Why Won’t TikTok Let Me Change My Profile Picture

How to Watch TikTok Without an Account

Has it happened to you that you attempted to change your TikTok profile photo only to be greeted with an error profile photo/video updates are not possible at this time, or it might say there’s no internet connection? This error signifies that you cannot change your profile photo on TikTok, either as a result of a bad internet connection or due to an error on TikTok’s side. It is a problem that many TikTok users have been reporting recently, and it seems to be annoying the communication. You’ve tried everything you can think of, but nothing seems to work the longer the old profile picture stays there, the more frustrated you get. So, we’ve come up with some solutions that will help you in resolving this problem.

Why Won’t TikTok Let Me Change My Profile Picture?

Since TikTok won’t let you change your profile picture and shows you the profile photo/video updates are not possible at this time, you should restart the system to clear any corrupted memory or cache files that may have gotten created. If you can’t change a profile picture on TikTok, try switching off your phone, and if that doesn’t work, it could be because:

1. There’s a Bug

Possibly, you are unable to change your PFP with the default TikTok application. An app issue or bug that prevents you from being able to make changes to some aspects of your TikTok profile could cause this to occur in some cases.

2. Bad Internet Connection

As you may be aware, you will require an Internet connection for your TikTok profile picture to be updated. It is, therefore, possible that if your TikTok connection is constantly interrupted, your profile picture will be unable to upload or change at all. As a result, you may receive an error message saying “no internet connection. connect to the internet and try again” and your TikTok profile picture not showing or changing. As a general rule, you should test your Internet speed to ensure it is up and running and not excessively slow. We recommend that you perform a fast-speed test for this purpose.

3. Server is Down

It is not an uncommon problem, and many individuals experience it at some point in their lives. When there is an issue with the TikTok server, the program cannot update a user’s profile picture. Almost every time you encounter this problem of being unable to update your TikTok profile photo, you should be aware that it is most often the result of an app bug or a server error.

4. Profile Picture is the Wrong File Format

The improper file format may be why you cannot use a specific image as your TikTok profile photo. TikTok, for the most part, accepts images in any file type. Your TikTok profile photo should be in JPEG format, though, as this is the preferred format. You can also upload GIFs as well. How do you handle the situation when you have the perfect TikTok PFP that you want to use? As a result, you can experiment with converting your ideal profile image to JPEG format. You can accomplish this by using any image converter application accessible in your app store.

5. Profile Picture Doesn’t Match TikTok’s Profile Size Guidelines

If you want to add a photo to your TikTok profile, it should have a resolution of 200 * 200 pixels. The image will not be allowed to be uploaded onto TikTok if it is larger than the recommended picture size. Additionally, TikTok does not allow you to publish photos that promote nudity or sexual material, even if the picture size is within the recommended range. Anything that does not comply with TikTok’s criteria will not be accepted as a profile picture. Even if your profile photo was correctly uploaded, TikTok will suspend your account or send you a warning if it believes that you have violated the company’s privacy policy by posting it. As a result, you should review TikTok’s privacy policies before posting any images on the platform.

How to Fix TikTok Won’t Let Me Change My Profile Photo

You can update your TikTok profile photo at any moment by clicking on the Edit profile picture button. TikTok profile pictures can get changed at any time with no restrictions. If you have issues changing your profile picture, there are ways to go around it. You can try to:

1. Enable Permissions

Like many other applications, TikTok asks for permission to access and utilize numerous services and resources on your phone. TikTok may not function if you do not allow the necessary rights to the app. Ensure all of your permissions are enabled and see if it fixes your problem.

If you have an iPhone, follow these steps:

  1. Launch the Settings application.
  2. Scroll down to the list of applications and choose TikTok from the drop-down menu.
  3. Enable each permission, such as the microphone and camera, and contacts and photos.

Use the following procedures if you have an Android smartphone:

  1. Launch the Settings application.
  2. Select Apps & Notifications from the drop-down menu.
  3. Select TikTok from the list of applications (you may need to select See all applications first).
  4. Select Permissions from the drop-down menu.
  5. Toggle through each permission one at a time, selecting Allow only when using the app on each screen. Then, using the Back arrow at the top, navigate back to the previous screen and proceed to the following permission.

2. Use Website Version

Perhaps there is a problem with the TikTok application itself. Check to see whether the issue has been resolved on the web version of TikTok first. Because TikTok is constantly changing its features, technical difficulties are relatively prevalent on the social media platform. While some TikTok users cannot view videos on their fyp, others are unable to update their profile photos. One technique to determine if the problem is with the app itself is to use the online version of the app.

You don’t need a computer to perform this. Navigate to the TikToks website using the mobile browser and log in with your account information. The web version differs slightly from the mobile app in several ways. Make sure you have a new profile photo on TikTok by visiting the profile photo page and selecting one from your mobile’s gallery. Upon confirming that your profile photo has been successfully posted, check out the TikTok website and log into it again from your mobile device to verify that it has been correctly uploaded.

3. Wait For Server

The most effective method of resolving a TikTok problem is usually the same as the most effective method of determining any other type of tech problem. You troubleshoot it one step at a time, generally starting with the most straightforward or most likely viable repair and working your way up to more complex ones. With a stable network, TikTok is a dependable service, with few instances of network issues that you could see when using the app.

Although it is simple to check for, there is no reason not to do so if restarting your application does not resolve the issue. You may check the status of TikTok’s network here. If the server is down, there is nothing that you can do about it besides wait it out. Social media sites are a great place to start when checking if the server is now up and running. You can check the official TikTok Twitter pages or look through the tweets to see if other people are having the same problem as you.

4. Fix Internet Connection

Several TikTok users discovered that they could change their profile photos while their devices were linked to Wi-Fi rather than their cellular Internet. The situation may be reversed in your case. As a result, we are baffled as to why this happens. We believe this is due to restricted mobile data settings, such as Low Data Mode or Low Power Mode, which have been enabled. As a result, certain functionalities that require Internet access may be disabled to conserve mobile data or battery life. On top of all that, moving between mobile data and Wi-Fi can boost your Internet connection, allowing your profile picture to upload without interruption. As a result, you can turn on Wi-Fi or Mobile Data using the Control Center (on iPhones and iPads) or the Status Bar (on Android devices).

5. Choose the Correct Picture Format

The improper file format may be why you cannot use a specific image as your TikTok profile photo. TikTok, for the most part, accepts images in any file type. Your TikTok profile photo should be in JPEG format, though, as this is the preferred format. How do you handle the situation when you have the perfect TikTok PFP that you want to use? As a result, you can experiment with converting your ideal profile image to JPEG format. You can accomplish this by using any image converter application accessible in your app store.

6. Update the App

TikTok’s app is constantly updated with new features to serve its 1 billion monthly active users better. Despite having nothing to do with the TikTok profile update option, you may occasionally experience difficulties publishing a TikTok profile because TikTok no longer supports its previous version. It is preferable to check TikTok to see if the problem has been rectified. You must maintain this app up to date to use its latest features and avoid any technical difficulties. To update TikTok, go to the Google PlayStore or the Apple App Store and select “update.” If there is an update available, you will see this choice immediately next to the TikTok app.

If you haven’t updated your applications in a while, TikTok may be acting strangely simply because the app isn’t up to date. However, if you need to ensure that you have the most recent version of TikTok installed, you may turn on automatic updates on your iPhone or update applications on your Android phone.

7. Restart Your Phone

For example, a software fault might have resulted in the difficulty, or the CPU could have become overwhelmed due to the error. Restarting your phone will stop all presently running processes and completely free the RAM, and it will often take less than 2 minutes to finish in the vast majority of situations, if not less. A simple flick of your gadget’s power switch will usually resolve most of its technical troubles. It will bring your iPhone’s software up to date and, in most circumstances, will resolve the issue you are now having with it. The particular processes to restart your iPhone will differ based on the iPhone you have purchased.

8. Use a Different Photo

It is another solution for when your TikTok profile picture isn’t updating as it should be. Sure, at first glance, this process appears to be the same as altering your profile picture as usual, but there are a few extra steps involved. However, we feel that the profile photo can get appropriately posted by including the additional steps and breaks. Furthermore, this procedure proved to be the correct solution for some users. As a result, we decided that having it in this thorough guide wouldn’t be a bad idea. With that said, here’s what you need to do to fix it:

  1. To begin, navigate to your profile page by pressing on your profile image icon in the bottom-right corner of the screen.
  2. After that, select Edit Profile.
  3. Click the Change profile photo option and select Upload Photo from the menu.
  4. Then, pick Choose From Library from the drop-down menu and select your desired picture before tapping Done.

9. Log Out Then Into TikTok

By doing so, you are resetting your account login information and your current session information. You may be able to evaluate and edit your TikTok account profile once more. Furthermore, if you are not correctly signed into your account, you will be unable to make any changes to your profile. As a result, here’s how to log out of the TikTok application on your mobile device:

  1. To begin, navigate to your profile page by pressing on your profile image icon in the bottom-right corner of the screen.
  2. After that, pick the menu symbol in the screen’s upper-right corner and select Settings and Privacy from the drop-down menu.
  3. Then select Log Out once more after selecting your account.
  4. As soon as you’ve logged out of the app, you can close it and wait a few minutes before trying to log back in again.

10. Wait For The Bug to Go Away

If you can not upload a profile picture because of a bug, you need to wait for the bug to be fixed. You may need to report the bug to TikTok so that they are aware of the issues their users are facing. The new Rage Shake tool on TikTok makes it easier to report bugs and concerns on the social media platform. TikTok’s creators are well aware that it is normal for users to become frustrated when the social media app does not function as intended. And when users become upset, the tool aptly titled Rage Shake comes into action to calm them down. Firstly, we would like to remind you that, for the time being, this function is only available to users in the United States.

When you run into problems, such as a bug that causes the app to lag, having difficulties posting profile pictures, or having trouble accessing others’ stories:

  1. Tap Profile in the bottom right.
  2. Tap the 3-line icon in the top right.
  3. Tap Settings and Privacy.
  4. Tap Report a problem and select a topic.
  5. Follow the steps in the app to submit the problem.

This allows for immediate problem reporting. User convenience is enhanced by the fact that crucial concerns are brought to the team’s attention promptly.

11. Clear TikTok Cache

Every gadget has a limited storage capacity for keeping data for a short period. That is referred to as a cache. The primary purpose of data storage is to improve the performance of your smartphone while opening and utilizing a recurring application or loading web pages. The cache also aids in lowering the amount of data used by your device when it is in use. However, the cache can occasionally cause your machine to run slower, so you may wish to clear it out from time to time.

  1. These are the steps to take if you want to know how to delete TikTok’s cache on your computer or mobile browser:
  2. Visit www.tiktok.com.
  3. Log into your account.
  4. Tap on the three horizontal lines in the upper right corner.
  5. Select ‘Settings and Privacy’ from the drop-down menu.
  6. Select ‘clear cache’.

12. Report to TikTok

If you are experiencing a problem that you cannot resolve, you may mail TikTok directly from the app.

  1. Tap Profile in the bottom right.
  2. Tap the 3-line icon in the top right.
  3. Tap Settings and Privacy.
  4. Tap Report a problem and select a topic.
  5. Follow the steps in the app to submit the problem.

13. Use a PC If You Were Trying With Your Mobile Phone

Alternatively, you may try logging in from your PC using any browser and changing your profile image. If you’re having trouble updating your TikTok profile image on your mobile device, you should try logging into your TikTok account using the TikTok web browser instead of your smartphone. It may assist you in updating your profile image without encountering any difficulties. After entering into your account from your PC using any web browser, you should attempt to modify your profile image from that location as soon as possible.

The following is a fundamental and straightforward method for resolving the issue where you are being presented with the error message “profile photo/video updates are not possible at this time” when attempting to edit your TikTok account’s profile photo. The following steps provide the information you need to follow to execute the login and upload a new profile photo on your computer:

  1. Launch Google Chrome (or any other web browser) on your computer.
  2. Next, open your browser and navigate to https://tiktok.com.
  3. As soon as the browser provides you with TikTok’s home page, you must click on login to be taken to the TikTok login page.
  4. To get into your account, you must first enter your username and password.
  5. Once you’ve signed into your account, you’ll need to navigate to your profile page and then click on the Edit Profile icon to complete the process of updating your information.
  6. On the Edit Profile page, you’ll notice the option Change profile photo, which you should select. To progress, you must choose that option.
  7. After that, you’ll need to choose an image for your profile photo and click on it to save it.
  8. After that, click on Done to get it uploaded as your profile photo.

When you modify your DP on the web, it will be reflected in the app on your mobile device.

The Takeaway

TikTok issues can occur for various reasons, including when the service is down or when you are simply having a terrible day. When uploading a profile image to TikTok, you may encounter an issue. Check to see if there are any other things you can accomplish online. If you can access other websites and platforms, you may need to continue troubleshooting your TikTok account. However, if you are experiencing difficulties with other websites, the problem is most likely with your internet connection. If the app crashes while attempting to upload an image, you can try restarting your phone to see if this resolves the problem. If everything else fails, you should contact Tikok support for more assistance and determine whether or not there is an issue with your profile.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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