Why Does It Say USB Disconnected?

0
Why Does It Say USB Disconnected?

This guide will provide you with all of the information that you need to determine why you are seeing the USB disconnected message. This is a common issue and has several causes and possible resolutions. You should use this guide to help you address your issue.

Why Does It Say USB Disconnected?

The next section of this guide will focus on the different reasons that you may be seeing the USB disconnected message while attempting to use a USB device on your PC. This message is caused by several different issues.

You should use the list of common causes for the USB disconnected message to appear so that you can apply the attached troubleshooting method to possibly resolve your issue.

You will need to address your USB issues before attempting to use your USB device before it will work properly.

1. Universal Serial Bus Controller Driver Corrupted

Your USB drivers on your PC could be experiencing an issue that is causing your USB device to disconnect.

When this happens, you will see the USB disconnected message to indicate that there has been some type of issue and that the USB device has been automatically disconnected.

Your USB devices depend on properly functioning drivers to operate the devices. When these drivers become corrupted or damaged in some way, this will cause software issues that can result in your USB devices being disconnected automatically.

You should use the troubleshooting methods listed below to help resolve issues with your USB drivers. This will generally cause USB disconnection errors to be resolved on the drivers have been repaired.

Fix 1 – Reinstall Universal Bus Controller Driver

You should consider reinstalling the Universal Bus Controller Driver on your PC to resolve your driver issues.

The Universal Bus Controller Driver handles all major USB operations on your PC. When this software component is malfunctioning, it can cause your USB devices to disconnect automatically.

To resolve this, you will need to reinstall the Universal Bus Controller driver on your PC. The process to do this is fairly simple and will be detailed below.

1. First, you will need to press the Windows key on your keyboard at the same time as the X key.

2. Once you have pressed the Windows key and the X key at the same time, press the M key to open up the device manager.

3. In the Device Manager menu, you will see the Universal Serial Bus Controller tab. Select this option and enter the menu located there.

4. Locate your USB driver in the Universal Serial Bus Controller menu and right-click it to bring up the options menu for that driver.

5. In the menu that comes up when you right-click your USB driver, you will see the Uninstall option. Select this option and move to the next step.

6. After uninstalling the faulty driver, you will need to restart your PC. This will automatically reinstall the driver once the PC has booted back up.

7. Check and see if this has resolved your issue.

Fix 2 – Update PC

Your drivers could be out-of-date due to not having properly updated your PC in a while. If this is the case, you will need to update your PC so that it can apply any driver updates that are available.

Updates for your PC are released periodically and will need to be downloaded and installed manually if you do not have automatic updates turned on. It is advised that you utilize the automatic update system for your PC so that you can always be up-to-date on the latest updates.

Once you have checked for any available updates for your PC, you should allow them to be downloaded and installed. This will update drivers currently installed that could be affecting your USB devices. Once the update has been applied, this will generally resolve these types of issues.

Fix 3 – Factory Reset PC

If you are having persistent problems with your PC, you should consider doing a full factory reset to resolve your USB issues. A factory reset will restore your PC to its factory settings and remove and replace any files that are potentially causing your USB device issues.

You should keep in mind that factory resetting your PC will delete all of the contents of your PC that did not come preinstalled. This includes games, apps, pictures, and videos, as well as all user settings that you have established on the PC.

This is something that you should consider before beginning the factory reset process. If you are still having trouble with your PC and have tried to suggested troubleshooting methods listed above, then you should consider factory resetting your PC.

Once you have completed the factory reset process, you will have to set up your PC like you did when it was new. This will usually resolve any software issues that were causing your USB disconnect issues.

2. Power Saving Options Are Turned On For USB Driver

If you have the power options turned on for your PC, this will cause your USB devices to be automatically disconnected in an effort to save power.

Once the computer idles for the proper length of time, it will enter power-saving mode and all USB devices that are not currently being used will be temporarily disconnected. This is a good setting to enable if you need to conserve power but will cause the USB disconnected messages frequently.

Fix 1 – Turn Off Power Saving Options For USB Driver

To resolve this issue, you will need to turn off the power-saving options for your PC. This will keep your USB devices from being automatically disconnected after a certain period of time. The method to do this is fairly simple and will be detailed below.

1. First, enter the Device Manager menu on your PC, and then enter the Universal Serial Bus Controller menu.

2. In the Universal Serial Bus Controller menu, right-click on the USB driver that you wish to turn the power-saving option on.

3. In the menu that appears when you right-click on the USB driver, you will see the properties option. The selection of this option brings up the properties menu for the USB driver.

4. In the properties menu of the USB driver, uncheck the Allow The Computer To Turn Off This Device To Save Power option.

5. Confirm your changes and exit the menu.

Once you have completed these steps, your USB devices will no longer be disconnected to save power. This will cause the USB disconnected message to not appear as frequently.

3. Universal Serial Bus Controller Driver Not Installed Properly

If your installation of the Universal Serial Bus Controller driver has become corrupted or was not installed correctly after updating, then you will need to reinstall it in compatibility mode to resolve your issues.

This is a good option to consider if your Universal Serial Bus Controller Driver is having issues after a recent PC update.

Compatibility mode will force both your PC and Universal Serial Bus Controller Driver software to operate together, even if they are not currently compatible versions of software.

Your USB drivers on your PC could be experiencing an issue that is causing your USB device to disconnect.

When this happens, you will see the USB disconnected message to indicate that there has been some type of issue and that the USB device has been automatically disconnected.

Your USB devices depend on properly functioning drivers to operate the devices. When these drivers become corrupted or damaged in some way, this will cause software issues that can result in your USB devices being disconnected automatically.

You should use the troubleshooting methods listed below to help resolve issues with your USB drivers. This will generally cause USB disconnection errors to be resolved on the drivers have been repaired.

Fix 1 – Reinstall Universal Serial Bus Controller Driver In Compatibility Mode

The process to reinstall the Universal Serial Bus Controller Driver in compatibility mode is quite simple and will be detailed in the section below.

1. First, you will need to locate and download the latest version of the Universal Serial Bus Controller Driver from the manufacturer’s website. You will need to be sure that you are downloading a compatible version with your PC.

2. Once you have downloaded and installed the Universal Serial Bus Controller software for your PC, locate the setup file and right-click it to bring up the properties menu for the driver.

3. In the properties menu for the newly downloaded Universal Serial Bus Controller software, you will see the compatibility tab. Switch over to this tab and check the Run This Program In Compatibility mode option.

4. Choose the appropriate operating system that you wish to run the driver software in.

5. Save your changes and apply them, then exit this menu.

Once this process is complete, you will be running your Universal Serial Bus Controller software in compatibility mode.

4. Hardware Error

Hardware issues are another common cause of USB disconnection issues. If the hardware is experiencing some type of malfunction due to damage or software failure, this will cause your USB devices to be disconnected automatically.

You will need to address and resolve your hardware issues before you will be able to properly use your USB devices.

Fix 1 – Run Hardware And Devices Troubleshooter

To identify and resolve hardware issues on your PC, it is advised that you utilize the built-in hardware and devices troubleshooter. This software comes preinstalled on most PCs and will quickly identify and possibly resolve any hardware issues that it is able to.

The process for using the hardware and devices troubleshooter has been detailed below.

1. To begin, type Troubleshooting into the search bar on your PC’s desktop and then press Enter. This will bring up the troubleshooter in the search bar. Choose this option and move on to the next step.

2. Once you are in the Troubleshoot Computer Problems menu, choose the Configure A Device option found under the Hardware and Sound tab.

3. Select the Apply Repairs Automatically option and then click Next when prompted.

4. The troubleshooter will then begin to automatically scan and resolve any hardware issues that are detected.

5. Reboot your PC to check and see if your problem has been resolved.

Fix 2 – Factory Reset PC

If you are having persistent problems with your PC, you should consider doing a full factory reset to resolve your USB issues. A factory reset will restore your PC to its factory settings and remove and replace any files that are potentially causing your USB device issues.

You should keep in mind that factory resetting your PC will delete all of the contents of your PC that did not come preinstalled. This includes games, apps, pictures, and videos, as well as all user settings that you have established on the PC.

This is something that you should consider before beginning the factory reset process. If you are still having trouble with your PC and have tried to suggested troubleshooting methods listed above, then you should consider factory resetting your PC.

Once you have completed the factory reset process, you will have to set up your PC like you did when it was new. This will usually resolve any software issues that were causing your USB disconnect issues.

Fix 3 – Have PC Repaired Or Replaced

If the hardware on your PC has been damaged in some way, then it is likely that you will need to have your PC repaired or replaced. Hardware damage is the result of overheating, improper usage, exposure to liquid elements, or fall damage.

If you are aware of any damage that your PC might have incurred, it is likely that your USB disconnected messages are the result of this damage. You will need to consider repairing or replacing your PC before you will be able to use your USB devices properly.

Fix 4 – Reinstall USB Drivers

You should consider reinstalling the USB Driver on your PC to resolve your driver issues. The Universal Bus Controller Driver handles all major USB operations on your PC. When this software component is malfunctioning, it can cause your USB devices to disconnect automatically.

To resolve this, you will need to reinstall the Universal Bus Controller driver on your PC. The process to do this is fairly simple and will be detailed below.

1. First, you will need to press the Windows key on your keyboard at the same time as the X key.

2. Once you have pressed the Windows key and the X key at the same time, press the M key to open up the device manager.

3. In the Device Manager menu, you will see the Universal Serial Bus Controller tab. Select this option and enter the menu located there.

4. Locate your USB driver in the Universal Serial Bus Controller menu and right-click it to bring up the options menu for that driver.

5. In the menu that comes up when you right-click your USB driver, you will see the Uninstall option. Select this option and move to the next step.

6. After uninstalling the faulty driver, you will need to restart your PC. This will automatically reinstall the driver once the PC has booted back up.

7. Check and see if this has resolved your issue.

5. Damaged USB Port

A damaged USB port is another common cause of USB disconnected messages. If your USB port is damaged, it is likely that your devices will be automatically disconnected frequently. Damaged USB ports are the result of improper usage, exposure to liquid, or wear over time.

You will need to address your damaged USB port before you will be able to use your USB devices as intended.

Fix 1 – Repair or Replace USB Port

If the USB port on your PC has been damaged in some way, then it is likely that you will need to have your PC repaired or replaced. USB port damage is the result of overheating, improper usage, exposure to liquid elements, or fall damage.

If you are aware of any damage that your USB port might have incurred, it is likely that your USB disconnected messages are the result of this damage. You will need to consider repairing or replacing your USB ports before you will be able to use your USB devices properly.

Final Thoughts

This guide has provided you with all of the information that you need to determine the cause of your USB disconnected message. As this guide indicates, this issue has several causes and solutions that you can consider.

You should use this guide and the information so provided to address your USB issues and resolve them quickly and easily. It is important that you address these types of issues as soon as possible so that you can ensure that your USB devices are always working as intended.

It can be frustrating dealing with USB devices that disconnect on their own. This guide will help you avoid this issue.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

LEAVE A REPLY

Please enter your comment!
Please enter your name here