If the YouTube app isn’t working properly on your Hisense TV, there are a few reasons why. Luckily, there are a ton of different ways you can go about fixing it.
Why is YouTube Not Working on My Hisense TV
1. Bug On App
Fix – Unplug TV For 60 Seconds Then Plug Back In
One way that is a pretty simple fix but tends to be overlooked is to simply unplug your Hisense TV if Youtube is not working on it.
The easiest way to go about this is to walk over to the outlet that your Hisense TV is plugged into. Once you have located this outlet, you must unplug the cord connected to your Hisense TV from the outlet you have located. Once this is done, give your Hisense TV 60 seconds to just be unplugged and not be on or working.
After this minute has passed, plug the cord back into the outlet and see if your Hisense TV will now work with your Youtube app. If the outlet is very difficult to get to, you can also just unplug the cord from your Hisense TV directly.
To make sure you are unplugging the right cord, simply just follow the cord from your outlet to your Hisense TV. Once you have located the proper cord, unplug it from your Hisense TV.
Again, give it a minute to be unplugged and fully turned off. In both instances, the longer you leave the Hisense TV unplugged, whether from the tv itself or from the outlet, the better for your Hisense TV.
After a minute, plug the cord back into your Hisense TV. Turn your TV on and see if this gets Youtube to start working on your Hisense TV.
Fix 2 – Log Out and Log Back In
Another way that you can try to be able to make Youtube work on your Hisense TV is by logging out of your Youtube account, and then logging back in.
This can help let the app refresh and regroup, potentially allowing you to beat your problems and be able to use the Youtube app on your Hisense TV.
1. To log out, open up Youtube and click on your profile in the upper right corner.
2. Now, a menu will appear and give you many options to choose from.
3. Scroll all the way down to the button and select Sign Out.
4. Log back in and this will hopefully solve your problems with using the Youtube App on your Hisense TV.
If you do not remember your password, do not fear. Once you log out, you can easily send a password reset link to the email associated with your account and gain access right back in.
This should hopefully get you back to browsing the Youtube app so you can watch any videos you want on your Hisense TV.
Fix 3 – Update the App Causing the Issue
Another reason you might be unable to use Youtube on your Hisense TV is that the Youtube app is outdated and needs an update.
Like the other apps you use on your phone or other devices, Youtube will periodically release new updates that enhance the Youtube user’s experience and eliminate some bugs and glitches that have been happening to multiple accounts.
By updating your Youtube app, the creators may have fixed the issue that is causing you to be logged out constantly. Updating your Youtube app will depend on what type of Hisense TV you are using.
If you are watching Youtube on a newer Hisense TV and this is happening to you, when you go to open up your Youtube app, you will most likely be met with a message telling you that you need to update Youtube before you can use it on your Hisense TV.
Your HisenseTV will then have a button you can press on this page that will bring you right to the update that you need.
However, if your HisenseTV does not automatically do this for you, go to the app store on your Hisense TV and check for any needed updates. So, if you are using the Youtube app, go to the app store on your Hisense TV and see if it needs an update.
Updating Youtube should help you enjoy the contents of the app on your Hisense TV. However, if you are using the website on your Hisense TV, you will not need to update Youtube as websites do not require updates.
Fix 4 – Clear Cache
You can also try clearing the Youtube’s apps cache to see if this solves your issues with it not working on your Hisense TV. All this will do is clear your Hisense TV and Youtube app of any unneeded data or information stored in Youtube.
Apps will automatically save data, even if it is useless to you and the app, so clearing the cache does not do any damage to Youtube or your Hisense TV.
1. To clear the Youtube app’s cache, go to the Hisense home page.
2. Next, press the home button 5 times,
3. Now, press rewind twice.
4. Then, press forward twice.
5. Doing this will cause your Hisense TV to automatically clear cache.
6. Now, open back up the Youtube app that was causing your issues.
After following these steps, you should hopefully be able to use the Youtube app on your Hisense TV and get back to watching your favorite creators and everything else that Youtube has to offer.
Fix 5 – Uninstall and Reinstall the App
You can also delete the Youtube app, restart your Hisense TV, and then reinstall said Youtube app to see if this solves your issues.
1. Start by holding down on the Youtube app.
2. Now, you will see an option to delete the Youtube app, select that.
3. Next, turn your Hisense TV off for a minute.
4. Power your Hisense TV back on after this minute has passed.
5. Search for the Youtube app that you deleted and reinstall.
6. Log back into the Youtube app and start using it.
By doing this, you will hopefully now be able to use the Youtube app.
Fix 6 – Wait For The Video To Play
Another explanation as to why Youtube is not loading on your Hisense TV is because the TV itself or maybe Hisense the company is experiencing a bug, or even Youtube. There are sadly going to be various problems for many Hisense and Youtube users for a variety of reasons since Hisense and Youtube are so heavily utilized and demanded.
The reality is that bugs are sadly unavoidable. Various industries and pieces of technology fall prey to the bugs circulating the technology systems.
Your frustration is heard and understood, but all you can do is sit tight until the bug works its way out or system developers can tackle the issue for you.
You can also reach out to Hisense or Youtube and tell them that you are experiencing these problems.
It may help them be notified of the problem faster and get to working on a solution for you faster than before. Waiting it out may be the only way your video will start to play on your Hisense TV through Youtube.
Fix 7 – Perform a Factory Reset
Another possible solution to getting Youtube to start working your Hisense TV to turn on is to put it through a factory reset. This can easily be done from the comforts of your living room, or anywhere else you are trying to use your Hisense TV.
All you have to do to do this reset is hold down the power button and the volume down button at the same time for five seconds.
Once this is done, your Hisense TV will undergo a factory reset. It should automatically turn back on as soon as the reset is complete.
You may have to manually try to turn it on if nothing has happened a few moments after resetting your Hisense TV. Once you can power back on your Hisense TV, see if Youtube will now work for you.
2. The Server is Experiencing Issues
Fix – Wait For Server Issues to Resolve
If you keep trying to watch your favorite creator’s newest video that all of your friends are raging about on Youtube on your Hisense TV, but Youtube will not work for you, Youtube’s server may be to blame. It is common for networks to go out for a couple of minutes every once in a while, so do not fret.
There are quite a few ways to try and get it back up and starting, or you may not even be connected to your network at all.
Sometimes a quick reset is all your connection may need to get back up and running. You can also go to downdetctor.com and type Youtube into the search box.
This will let you know if the Youtube server is currently having any issues. Once you search it, the website will tell you if the Youtube network is up and working. If it is not, you will have to wait until it is or you can try to restart your router.
Otherwise, if your network is not down, that is not why you are unable to watch any type of content at all on your Hisense TV through Youtube as Youtube’s server is not to blame, something else is.
3. Internet Connection Issues
Fix – Restart Internet Connection
You can also try to fix your issues with Youtube not working on your Hisense TV by restarting the internet connection on the Hisense TV that you are using to watch Youtube on.
This is a simple and fast potential remedy that hopefully gets you back to watching your usual Youtube content. Follow these steps to reset the internet connection on your Hisense TV.
1. Your network settings will be located on the home page of your Hisense TV, so start by going to the home page.
2. Now, on the left side of your screen, scroll down until you see Network.
3. Now, simply turn off your internet settings for a while on this page.
4. Then turn it back on after a couple of minutes.
5. This will restart your network on your Hisense TV.
Once you have access to your internet connection, try to see if your Hisense TV will finally let you start watching whatever it is you want on your Youtube app.
Fix 2 – Restart Your Router
You might not be able to use your Youtube on your Hisense TV because your internet is down or there is a bad connection to your Wi-Fi network.
One simple method to attempt to remedy this issue is by restarting your Wi-Fi router. To do this, you can disconnect and then reconnect to your Wi-Fi on your device, locate your router and unplug and plug back in your router, or power down and power back up your router.
Also, the longer you keep your router unplugged, the longer your internet will have to take a breather and allow for a true restart to happen. If you only unplug your router for a few seconds, this might not be enough time for your router to truly restart, and you will not solve any of your issues.
This will restart your router and your internet with it, hopefully allowing you to finally use the Youtube app that you have downloaded onto your Hisense TV and enjoy an unlimited amount of content offered to you.
Fix 3 – Reset Router
You might not be able to use your Youtube on your Hisense TV because your internet is down or there is a bad connection to your Wi-Fi network. A straightforward method to remedy this issue is resetting your Wi-Fi router.
To do this, you can disconnect and reconnect to your Wi-Fi on your device, locate your router and unplug and plug back in your router, or power down and power back up your router.
Also, the longer you keep your router unplugged, the longer your internet will have to take a breather and allow for a proper reset to happen.
If you only unplug your router for a few seconds, this might not be enough time for your router to truly reset and you will not solve any of your issues.
This will reset your router, and your internet with it, hopefully allowing you to finally use the Youtube app that you have downloaded onto your Hisense TV and enjoy watching your favorite creators incredible videos.
Fix 4 – Choose A Different Network
You can also try to switch to a different network than the one you have been previously using to try and be able to finally use your Youtube app on your Hisense TV.
If the issues with you accessing Youtube on your Hisense TV are being caused by the internet network you are currently connected to, using a different network could be your solution.
1. From the Hisense TV that you are trying to watch Youtube on, go to your Internet Connection from the home page on your TV.
2. Now, click on another internet, different from the one you are currently connected to.
3. Next, log in to this different internet network.
4. Once you are logged into the new internet network, open Youtube back up and see if you are able to use it on your Hisense TV.
If you do not have access to another internet network from where you currently are or do not know the passwords to any nearby you, switching over to a new network may be impossible
because you do not have any information needed to get connected to a new network, this solution might be impossible for you.
4. Too Little Storage Space
Fix – Make Storage Space
You may be using too much storage on your Hisense TV, which is another reason that Youtube will not properly work for you. If this is the case for you, you have probably gotten some notices while using your Hisense TV that your storage is limited.
To clear up space, you can delete any apps you have downloaded onto your Hisense TV that you no longer use. You have to hold down on the app you want to delete, and then you will see an option to delete it.
Doing this will clear up storage on your Hisense TV, hopefully allowing you to start using the Youtube app on it once again.
5. Browser Issue
Fix – Clear Browser History
If you are trying to watch Youtube on your Hisense TV through a browser instead of through the app, you may need to clear your browser’s history to make Youtube start working for you again on your Hisense TV.
1. To clear your browser’s history on your Hisense TV, start by going to your home page on your TV.
2. Next, choose Network from the left side of your screen. You will have to scroll down a little bit to find this option.
3. Now, you will see a button that says Clear Internet Memory. You will want to click on that.
4. Doing this will erase your browser’s history, which will include Youtube.
Once you have done all these steps, reopen your browser and go to Youtube again. If you were using an account, you will have to relog in. Get logged back in and see if you can now access Youtube through your browsers on your Hisense TV.
Fix 2 – Clear Cache and Cookies
If you are watching Youtube through a browser on your Hisense TV, clearing cache and cookies might be the solution to finally being able to use Youtube on your TV.
All this does is cleanse your browser of any information or data taking up space on the browser, but you do not need to. Clearing your cache and cookies can quickly be done with just a few steps.
1. The first thing you will want to do is to open up your browser on your Hisense TV.
2. Next, go to the menu bar at the top of your Hisense TV screen and click on the Tools option.
3. Now, tap on Options or tap on Preferences. Only one of these buttons will appear on your screen, depending on what type of Hisense TV you are using.
4. Once on this page, you will see a menu to the left. Select the option that says Privacy and Security.
5. This will then bring you to a screen with multiple buttons. Navigate to the one that says Cookies and Site Data and then tap on the Clear Data option that appears.
Once you have completed these steps, you will have officially cleared cache and cookies on your browser, which will hopefully allow you to start watching and enjoying your Youtube app on your Hisense TV.