Why Can’t I Send Messages on Facebook Marketplace?

Why Can't I Send Messages on Facebook Marketplace

There are error messages coming up when you try to send a message. You might be wondering what you can do when this happens.

Why Can’t I Send Messages on Facebook Marketplace?

There have been some issues with the messages on Facebook not working. Sometimes this is a simple thing that can be resolved quickly, but other times it might take longer. This is going to depend fully on what the problem is because then you will be able to find the solution.

1. You’re Sending Too Many Messages, So Facebook Has Banned You

This can happen if you are sending too many messages in a short period of time.

This can feel like you are being punished, but you are simply being restricted until they can figure out if you are sending spam or if you are just sending different people the same meme or something like that.

When you get a ban, there are a few things you can do to clear it up.

Fix 1: Wait 24 Hours

This is probably going to be the easiest because then you won’t have to contact anyone or have to do anything.

Usually, the ban will get figured out in a day or two. If you really need to send a message right now, you can use a different service, such as Instagram or even your email, to get the message to them.

You can also choose to text the person so they can get the information without waiting and without anything causing any more issues.

Fix 2: Reduce the Amount of Daily Message You’ve Sent

If you are just getting a warning and not actually banned yet, then you can adjust the number of messages you are sending. This way, you won’t have a problem with them banning you from sending messages at all or even for a short time.

If you think you aren’t sending too many, you might want to look at the amount you are sending and find other ways to send messages if you find you are sending more than a few in a day.

The difference with this is that you might be having a conversation, and that shouldn’t cause you any issues that could lead to banning.

2. Poor Internet Connection

This can happen if you find yourself in an area that doesn’t have great coverage or if there are issues with your WIFI. There are some simple ways to fix this and to get the connection you need in order to get your internet back up and running.

You can also talk to your provider if you can’t figure out what is going on with your internet. This can help you to fix a connection issue that is more about the router and the provider than anything that is happening in your home.

This can be as simple as the internet in your area having problems and not working properly. This can cause many issues, including problems with sending messages through messenger.

There may be a way to see the issues in your area through the provider website. If there is not, then the only way to know is to call and talk to them so they know you are having issues and can help you.

Fix 1: Turn Your WI-FI Off, Then On

The simplest fix is sometimes just to turn the router off and back on. This is pretty easy and can solve any kind of weird connection issue that you might be dealing with.

You should wait at least ten seconds before turning it back on after you have turned the router off so it can do a good reset. Once it has reset, you can test the connection by going to a web page on your phone.

If it is working, then it’s not a connection problem, and you will need to look at your device and see if something is going on with that. Sometimes it’s a simple fix with the phone that you can try that will get you back to messaging in no time.

Fix 2: Switch from WI-FI to Data

If you are using your device on WIFI, you can switch to data and see if that helps your connection.

Sometimes the WIFI has issues, and changing it to data will clear it up. If you find that is all that needs to be done, then you can connect and send your message through the data plan.

If you are already on data, then you can turn the data off and try to send your message through WIFI. This could also be the problem if you are in an area that has less coverage or if there is an issue with the phone antenna, then it will not work properly.

Fix 3: Check Internet Speed

If it is slow or intermittent, this could be the reason messages are not working. Also, make sure you have the latest version of the Messenger app installed. If you’re still having trouble, try restarting your device.

If none of these suggestions solve the problem, you may need to contact your internet service provider for further assistance. Having a backup internet through either your phone or a service provider can also help with this issue.

You won’t have to worry unless both are not working properly. This is probably never going to happen unless they are through the same provider or are done in the same way. Such as two phone lines or two internet setups from the same cable provider.

If you’re using data, try to get into an area with a better signal. You might be in an area with not-so-great coverage. If you are in a familiar area, this could be an issue with the provider, or it could just be the weather.

You’d be surprised how much weather can mess with your signal. You can also try to move to a different area and then restart your data. This can sometimes clear the issue without doing anything else.

Lastly, call your provider to see if they are having issues in the area. It may just be that simple, and you might have to wait for the system to fix itself.

Things happen to like animals getting caught on the towers and causing trouble or natural disasters that leave the towers unusable. While these are rare, they can happen further away than you might think and cause problems for hundreds of miles.

If you can’t find this kind of information, then calling and speaking to your provider will be the best thing you can do.

You also may need to check your data. If you’ve reached your data limit, that could be why messages aren’t working. This can be a major issue if you don’t use a lot of Wi fi. You might use a lot of your data and not even realize it.

Messages take a lot of data anyway, so it’s possible you are using more than you think when you send a message through your data plan. If you watch a lot of messages on your data, you can also run through an insane amount of data.

Check your plan and see if there is an add-on that includes streaming if you are using a lot of data that way. Then you won’t run out before you send the messages you want to send to the people you care about.

You can also switch to your WIFI if you are low or don’t have any data. There are several places that offer free WIFI, or you can wait until you get back to your own network and try there.

You also can look at upgrading your service so you have enough data for what you need.

This, of course, only needs to happen if you are using your data a lot or if you are not able to attach to a WIFI network. These would be the best options for you to save data if you can.

Fix 4: Turn Off VPN

If you have a VPN turned on, then you might want to turn it off. This can block the phone from working properly with the messenger system. This is because the VPN creates its own network and can raise a red flag with the servers in messenger.

If you are worried about the safety of your connection, and that is why you usually use a VPN, then you can try using a different device that you’re not as worried about for the messenger.

This might work as a one-time thing, or you can turn your VPN off for just a short time while you send the message and then turn it back on once you get it sent. If you don’t want to do this, then you can just choose another option for sending the message.

This way, you can still get it sent and maintain your privacy. If this message is work-related or very sensitive, then you probably want to find a different way to send it that allows more privacy for you.

There are so many hackers out there that could take your data and cause issues for you that you want to maintain that privacy. The best way to do that is to use secure ways to send data back and forth, and messenger may not be the best option for that.

3. There’s A Bug

Sometimes there is just a bug that is making trouble in the system. Their several ways you can try to figure this out and get your messenger system back up and working the way it should.

If you are still having issues after you go through the different steps, then you might want to look into contacting Facebook and getting it straight. If there is a bug, then you can also catch it before it becomes something huge for someone else.

These bugs are annoying, but if you are the first one to run into them, you can save a lot of others from having the same problems.

This is because you are able to tell messenger there is an issue for them to look into that they might not have found when they were testing the app.

Fix 1: Log Out, Then Back In

Sometimes the app just needs an old-fashioned restart. To do this, you can uninstall it from the device and then re-download it and sign back in. Many times, this will solve the issue, and you’ll be able to use the app.

If it doesn’t, you might need to look at the device itself and what can be done there. Sometimes devices just get old, and you need to update them with a new one. If you are finding that your device won’t update any longer, this might be your only solution.

Fix 2: Update Facebook to Get Rid of Bugs

It might just be a simple need to update your software. You should check not just the app but also the phone and see if there are any updates that might be able to help your phone. Sometimes the phone needs an update in order to run the software properly.

If your device has the newest update, then you should check the app and see if it needs an update. It might simply need an update to get rid of the bugs in the app.

If you have uploaded a message to Messenger, but it is not playing, there may be a problem with the file itself. Messages that are corrupt or otherwise not playable by users will not be viewable on messenger.

If your message is not playing, check to make sure that it is not corrupt and try uploading it again. If the problem persists, please contact Facebook customer support for further assistance and look at the file itself.

If it’s playing for you before you try to upload it, then you probably don’t have a file that is corrupted. It might just be an issue with the way you are uploading it or the file type. That would be another thing I would look at.

This way, you know the file is the right type, and there is nothing wrong with the file on your end.

Fix 3: Use Facebook.com Instead

This can sometimes fix the issue if the app on the phone or tablet isn’t working properly, but the one on your computer is. You also have access to more tools within the Messenger app.

To upload messages with the computer from your phone, you will simply need to send the computer your message and then upload it from there.

To do that, you can use a cord that connects the computer to the phone or device, or you can use an airdrop to send it, depending on what device you have.

If you are on the computer and it’s not working, you can send the message to your phone or tablet in the same way and try sending it from there. You can also try a different browser on your PC if you are trying to use that.

Sometimes the browsers don’t do well with the app you’re using. The best fix can be to move to a safari browser or google chrome. These browsers work well with most apps and websites.

Fix 4: Clear Your Cache to Get Rid of Facebook Bugs

If you clear your cache from time to time, you will be able to get rid of a lot of the bugs that you are dealing with. If it’s something your phone is doing, then clearing your cache is going to help a lot.

You also can get rid of things that might be clogging up your phone or that are causing it to run slow. This can improve the overall usage of your phone and improve how you upload and send messages.

If this doesn’t work for you, you might need to look at getting a new device. Your device might just be too old. When a device gets outdated, it can’t update properly any longer.

This can cause issues with the apps on it because they may require your device to be a certain operating system. If your device is unable to update that far, then it won’t work for you, and you will be forced to use a PC or get a newer device.

Fix 5: Contact Facebook Support

If you do all of these things and nothing is working, then you will probably have to contact support.

There might be an issue with your account that is causing you to be restricted from sending messages or something else attached to your account that is keeping you from being able to send messages or other items through your app.

The only way you are going to know this is through an email, which you might have gotten from messenger or by contacting them. If you just don’t know, then the best bet is to either send them an email or give them a call.

They will be able to answer any questions you might have and will be able to tell you what is going on with your account for sure.

Fix 6: Wait for Them to Come Out With A Fix

If you have tried everything and you don’t want to mess with it any longer, then you could just wait for them to fix it. You can go onto their social media and see what is going on. The best information is going to come from their socials.

You can wait and see when they say the problem has been fixed, or you can contact them if you want. Honestly, the biggest thing with waiting is that you might get going on something else in your life and forget about the message you want to send.

If it’s something you need to send right away, you might want to consider looking at a different way to send it.

Either through email or through another service that you have access to. This way, you can still get the message to the person that needs it, and you won’t have to wait for them to fix the bug in their system.

4. Facebook Is Down

Apps go down from time to time. They might be having an issue with their servers, or they might just be doing maintenance, and you’re just hitting the time they are working on it. It might be inconvenient, but it’s a fact of life.

Sometimes apps just go down. If you find that this is happening to you and still want to send the message, then you might need to look at another way to send your message.

There are several other options, including email and other message transfer companies, that you can work with. Some are even free to use.

Fix 1: Wait for Facebook to Go Back Up

Again, if the system is down, there won’t be a lot you can do. Sometimes the best solution is just to wait for it to come back up.

This can be annoying, but in the end, they will be able to fix the issue and give you a better experience going further.

This is going to make the app run better, and it could fix any bugs you may have run into on the app before this. In the meantime, you can use email to send the messages that you need to get to others or another service that is available to you.

There are a lot of reasons messenger might not work correctly. If you have done everything and you are still having issues, then you might need to contact Facebook directly and see if they can help you.

There are a ton of things that can go wrong when using any app on the internet, and it’s good to have alternatives should you need them.


David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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