Vudu Buffering? Try These 12 Fixes

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Vudu Buffering

You may notice that Vudu keeps buffering to the point where watching its content is no longer enjoyable. This issue is popular on TVs such as Roku, Samsung, Vizio, and Sony as well as PCs.

If this is the case for you, you first need to figure out why Vudu keeps buffering. Then, you can try one of many solutions that can be done in minutes and get you back to watching Vudu without any buffering issues.

Why Does Vudu Keep Buffering

1. Poor Internet Connection

Fix – Reconnect TV to Router

You can also try to disconnect from your router and then reconnect to it in hopes of stopping Vudu from buffering on your TV. If the issues with you watching your TV are caused by the internet network you are currently connected to, reconnecting the said TV to your router could be the solution.

1. From the TV that you are trying to watch Vudu on, go to your Internet Connection.

2. Now, click on the internet you are using and disconnect from it.

3. Next, log in back into your internet network.

4. Once you are logged into the internet network, open your Vudu app back up and see if you can now watch Vudu without it continuously buffering.

If you do not remember the login information for your internet connection, you can either have a reset password sent to your email or contact your internet provider. They can get you logged back in so you can continue enjoying Vudu on your TV without it buffering.

Fix 2 – Restart Router

You might not be able to use your Vudu app on your TV because your internet is down or there is a bad connection to your own Wi-Fi network, which is causing the app to buffer. A straightforward attempt to remedy this issue is by restarting your Wi-Fi router.

To do this, you can disconnect and reconnect to your Wi-Fi on your TV, locate your router and unplug and plug back in your router, or power down and power back up your router.

You can also directly unplug your router from the outlet it is plugged into, or you can unplug the cable on your router that powers it.

If you only unplug your router for a few seconds, this might not be enough time for your router to restart fully, and you will not solve any of your issues.

Also, the longer you keep your router unplugged, the longer your internet will have to take a breather and allow a proper restart.

Doing this will restart your router and your internet with it, hopefully allowing you to finally use the Vudu app that you have downloaded onto your TV and enjoy watching your favorite shows and great episodes.

Fix 3 – Reset Router

You might not be able to use your Vudu app on your TV because your internet is down or there is a bad connection to your own Wi-Fi network, which is causing the app to buffer. A straightforward attempt to remedy this issue is by resetting your Wi-Fi router.

To do this, you can disconnect and reconnect to your Wi-Fi on your TV, locate your router and unplug and plug back in your router, or power down and power back up your router.

You can also directly unplug your router from the outlet it is plugged into, or you can unplug the cable on your router that powers it.

If you only unplug your router for a few seconds, this might not be enough time for your router to reset fully, and you will not solve any of your issues.

Also, the longer you keep your router unplugged, the longer your internet will have to take a breather and allow a valid reset.

Doing this will reset your router and your internet with it, hopefully allowing you to finally use the Vudu app that you have downloaded onto your TV without dealing with any buffering issues that limit you from watching Vudu’s content.

2. Too Many Devices Connected to Router

Fix – Disconnect Other Devices or Use Phone’s Hotspot

If you have too many devices connected to your router, your internet may be too weak to let you properly watch Vudu. Thus, it keeps buffering because the connection is not strong enough.

By disconnecting devices that do not need to be hooked up to your internet, you can strengthen the link and get back to watching Vudu.

Other TVs, computers, phones, tablets, and so many other items are probably using your internet.

If you do not have many devices using your Wi-Fi or disconnected most of them, but Vudu is still buffering, you can also try using your hotspot if you have one.

3. Vudu App Issue

Fix – Log Out, then Log in to Vudu

A rapid and possible fx is to log out of Vudu and log right back in. Doing this can help the app refresh and regroup, potentially allowing you to beat your problems and watch anything on the app without having Vudu start buffering on you again.

Logging out then in will only take a couple of minutes. Follow these steps to log out of your Vudu account and log back in.

1. Access your Vudu app on your TV and ensure that you are logged in.

2. Then, click on your Profile in the upper right corner.

3. Next, go to My Account and scroll to the bottom.

4. Click on Sign Out.

5. Your TV will bring you to Vudu’s home screen. Click on Sign In.

6. Once you get signed back in, see if you can use the app without it starting to buffer.

After you get logged back in, you should hopefully have overcome any issues with Vudu buffering when you want to watch something on the app. If you do not remember your password, do not fear.

Once you log out, you can easily send a password reset link to the email associated with your account and gain access right back in. Doing this will hopefully solve your issues with being unable to use your Vudu app on your TV.

Fix 2 – Clear Vudu Cache

You can also try clearing the Vudu app’s cache on your TV to see if this solves your issues with it not working due to buffering on your choice of TV.

All this will do is clear your choice of TV and Vudu app of any unneeded data or information stored in Vudu or anywhere else on your TV.

Apps will automatically save data, even if it is useless to you and the app, so clearing the cache does not do any damage to your Vudu app or your choice TV. Clearing cache on your choice of TV and on Vudu will significantly change depending on your TV type.

To figure out how to clear the cache on your specific TV, you just need to look up “How to Clear Cache on [Your TV].” You will then have plenty of ways to clear the cache directly on your TV or your Vudu app.

Once you can successfully clear the cache, you should hopefully be able to use the Vudu app that was buffering on your choice of TV and get back to watching your favorite shows and everything else that the Vudu app offers.

Fix 3 – Update Vudu App on TV

Another reason you might be unable to use the Vudu app on your choice of TV because it keeps buffering is that the Vudu app is outdated and needs an update.

Like the other apps you use on your phone or other devices, Vudu will periodically release new updates that enhance the Vudu app users’ experience and eliminate some bugs and glitches happening to multiple accounts.

By updating your Vudu app, the creators may have fixed the issue causing your app to start buffering constantly. Updating your Vudu app will depend on what type of TV you are using.

If you are watching the Vudu app on a newer and smart TV and this is happening to you, when you go to open up your Vudu app, your TV will most likely meet you with a message telling you that you need to update Vudu before you can use it on your choice of TV.

Your choice of TV will then have a button you can press on this page that will bring you right to the update you require.

However, if your choice of TV does not automatically do this for you, simply go to the app store on your choice of TV and check for any needed updates there.

So, if you are using the Vudu app, go to the app store on your choice of TV and see if it needs an update. Updating the Vudu app should help you enjoy the contents of the Vudu app on your choice of TV.

If you are using the website, however, on your choice TV, you will not need to update the Vudu app as websites do not need updates, nor do they rely on apps to play your shows and movies.

Fix 4 – Contact Vudu

Contacting Vudu is another way you can try and solve your issues with the app buffering. There are a couple of different ways to contact them. The first is by calling Vudu at

1-888-554-8838. Once you reach this number, you must go through some prerecorded messages. After clicking the right buttons, you can talk to a live customer service representative.

They can help you try and solve your Vudu issues and get a better look at what is happening with your account. You can also email them at [email protected]. In your email, explain your problems with Vudu buffering on you.

They will reply to your email and hopefully allow you to get back to watching Vudu. Otherwise, you can submit a form to request help at support.vudu.com. You will have to put your contact information into this form, so they can reach out to you when they see your request for help.

4. You’re Using A VPN

Fix – Remove VPN

You may have been using a VPN without knowing it. All VPNs do is offer a way for you to hide where you are connecting to the internet from.

Turning off your VPN will change your internet settings, which could be another possible way to get back to using your Vudu account on your TV without having to deal with any buffering. To remove a VPN, follow these steps.

1. Start by opening up Settings on your TV that are having issues with the Vudu app.

2. Next, go to Network, Internet Connection, or anything similar. The heading will change depending on what type of TV you use.

3. Now, find and click on VPN. Then either click Disconnect or tap on the toggle so that it turns to gray. Doing this will also change depending on what type of TV you use.

Whether you are using a TCL, Roku, or Sony TV, turning your VPN off will hopefully be the solution that allows you to fully utilize your Vudu app on your TV so that you can enjoy all of the content without having to wait for the app to buffer.

5. Device Issue

Fix – Unplug the TV for 60 Seconds, Then Plug it Back In

One way that is a pretty simple fx but tends to be overlooked is to simply unplug your TV that the Vudu app is not working on due to buffering.

The easiest way to do this is to just walk over to the outlet your TV is plugged into that is having issues with Vudu. Once you have located this outlet, all you have to do is unplug the cord connected to your TV from the outlet you have found.

Once this is done, give your TV 60 seconds to be unplugged and not be on or working. After this minute has passed, plug the cord back into the outlet and see if your TV will now work with your Vudu app and stop buffering.

If the outlet is challenging to get to, you can also just unplug the cord from your TV directly. To ensure you are unplugging the right cord, follow the cord from your outlet to your TV.

Once you have located the proper cord, unplug it from your TV. Again, give it a minute to be unplugged and fully turned off. In both instances, the longer you leave the TV unplugged, whether from the tv itself or from the outlet, the better for your TV.

After a minute, plug the cord back into your TV. Turn your TV on and see if this gets the Vudu to start working on your TV and stop buffering when you want to use it.

Fix 2 – Update TV

Like your phone and other devices, your TV requires frequent system updates. Your TV may be working on an outdated system that is causing your issues with your Vudu app to buffer.

Thankfully, you can take some easy steps to update your TV, and hopefully, you can finally watch Vudu without any buffering issues. To update your Roku TV, follow these steps.

1. To start, go to your Roku TV and grab your remote.

2. Click on the Settings button on the said remote.

3. Then, go to Support and click on this option.

4. Now, scroll to the heading that says System Update and select it.

5. Click on Check Firmware Update.

6. Your Roku TV will now automatically install an update if it has one.

7. If your updates are not working, you can also try using a USB to update your Roku TV.

8. First, you will need a USB drive. Now, go to the Roku TV website and download the update onto your USB drive.

9. Next, simply plug your USB drive into the USB port on your Roku TV.

10. This update will automatically download onto your Roku TV and hopefully allow you to use your TV.

However, if there was no software update available, this is not what your Roku TV is having issues with Vudu buffering. To update your Samsung TV, follow these steps.

1. If you want to use your Samsung TV directly, open up your TV.

2. Next, go to Settings.

3. Once there, click on Support.

4. Then, you will see Software Update and navigate to go there.

5. If there is an update, you will have the choice to select Update Now. Your Samsung TV will now update itself and need a couple of minutes to do so.

6. Another way to update your TV is by getting a USB port. Once you have a USB, go to samsung.com/us/support/contact and type your Samsung TV model code into the search bar.

7. You will then see an Update File and will have to download that onto your USB drive.

8. Now, take your USB drive and plug it into your Samsung TV.

9. As soon as you plug in the USB drive, your tv will automatically start to update.

However, if there was no software update available, this is not what your Samsung TV is having issues with Vudu buffering. To update your Hisense TV, follow these steps.

1. To start, go to your Hisense TV and grab your remote.

2. Click on the Settings button on the said remote.

3. Then, go to Support and click on this option.

4. Now, scroll to the heading that says System Update and select it.

5. Click on Check Firmware Update.

6. Your Hisense TV will now automatically install an update if it has one.

However, if there was no software update available, this is not what your Hisense TV is having issues with Vudu buffering. To update your Vizio TV, follow these steps.

1. To start, go to your Vizio TV and grab your remote.

2. Click on the V button on the said remote.

3. Select System from the menu that appears.

4. Now, go to Check for Updates.

5. Then, your Vizio TV will start checking for updates.

6. If one is available, click on Confirm, and your Vizio TV will start updating.

However, if there was no software update available, this is not what your Vizio TV is having issues with Vudu buffering. To update your Sony TV, follow these steps.

1. To start, go to your Vizio TV and grab your remote.

2. Then, click on the Settings button.

3. Next, click on Customer Support, Setup, or Product Support. The heading will change depending on the Vizio TV model you own.

4. From there, click on Software Update.

5. Now, go to Network. This skip might not exist, depending on the Vizio TV model you own.

6. Click on the update and select Yes, Okay, or Confirm to start updating your TV.

However, if there was no software update available, this is not what your Sony TV is having issues with Vudu buffering. There are various other brands of TV that you could be using to watch Vudu.

If your TV is not mentioned above, you can search for how to update it. Additionally, if you use Chrome to watch Vudu, you cannot update your browser, so this will not be the cause of your issues.

6. Chrome Browser Issue

Fix – Use Window Edge

If you use Chrome to watch Vudu, you can try using Window Edge if you are running into a problem with the website buffering.

To use Window Edge, go to microsoft.com/en-us/edge. From this website, follow the prompts shared to download and use Window Edge.

Window Edge is a secure browser that you can use for free. Since Chrome is not working with Vudu, there is a potential you can use Window Edge to stop Vudu from buffering. Once it is downloaded, access Vudu like you did through Chrome.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

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