Why Can’t I Add Music to My Instagram Story

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Why Can't I Add Music to My Instagram Story

What happens when you can’t seem to be able to add music to your Instagram story? Read on to see a few reasons why this is happening.

Why Can’t I Add Music to My Instagram Story

1. You’re Using A Business Account

One of the reasons why you might not be able to use music in your Instagram story is due to you using a business account on Instagram.

Business accounts tend to have different features than normal accounts and these features could include music on your stories and how you can use that feature.

Fix – Use Music That Instagram provides

One fix to not being able to use music in your stories as a business account is using music that Instagram provides specifically for business account stories.

This is an important step to take in order to make sure that the music feature in your story is working properly.

Many times, Instagram restricts what kind of music can be used in the Instagram stories depending on where you are located and what kind of media you can access.

This is something that cannot be changed as easily since you have to comply with the terms and features that Instagram has set for your account and region as to where you are located.

Simply using the music that Instagram provides will be a telltale sign that you will be able to use the feature in your Instagram story.

2. Instagram Hasn’t Listed the Song

You might want to also verify if the song that you are trying to use in your story is actually a song that is part of the Instagram song library. As cast as the Instagram music library can be, it is limited and has thousands of songs still for you to use regardless.

Fix – Use Another Song

If this is the case in which you cannot find the song you want to use listed in the Instagram music library, you will simply want to use another song that you can actually find in the library. This will ensure that you will actually be able to use the song in your story.

3. Instagram Is Down

If, after trying all of the previously mentioned troubleshooting options that were provided, you still have not been able to resolve the issues you were having with the Instagram app or webpage, then it might be time to go ahead and try to contact the Instagram support team in order to get their input as to what might be the reason you are having these issues.

The Instagram support team is easy to get ahold of, and a simple search for the right contact information will lead you to be able to get ahold of someone who will be able to help you.

Whether it is through a virtual chat, a phone call or through email, find the right contact option for you to try and contact the Instagram support team in order to get support with your issue.

Fix – Wait For Instagram To Go Back Up

When an app is down, the only thing that can be done is essentially wait for the app to come back up and be accessible again. First of all, if you suspect that the Instagram app might be down, you will need to verify that it is indeed down in the first place.

This is something that isn’t so hard to do as this information can be accessed by everyone looking for it.

You will want to go ahead and find access to the official Instagram website or social media accounts in order to see if they have posted any information that tells you that the app is down.

If you do not have access to the website or to the app’s Instagram conversation, then another thing you can try is asking a friend you know has the app and see if the app is down for them.

All of these are ways to verify if the app is down or if the issue is deeper than it seems. Once you have verified that the app really is down, then all you will need to do now is simply wait and see until it comes back up.

Waiting might not be the easiest thing to do when it comes to an addicting app such as Instagram but most apps are not down for a long time, so don’t worry too much.

In order to see when the app is up and running again, use the previous methods you used to verify the status of the app and see if it is back up.

4. Poor Internet Connection

Another possible reason that could be causing the issues with the Instagram stories feature is that you are experiencing a poor internet connection.

As much as this is something that could be considered a given when using any social media app, having a weak internet connection can cause you to be experiencing various kinds of issues.

You can follow various troubleshooting methods to try to resolve the issue and ensure that your internet connection is strong enough to support the Instagram app and its features.

Fix – Turn Your WI-FI Off Then On

The first thing you will want to try to do in order to check your internet connection is make sure that your Wifi is working properly as it should be.

This is something that has a simple fix, and many times, making sure that you are connected to the correct Wifi network and that the Wifi network you have connected to also has access to the internet. Follow the next steps to ensure your Wifi is working as it should be.

1. Head over to the Settings menu on your device.

2. Once you are at your phone’s Settings menu, head over to the option to see the Wi-Fi connections available for your device.

3. If your Wifi is enabled, click to disable it and go ahead and confirm your action.

4. Once you have disabled the wifi connection, wait a few seconds before enabling the connection to turn the wifi back on your phone.

5. Once the Wi-Fi is back on your phone, head over to the Instagram app once more to verify if you can access the song you want to in your story.

Fix 2 – Switch from WI-FI to Data

You will also want to try playing around with whether the internet signal you are receiving is stronger when you are connected to Wi-Fi than when you are connected to your mobile data

Play around with disabling both sources of internet connections to verify which one can provide a more stable and stronger connection depending on where you find yourself at the moment.

There are a few steps you can take in order to switch between connections to find the best one for you.

1. Head over to the Settings menu on your device.

2. Once you are at the Settings menu of your phone, head over to the option to see the Wi-Fi connections available for your device.

3. If your Wifi is enabled, click to disable it and go ahead and confirm your action.

4. Once you have disabled the wifi connection, wait a few seconds before enabling the connection to turn the wifi back on your phone.

5. Once the Wi-Fi is back on your phone, head over to the Instagram app once more to verify if you can use the music feature on stories.

6. If the signal is still not stable and you wish to verify if your mobile data is stronger than the Wifi connection, then you will need to follow the previous steps again.

7. Once you have disabled the Wifi connection, head out of your Settings and open up the Instagram app.

8. Verify if switching over to your data connection has allowed you to access the music feature in your Instagram story.

Fix 3 – Turn Off VPN

The last troubleshooting method that should give a try is to turn off the VPN that you may be using on your device.

A VPN or a virtual private network is used for many reasons, such as accessing other content in other countries or for an extra layer of security when using apps and the internet.

When using a VPN, you need to consider how some features can be disabled when the VPN is turned off, and this might be the case if your VPN and you cannot access a song in your Instagram story. Try the next steps in order to turn off your VPN.

1. Head over to the Settings menu on your device.

2. Once you are at your phone’s Settings menu, head over to the option to see the VPN options available for your device.

3. If your VPN is enabled, click to disable it and go ahead and confirm your action.

4. Once you have disabled the VPN on your device, wait a few seconds before opening the Instagram app and verifying if this has fixed your issue.

5. There’s A Bug

You might want to consider if you notice that you no longer have access to a song in the Instagram story feature that the app may be dealing with a bug or some sort of software glitch.

These kinds of glitches in any type of social media app are very common and are not something that should stress you out too much.

Because these bugs and glitches are so common, there are quite a few methods that you can follow in order to troubleshoot the bug and find the root of the issue.

The next troubleshooting methods will guide you along the way to getting rid of the potential bug that is in your Instagram app.

Fix – Log Out Then Back In

Sometimes simply restarting the app or restarting your device is not enough for the app to reboot and start from scratch again.

In order to move past this, sometimes uou will need to completely log out of the application and then make sure to log back in.

As always, this process should not take more than a few minutes to get done. Follow the steps below in order to successfully log out and back into the Instagram app.

1. Open up your Instagram app.

2. Go to your Profile and find the Settings menu within your profile.

3. Scroll down until you find the option to log out of your profile on that device.

4. Confirm that you want to log out of the profile on Instagram.

5. You will be taken to the main page of the Instagram app without you being logged in.

6. Using the same login information that you have previously used, type in your Venmo username and password and log back into the app.

7. Once you are logged in, go ahead and check your messages in order to check if you responses have been updated now that you went ahead and logged out and logged back into the Instagram app.

Fix 2 – Update Instagram to Get Rid Of Bugs

Another simple fix that can be performed to see if you can get rid of any potential bugs or software glitches that the Instagram app may be dealing with is to go ahead and try to update the app to see if this will get rid of any bugs.

When you go ahead and try to update any kind of app, if the app does have any sort of update available, then the app will get updated to the most recent software that the app’s technical team has created.

This means that if the app previously had any kind of glitches or bugs and the team was able to get these fixed, then when you go ahead and download the most recent software update for the app, these bugs should be taken care of and should be resolved after that.

Try the next steps in order to move forward with downloading an update for the app and try to get rid of the bugs that the app could have had previously.

1. Go ahead and completely close Instagram if you were previously using it.

2. Once the app is fully closed, you will want to move forward with opening your phone’s app store.

3. The App Store on your phone is typically found on your phone’s home screen.

4. After you have located the app store for your phone, you will want to use the search function in the app store in order to look up Instagram.

5. This search will take you to the TikTok page in the App Store.

6. Here you will be able to see if there is an update available or not for the app.

7. On the left-hand side of the page, you will be able to see two options depending on what is available for the app at the time.

8. If an update is available, you will be able to see the option to Update the app. If this is here, go ahead and click on this option. Once you have confirmed this, the app will go ahead and automatically update on its own and will let you know when it has updated.

9. If you only see the option to Open the app, then this means that there is no recent update to the app available in the App Store. This means that the app version that you currently have downloaded on your phone is the most updated version.

Fix 3 – Clear Your Cache to Get Rid of Instagram Bugs

In order to start with getting rid of any sort of bugs that the Instagram app might potentially have, you will want to start off and try to clear the app’s cache.

Clearing an app’s cache essentially removes the short-term memory that the app has. In order to clear the app’s cache, you will need to be able to follow the next steps in order to perform this process successfully.

1. Head over to your phone’s Settings app.

2. Once you are on your phone’s settings menu, scroll down the menu and look for the option that says Apps.

3. After you have found the apps option on your settings menu, find the Instagram option in the menu.

4. Under the app’s page, you will see an option to clear the app’s cache.

5. Go ahead and clear the cache for the app.

6. After you have cleared the cache for the app, try opening the app again.

7. Open up the app and see if you can access the music feature on your story.

Fix 4 – Uninstall and Reinstall the App

If you have already tried updating the Instagram app and realized that you already had the most up-to-date version of the app’s software, you can take another troubleshooting step to see if the bug can be removed from the app.

This is to go ahead and try uninstalling and then reinstalling the app to ensure that you have all the latest updates in case there were any miscommunications with your phone’s app store. Go ahead and follow the next steps in order to follow this process.

1. Go ahead and start off by closing the app.

2. Once the app is closed, you will want to hold down on the app icon for a few seconds until the icon starts to shake.

3. After the icon starts shaking, you will be able to see that there is an X on the upper right-hand corner of the icon.

4. Once the X appears, you will want to go ahead and click on the X. Clicking on this X will prompt you to confirm if you want to delete the app from your device.

5. Go ahead and confirm that you wish to delete the app from your device. Confirming this will start the process of uninstalling the app from your phone.

6. Once the app icon has disappeared from your screen, the app has been uninstalled. Now you will want to begin with the process of reinstalling the app once again.

7. In order to reinstall the app, you will need to head over to your App Store on your phone. This is usually found on the main menu of your device.

8. After you have located the App Store on your phone, head over to the search bar in the App Store and search for Instagram.

9. This will bring up the results for the app. The first result is usually the one that will be most related to the app. Click on this result.

10. Because the app has been uninstalled, you will now have the option to Install the app. Click on Install and follow the next prompted steps in order to finish with the process of reinstalling the app once again on your device.

Fix 5 – Contact Instagram Support

If, after trying all of the previously mentioned troubleshooting options that were provided, you still have not been able to resolve the issues you were having with being able to access the music in your stories for the Instagram app or webpage, then it might be time to go ahead and try to contact the Instagram support team in order to get their input as to what might be the reason you are having these issues.

The Instagram support team is easy to get ahold of, and a simple search for the right contact information will lead you to be able to get ahold of someone who will be able to help you.

Whether it is through a virtual chat, a phone call or through email, find the right contact option for you to try and contact the Instagram support team in order to get support with your issue.

Fix 6 – Wait For Them To Come Out With A Fix

The last thing you will want to do is wait for the Instagram technical team to come up with a fix for the issue that you are having with not being able to use certain music within your Instagram story.

Many times, these issues are fixed quickly and efficiently by the team and should not be something to worry about.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

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