This guide will provide you with all of the information that you need to determine why your Slim Folio won’t turn on.
Why Won’t My Slim Folio Turn On
The next part of this guide will focus on the reasons that your Slim Folio might not be turning on properly. You can use this information to identify the cause of your issue so that you can apply the proper troubleshooting method to resolve it.
1. Slim Folio Damaged
If your Slim Folio has been damaged, it will likely not work properly. If you have recently spilled something on your Slim Folio or dropped it, it could have damaged the internals of your device. This could cause your Slim Folio to not turn on.
Fix 1: Repair Or Replace
You should repair or replace your Slim Folio if you have damaged it in some way. You should check the warranty information to see if your repair or replacement costs are covered.
2. Slim Folio Bug
Bugs and glitches are common causes of all sorts of issues that your Slim Folio might encounter. These types of errors are typically caused by runtime errors or application hang-ups that cause issues with functionality.
Bugs and glitches typically occur randomly and resolve themselves on their own, without any action needed from the user. That being said, in some cases, bugs and glitches can be persistent and need to be addressed before you will have full functionality of your device.
You should consult the list of troubleshooting methods found later in this guide to help you resolve these types of issues.
As previously mentioned, bugs and glitches that are persistent will need to be addressed before you will be able to properly use the device and its features.
While your Slim Folio is experiencing bug-related issues, it is possible that you will not be able to properly start up your device.
This can be frustrating, but the troubleshooting methods contained later in this guide can help your resolve these issues.
Fix 1 – Update the Device
If you are having issues, it could be because the version of the system software you are using is out of date.
The Slim Folio release periodic updates that improve the functionality and user experience of the app. The updates also serve to fix bugs and glitches that they have been made aware of.
Keeping your applications up to date is vital for an optimal experience. If you let your application fall behind on updates, you run the risk of encountering errors and bugs with your device’s functions more frequently.
You will need to manually download and install the update file for it to be applied to your device. Once this has been done, you should restart your Slim Folio and you should have the most current version of the system software.
Most Slim Folio can be set up to automatically download and install updates so that you do not have to search for them manually. You will need to check your device’s update settings to enable these settings on your device.
Fix 2 – Contact Logitech Support
If you are experiencing many persistent issues with your Slim Folio, you should consider contacting Logitech support so they can investigate your issue further.
You should only consider this once you have attempted all of the troubleshooting methods listed here, as Logitech support will likely suggest many of the methods on this list.
You can contact Logitech Support on their website or through the app. There you will find detailed instructions on how to report your issue.
First, you will need to provide a detailed account of your problem, which will then be investigated by someone at Logitech Technical Support.
Logitech Support will walk you through any potential troubleshooting methods that you might have missed and offer detailed suggestions on how to successfully solve your issue.
This method requires some patience, as dealing with customer service on the phone can be frustrating. Rest assured that Logitech Support will do all it can to get your application functioning properly.
Fix 3 – Wait For Them To Come Out With A Fix
In some cases, you will simply have to wait for Logitech to release a fix for your issue. This is more common with widespread issues that affect a large group of users on the app.
When this happens, Logitech will be made aware of the issue and immediately begin working on a fix to release that will resolve the issue.
It usually does not take long for Logitech to release a fix for an issue once it has been made aware of it. The fix will be rolled out in an update for the application that will fix the errors that you may be experiencing.
You will need to be on the lookout for the update containing the fix if you have become aware of a widespread issue that people are experiencing on the Logitech application.
This can be frustrating, but as previously stated, these issues are generally rare and are resolved quickly.
3. Battery Issues
If you have recently depleted the charge on your device or have left it unused for some time, this will cause your device to not power on properly.
This is a normal function of your device to notify and is the result of the device not receiving the proper battery power to turn on the device properly.
Some circumstances could cause the internal battery inside your device to become damaged.
If you have left your device out in direct sunlight for an extended period, gotten your device wet, or significantly dropped your device, then you could potentially have damaged your battery.
A damaged battery will not be able to hold any charge or communicate with a power source in the correct way. It can be dangerous to charge a device with a damaged battery, as overheating is possible.
Fix One: Charge Your Device
As the notification implies, charging your device should be your first course of action when encountering issues with your Slim Folio’s battery.
Charging your device for some time will allow your device to build up the proper charge to power your device.
If you are having trouble charging your device, try some of the other troubleshooting methods listed below to help you solve this issue.
Fix Two: Charge Your Kindle For More Than 24 Hours, Then Hold Charging Button
If you are having trouble with your device’s charging capabilities, then you should consider letting your device charge for a full 24 hours before trying to start your device.
This will allow your device to be brought to full charge, which can help encourage any battery issues that you are experiencing to be resolved.
When you start your device after 24 hours, you should hold down the power button for at least 40 seconds to ensure a clean start.
If your device has still not charged fully after 24 hours then you likely have a charging or battery issue.
4. Hardware Errors
Hardware issues are another common cause of Slim Folio issues. If the hardware is experiencing some type of malfunction due to damage or software failure, this will cause your Slim Folio to not function properly.
Fix 1 – Run Hardware And Devices Troubleshooter
To identify and resolve hardware issues on your PC, it is advised that you utilize the built-in hardware and devices troubleshooter. This software comes preinstalled on most PCs and will quickly identify and possibly resolve any hardware issues that it is able to.
The process for using the hardware and devices troubleshooter has been detailed below.
1. To begin, type Troubleshooting into the search bar on your PC’s desktop and then press Enter. This will bring up the troubleshooter in the search bar. Choose this option and move on to the next step.
2. Once you are in the Troubleshoot Computer Problems menu, choose the Configure A Device option found under the Hardware and Sound tab.
3. Select the Apply Repairs Automatically option and then click Next when prompted.
4. The troubleshooter will then begin to automatically scan and resolve any hardware issues that are detected.
5. Reboot your PC to check and see if your problem has been resolved.
Fix 2 – Factory Reset PC
If you are having persistent problems with your PC, you should consider doing a full factory reset to resolve your USB issues. A factory reset will restore your PC to its factory settings and remove and replace any files that are potentially causing your device issues.
You should keep in mind that factory resetting your PC will delete all of the contents of your PC that did not come preinstalled. This includes games, apps, pictures, and videos, as well as all user settings that you have established on the PC.
This is something that you should consider before beginning the factory reset process. If you are still having trouble with your PC and have tried to suggested troubleshooting methods listed above, then you should consider factory resetting your PC.
Once you have completed the factory reset process, you will have to set up your PC like you did when it was new. This will usually resolve any software issues that were causing your USB disconnect issues.
Fix 3 – Have PC Repaired Or Replaced
If the hardware on your Slim Folio has been damaged in some way, then it is likely that you will need to have your PC repaired or replaced. Hardware damage is the result of overheating, improper usage, exposure to liquid elements, or fall damage.
If you are aware of any damage that your PC might have incurred, it is likely that your issues are the result of this damage. You will need to consider repairing or replacing your PC before you will be able to use your Slim Folio properly.
Fix 4 – Reinstall USB Drivers
You should consider reinstalling the major software drivers on your PC to resolve your issues. The Universal Bus Controller Driver handles all major USB operations on your PC.
When this software component is malfunctioning, it can cause your USB devices to disconnect automatically.
To resolve this, you will need to reinstall the Universal Bus Controller driver on your PC. The process to do this is fairly simple and will be detailed below.
1. First, you will need to press the Windows key on your keyboard at the same time as the X key.
2. Once you have pressed the Windows key and the X key at the same time, press the M key to open up the device manager.
3. In the Device Manager menu, you will see the Universal Serial Bus Controller tab. Select this option and enter the menu located there.
4. Locate your USB driver in the Universal Serial Bus Controller menu and right-click it to bring up the options menu for that driver.
5. In the menu that comes up when you right-click your USB driver, you will see the Uninstall option. Select this option and move to the next step.
6. After uninstalling the faulty driver, you will need to restart your PC. This will automatically reinstall the driver once the PC has booted back up.
7. Check and see if this has resolved your issue.
How to Reset Slim Folio Keyboard
1. To reset your Slim Folio keyboard, first press and release both the Home key and the “O” key at the same time. Do this twice in a row.
2. After you have done this, press and release the Home and “B” keys together at the same time. Also, do this twice.
3. You will know the process was successful if you see the LED light on the keyboard blink orange.
4. Turn your keyboard off and on again to re-pair your keyboard and complete the reset process.
This guide has provided you with all of the information that you need to figure out why your Slim Folio is not turning on properly.