You might not realize how important having a microphone is on your computer. Since there are many classes of microphones, the one on your computer isn’t a powerful one, but it does a lot of things for you. For example, most computers have an intelligence assistant, and you need a microphone to command the assistant.

You also need the microphone to answer video calls and record audio on the videos you film. Whatever you use it for, not having a working one can quickly prove to be a nuisance. Here’s how you troubleshoot having a microphone that doesn’t work.

What to do if Windows 10 Microphone Not Working

Check your Settings

In your settings, there are options that disable your microphone, and if these options are selected, then this might be the reason your microphone isn’t working. Here’s how you check these settings.

1. Open the settings menu for your Windows device. You should see the settings gear on your tool bar, but if you don’t, you can hit the Windows key in the bottom left side of your keyboard. Use the text box to locate settings and click on the “Open” option once it’s located.

2. On the settings menu, you’ll see columns of labeled icons. Click on the “Privacy” option, which is located at the bottom of the first column. You’ll be navigated to the privacy settings menu.

3. Scroll down to the “App Permissions” section on the left column and select “Microphone.”

4. At the top of the screen, make sure it says “Microphone access for this device is on.”

5. If it’s off, click on the “Change” button and turn it on.

6. Then, beneath the “Change” button, make sure that the switch under the “Allow apps to access your microphone” section is on. This means the white circle is facing the right of the screen and the switch is blue.

7. Now, scroll down further until you see app options. Make sure that the switch to the right of the app that needs to use the microphone is turned on. For example, if you want to use Cortana voice commands, the switch to the right of the Cortana app on the list should be blue and the white circle should be towards the right side of the screen.

Make sure the Microphone is Enabled

1. Open the Device Manager menu for your Windows device. You can hit the Windows key in the bottom left side of your keyboard and use the text box to locate the Device Manager if you don’t know where it is. Click on the “Open” option once it’s located.

2. At the top of the Device Manager, locate the option that says “Audio Inputs and Outputs.”

3. Once you see that option, click on it and more options will drop down beneath it.

4. Click on the option labeled “Internal Microphone.” A menu will appear.

5. On the menu, select “Enable Device.” If you don’t see this option, then this means that it’s already enabled. Select “Update driver” so that your microphone can be updated.

Make your Computer Troubleshoot for you

While both of the options above are great ways to troubleshoot, your laptop has its own way of pinpointing the issue. If the other two options don’t work, here’s how you get your device to troubleshoot the issue.

1. Open the settings menu for your Windows device. You should see the settings gear on your tool bar, but if you don’t, you can hit the Windows key in the bottom left side of your keyboard. Use the text box to locate settings and click on the “Open” option once it’s located.

2. On the settings menu, you’ll see columns of labeled icons. Click on the “System” option, which is located at the top of the first column. You’ll be navigated to the System settings menu.

3. On the System settings menu, select “Sound.”

4. Scroll down to the “Input” section on the Sound settings menu.

5. Click on “Troubleshoot” and your device will begin running tests to see what’s wrong with your microphone.

Once you try all these solutions, if your microphone doesn’t end up working, then you should take your device to a professional who will help you resolve your issues.