving include the Elantra, Santa Fe, Sonata, Tucson, Accent, and Kona.
All these cars have BlueLink as their Bluetooth system, but if it stops working, your work trip becomes even worse. There are many reasons why your BlueLink system might stop working for you.
Maybe it needs an update, or perhaps your device’s volume is too low. Whatever the reason, there are plenty of solutions you can try in minutes to get back to listening to your podcasts as you hit the road.
Why Is My Hyundai Bluetooth Not Working?
1. There’s An Issue with BlueLink
Fix – Perform a Master Reset of the BlueLink System
You can try to perform a master reset of the BlueLink system to fix your issues with your Bluetooth. All the settings and preferences saved to your BlueLink will be erased if you decide to do this.
However, this may be the only way to fix your BlueLink, so you must be okay with this reset. You can enter all of your preferences back in after the reset is complete. Performing a master reset of the BlueLink system will significantly change depending on what car you own.
To figure out how to perform a master reset of the BlueLink system, search“perform a master reset of the BlueLink system [your car].” Make sure you include the exact model you have and the year.
Many of their cars, including Elantra, Santa Fe, Sonata, Tucson, Accent, and Kona, have different versions. Each version will have different settings, changing how you perform a master reset of the BlueLink system.
That is why you must include every detail about your car when looking up how to perform a master reset of the BlueLink system. Otherwise, you might start following steps for a Santa Fe SE Limited when you have a Santa Fe SE. This will cause you to have improper instructions on how to perform a master reset of the BlueLink system.
Fix 2 – Update BlueLink
There are two different ways you can go about getting your BlueLink updated in your Hyundai car. The first way is to bring your vehicle into a Hyundai body shop. You can do this when you go in for maintenance for your vehicle.
Once you get there, have them do whatever needs to be done to your Hyundai, and then ask them to update your BlueLink on top of the other repairs. The mechanics will be able to tell you if your BlueLink system needs an update or not.
Then, if it does, they will know how to update and get you back to enjoying your music. If you have no reason to bring your Hyundai into the body shop and do not want to choose this route for getting your BlueLink updated, you can also do it on your own. Follow these steps to update your BlueLink system in your Hyundai.
1. First, go to owners.hyundaiusa.com.
2. You will see a table that says Navigation Storage Data / Transfer Systems. In this table, locate your car, model, and year. You will then see what you need to buy to update your BlueLink system.
3. After learning what you need to buy, an SD, USB, or DVD, go to mapnsoft.com/hyundai. You can request your new SD, USB, or DVD here, and Hyundai will send it to you for free.
4. Once you have it, go back to mapnsoft.com/hyundai and create an account by clicking Register in the top right corner or log in to your existing account.
5. Log into your account and enter the information about your car. Then, click on Download Map Software.
6. You will have to confirm what car you have and want to buy this by clicking Download. You will be told how much the new system is and will have to pay for it. This will change depending on your car.
7. You will be told when the update is complete, and you can get back to using your BlueLink system.
8. If your BlueLink system did not need an update, then that is not why you are experiencing any issues with your sound.
Fix 3 – Getting in Hyundai with the Manufacturer
Reaching out to Hyundai is another way you can try to fix your BlueLink system. If you want to go to them in person, you can visit a Hyundai dealership or a local car repair shop.
They can access your car and determine if the problem is caused by something internal that will need a repair. They can fix it right there if you are at the body shop. If you went to a Hyundai dealership, they could send you to the nearest body shop so that you can get your BlueLink fixed.
If you want to talk to someone on the phone, call 1-800-633-5151. You will have to go through some prerecorded voice messages but will eventually be able to speak with a live customer service representative.
You can also visit their website at owners.hyundaiusa.com/. Once you are there, you can click on New Message. Doing this will get you hooked up with a live customer service representative who can get you the help you need.
This will also give you some FAQs and answers that may help you with your BlueLink system.
2. The Device is Not Connected Properly
Fix – “Forget” BlueLink As A Device and Connect Device Properly
If your device is not correctly connected to your BlueLink, then it will not work. One way to solve this is by going into your device and forgetting BlueLink as a device. Doing this will change from device to device but is pretty similar.
Open up the setting on your device and then go to Bluetooth. Once you are there, you should be able to see all the devices you have ever been connected to. Look for BlueLink.
There should be some button by it that you can click on to forget your BlueLink. Once you forget your BlueLink, reconnect to it.
Now that you have reconnected your device to your BlueLink see if this solves your issues. Sometimes the connection needs a quick reset, and doing this will do just that.
You may need to wait a while between forgetting your BlueLink and reconnecting. However, if your BlueLink is still not working with your device after reconnecting it, another cause for your problems with your BlueLink.
Fix 2 – Check the Security and Auto Accept Prompt On Your Device
Another reason why your BlueLink is not working is that you need to check the security and auto accept prompt on your device. These settings allow your device to connect correctly to various things, including your BlueLink, because you connect to it via Bluetooth.
To check the security and auto accept prompt on your device, you must search “How to check the security and auto accept prompt on [your device].” Every device is different, has different settings, has other buttons, and is made by other companies.
These differences make each device have a different way of checking the security and auto accept prompt. Once you check these settings and ensure they are correctly working, keep trying to connect your device to your BlueLink.
If these settings are not working, fix them however you can. Once you have them working, try to connect your device to your BlueLink once more.
3. Possible Cell Phone Malfunction (Glitch or Bug)
Fix – Try Switching Off Your Device
Turning off the device you are using to try and play music on your BlueLink is another potential solution for getting your Bluetooth to work.
To restart your device, turn it off. Doing this will vary depending on the device that you are using since every device has different buttons and settings.
If you are unsure how to turn off your device, look it up, and you will be met with plenty of information on how to turn off the device you are using. Once you turn off your device, leave it off for a couple of minutes so it can fully restart.
After a few minutes, you can turn your device back on, completing the reset. Now that your device is powered back and you have officially reset it try connecting it through Bluetooth to your BlueLink.
Hopefully, this reset will allow your device to figure itself out, and your BlueLink will be potentially working as usual for you.
Fix 2 – Force Restart Device
A force restart may also solve issues with your device not connecting via Bluetooth to your BlueLink. Doing this will take it a step further than normally restarting your device, as it is a force restart. Doing this will change depending on your device to try and access your BlueLink. Since every device has different buttons and settings, search the device you are using along with force restart, and you will easily be able to locate how to force restart your device. When doing a force restart, your device will automatically power back up once the reset is complete. Once your device has turned back on, you will have to unlock your device, and then you can again try and get back to utilizing your BlueLink.
Fix 3 – Update Your Device
The device you connect to your BlueLink via Bluetooth might need an update. Companies must constantly update their devices to fix any bugs customers have complained about and offer new features to their users.
If your device needs an update, that could be why it is not working with your BlueLink. To update your device, you will need to search “How to update [your device].” Every device is different, has different settings, has other buttons, and is made by other companies.
These differences make each device have a different way of being updated. Once you can learn how to update your device, update it if one is available.
After the update is complete, try to see if it will now connect to your BlueLink and work. However, if your device did not have an update available, then that is not why your BlueLink is not working with your device.
Fix 4 – Reset Network Settings
You can try resetting your network settings on your device to make it connect to your BlueLink via Bluetooth. Doing this will set your device back to its original settings and erase any personal preferences you have saved.
To reset network settings on your device, you will need to search “How to reset network settings on [your device].” Every device is different, has different settings, has other buttons, and is made by other companies.
These differences give each device a different way of going through a network settings reset. Once you can figure out how to reset the network settings on your device, follow them and complete the steps.
When the reset is complete, and your device is working again, see if it will now connect to your BlueLink. If it does and functions, your issues have been solved.
Your device was having some problems of its own. This reset fixed those issues, and you can enjoy listening to your favorite songs in your car again.
Fix 5 – Factory Reset
You can try a factory reset on your device to make it connect to your BlueLink via Bluetooth. Doing this will set your device back to its original settings and erase any personal preferences you have saved.
To perform a factory reset on your device, you must search “How to do a factory reset on [your device].” Every device is different, has different settings, has other buttons, and is made by other companies. These differences give each device a different way of going through a factory reset.
Once you can figure out how to reset the network settings on your device, follow them and complete the steps. When the reset is complete, and your device is working again, see if it will now connect to your BlueLink.
If it does and functions, your issues have been solved. Your device was having some problems of its own. This reset fixed those issues, and you can enjoy listening to your favorite songs in your car again.
4. The Issue with Song or App You’re Playing From
Fix – Play Another Song
Your problems with your BlueLink might stem from the song you have decided to play. To fix this, you will need to change the song you are currently playing. Open up your app that you stream music through and pick another song.
This can be incredibly annoying because maybe the song that has issues with your BlueLink is your favorite song. Sadly, you will need to try playing another music to fix your problem. You can play any song you want.
Once you change the song, you are good to go if your BlueLink starts working. You can try playing the song that broke your BlueLink again. However, if playing a new song did not make your BlueLink work, then the music is not the cause of your issues.
Fix 2 – Use Another App Like Apple Music, Spotify, YouTube, and Soundcloud
There may be an issue with your app that is causing your BlueLink not to work. So many apps today stream music, so trying another app may be your solution. However, this can be an annoying solution.
The app you use is most likely your preference for music streaming apps, and you may be paying a fee to enjoy this specific app. If you want to listen to music on your BlueLink, you must try another app, even though it means not using your favorite app.
Some well-liked apps for streaming songs include Apple Music, Spotify, Youtube, Soundcloud, Pandora, iHeart Radio, Tidal, and others. Download one that is different from the app you were previously using.
These apps offer a free version of some sort but also have an upgraded service you can purchase. You can use the free version with an account or upgrade, whichever works best for you.
If you think the issues with your BlueLink are temporary, you should stick with the free service since you will be using your preferred app again.
Otherwise, if you think you need to switch apps permanently, you can look into the advanced services to see what the app offers.
If you decide to use Youtube, you must keep your device unlocked and Youtube open for music to play or upgrade to Youtube Red to be able to lock your device and still have music play.
5. The Bluetooth Volume on the Phone May Be Low
Fix – Increase the Volume on Both BlueLink and Your Phone
You are unable to hear any music being played on your BlueLink because you have to turn up the volume on your stereo system in your car or on the device you are connecting via Bluetooth.
If the volume is set too low on either of them or both, you might think your BlueLink is not working because you cannot hear anything.
However, there is a simple remedy of just turning up the volume on these to listen to the music already playing through your BlueLink. Look at your stereo system to increase your car’s volume.
There will be a knob located somewhere that has Volume written under it. Turn it to the right to increase the volume. Grab your device hooked up to your BlueLink via Bluetooth if you still cannot hear anything.
Locate the volume buttons on your device and turn it up. If you cannot find the buttons, you can also turn the volume up in the app you use to stream music. Once you turn the volume up, you should hopefully hear your music now.
If you are positive that the volume is turned up on your device and in your car, then the volume is not why your BlueLink is not working.
6. The Song is Not Playing
Fix – Play the Song From Your Device
An easily fixable mistake could be causing all of your issues with your BlueLink.
If your music is not playing, ensure you have pressed play on your device. While this may seem like a mistake you could never make, it is always best to double-check.
If your song is not playing, there is no way you can hear it through your BlueLink. Follow these steps to see if the music is playing on your device.
1. Open up your device to connect to your BlueLink via Bluetooth.
2. Next, go to the app you use to stream music.
3. Open up the app and look for your Currently Playing
4. Make sure you see a pause button when you are in Currently Playing. If you see a play button, your song is paused.
5. Click on the play button. Once you see the pause button, your song is playing.
If you have ensured that your song is playing on your device, something else is causing your issues with your BlueLink in your car.
Remember that if you are using Youtube, you must keep your device unlocked to play your song. However, if you use Youtube Red, the premium service Youtube offers for $10 a month, you can lock your device, and a song will continue to play.