Voicemail Notification Won’t Go Away? Try These Fixes

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Voicemail Notification Won't Go Away

Do you continuously see a notification on your phone’s notification bar at the top of the screen that alerts you to the fact that you have a voicemail you have not listened to?

Have you checked your voicemail box several times already when you keep seeing this notification, but there does not seem to be a single new voicemail in your voicemail box?

What can possibly cause this notification to appear on your phone and stay there on your phone’s notification bar menu, no matter how many times you have decided to call and listen to your voicemail inbox?

Please read further to learn what can possibly cause this notification message to appear and stay on your phone’s screen even when there do not seem to be any new voicemail messages at all.

Why Won’t Voicemail Notification Go Away?

Most of the time, when this false notification appears and stays on your phone’s notification menu bar at the top of your phone screen, it is due to some sort of issue with the phone itself.

Not to worry! If you are having a problem with a non-stop notification appearing on your phone’s notification bar menu telling you you have received a new voicemail that you have not listened to yet when you actually do not have a new voicemail message, we can fix this problem.

Please follow the coming instructions and let us resolve this problem your phone is dealing with.

1. There’s an Unchecked Voicemail in the Phone App

A lot of the time, when this false notification appears and stays on your phone’s notification menu bar at the top of your phone screen, it is due to some sort of issue with the phone itself, such as possibly a virus, a bug, some sort of malware, a glitch of some sort.

Occasionally, it is indicative of some sort of problem involving your phone service provider (every now and then, a phone service provider might fail to mark a voicemail message you have received as having been read so.

Therefore, the phone still believes there is an unheard voicemail message on your phone in your voicemail box when there actually is not any new voicemail message at all).

Sometimes, however, this persistent new voicemail notification that appears and stays on your phone’s notification bar menu screen can actually be due to a real voicemail in your voicemail inbox that you may have actually not listened to or listened to completely yet.

Therefore, the phone is still caused to read this voicemail message as being a completely new and unopened message.

When, in fact, maybe you simply hung up the phone part way or completely after listening to the message, and you may have forgotten to type in a single number command to tell your voicemail inbox what to do (where to file) with this new voicemail message.

So, what this means is that before you go ahead with trying all of the steps that will follow this, it is worth the time to call your voicemail inbox one more time and make absolutely sure that there is no voicemail message classified as new in the voicemail inbox by your phone’s voicemail service.

It will only take a couple of minutes to do this, and if this is, in fact, the true problem with the repeated notification of a new voicemail message, then you have actually saved yourself a lot of time by solving it thoroughly right now.

Now, did this solve the problem with your phone’s voicemail notification never ceasing to appear at the top of the screen on the phone’s notification bar menu?

If the problem persists and you still see the new voicemail notification appearing at the top of your phone screen, please read further to find out what to do to troubleshoot and solve this issue.

Fix – Open and Listen to the Voicemail

You have dealt with this frustrating problem with your phone’s notifications and voicemail notifications for a while now.

You are becoming more frustrated with this bothersome issue. Read ahead to find out what to do about this problem and how best to resolve it in a quick and easy fashion.

So, what this means is that before you go ahead with trying all of the steps that will follow this, it is worth the time to call your voicemail inbox one more time and make absolutely sure that there is no voicemail message classified as new in the voicemail inbox by your phone’s voicemail service.

It will only take a couple of minutes to do this, and if this is, in fact, the true problem with the repeated notification of a new voicemail message, then you have actually saved yourself a lot of time by solving it thoroughly right now.

Now, did this solve the problem with your phone’s voicemail notification never ceasing to appear at the top of the screen on the phone’s notification bar menu?

If the problem persists and you still see the new voicemail notification appearing at the top of your phone screen, please read further to find out what to do to troubleshoot and solve this issue.

Fix 2 – Disable the Voicemail Notification

You might be asking yourself, at this point, what else you can possibly try now to resolve this frustrating problem with your phone’s voicemail notification system. You will now want to consider removing the voicemail notification altogether from your phone.

On some phones, you can simply choose to dismiss the voicemail notification icon from your screen.

On other styles of phones, even if you are able to delete the visual voicemail notification icon, you will unfortunately still hear the audio alert for a new voicemail every time you restart or turn on your phone which can be very annoying.

What can you do just to get rid of any kind of notification about this phantom voicemail message? Read the below steps to find out what to do.

Step One:  Begin with navigating to the ‘Settings’ menu on your phone. How can you locate your phone’s ‘Settings menu? On many phones, you will simply need to drag down the notification menu bar at the top of your phone’s screen.

Step Two: Once you have opened the ‘Settings’ menu, scroll through all of the menu options until you find the ‘Apps’ header. Tap on the ‘Apps’ header to open the ‘Apps’ menu now.

Step Three: Tap on the ‘All Apps’ header at the top of the ‘Apps’ menu to ensure you are viewing a list that includes every app on your phone.

Step Four: Tap on the header for ‘Phone’.

Step Five: Once you have expanded the ‘Phone’ menu, tap on ‘Storage.’

Step Six: In the ‘Storage’ menu, tap on the header for ‘Clear Data.’

Step Seven: A box will pop up on your screen asking you to choose ‘Cancel’ or ‘Ok’ to clear all the app data for your phone. Choose ‘Ok.’

Voila! You have now completely gotten rid of your phone’s constant new voicemail notifications. Did this fix the problem? If not, please continue to read further to find out what else you can do for this issue.

2. Phone App Issues

Fix – Clear the Phone Apps Cache

Your phone could just be too hung up on the past and unable to move on. Let us do away with anything bad that it may be holding on to that could be causing it distress.

Clear the cache on your phone for your entire phone and all of the apps on the phone, and try the app again. All better? If not, see the following step.

There are a couple of different ways to find out if your app needs to be updated and to figure out how to update it on your own if it is no longer doing it automatically.

You can find the ‘Settings’ menu on the app in question. From this menu, look to see if there is an option for ‘Updates’ or any option including that word.

Select the option and see if it causes your app to scan for any newly available updates out there and to download and install them.

Go to the Google Play Store and search for the app in question. Tap once on it to navigate to that app’s page in the Play Store.

Now, where you would normally see the ‘Install’ button on apps that you do not currently have on your phone, you should see a button in its place that says ‘Install Updates. Select this and let your app download and install any new updates it may have missed.

Fix 2 – Uninstall Updates From Phone App

Many times, when this false notification appears and stays on your phone’s notification menu bar at the top of your phone screen, it is due to some sort of issue with the phone itself.

Sometimes, however, this persistent new voicemail notification that appears and stays on your phone’s notification bar menu screen can actually be due to a real voicemail in your voicemail inbox that you may have actually not listened to or listened to completely yet.

Therefore, the phone is still caused to read this voicemail message as being a completely new and unopened message.

When, in fact, maybe you simply hung up the phone part way or completely after listening to the message, and you may have forgotten to type in a single number command to tell your voicemail inbox what to do (where to file) with this new voicemail message.

Many apps in today’s world are designed and programmed to scan for new updates periodically automatically and to install these new, current updates automatically and without you having to do a single thing.

It’s a wonderful system…most of the time. Every now and then, an app will glitch or have a bug that prevents it from performing these frequent and automatic scans, and it will allow itself to fall behind with the software updates it’s supposed to be having.

How can you fix this problem? Please continue on to learn more about other possible solution methods for this frustrating and persistent problem with the nonstop new voicemail notifications on your phone.

There are a couple of different ways to find out if your app needs to be uninstalled and to figure out how to update it on your own if it is no longer doing it automatically.

You can find the ‘Settings’ menu on the app in question. From this menu, look to see if there is an option for ‘Uninstall’ or any option including that word.

Select the option and see if it causes your app to scan for any newly available updates out there and to download and install them.

Go to the Google Play Store and search for the app in question. Tap once on it to navigate to that app’s page in the Play Store.

Now, where you would normally see the ‘Install’ button on apps that you do not currently have on your phone, you should see a button in its place that says ‘Uninstall’.

Select this and let your phone remove the app completely from its memory and uninstall the app in question.

3. There’s An Issue With Your Device

If it is not a software problem, perhaps it is a hardware problem. If none of the above solutions have worked, try the following steps.

Fix – Restart Your Device

Restarting your phone is very quick and easy. Restarting your device is the most straightforward method to try when your phone is having any sort of issue for several reasons.

Many times, a simple restart can be all it takes to correct the problem and for your electronic smart device to start functioning predictably and like new again.

Close all the currently running apps on your phone and restart your smart device. This should allow it to refresh itself completely, and this could possibly get rid of any issues or bugs. This may well solve the entire problem.

Now, did this solve the problem with your phone’s voicemail notification never ceasing to appear at the top of the screen on the phone’s notification bar menu?

If the problem persists and you still see the new voicemail notification appearing at the top of your phone screen, please read further to find out what to do to troubleshoot and solve this issue.

Fix 2 – Force Restart Your Device

Is your Android phone frozen and not allowing you to even open up the menu to tap the ‘Restart’ button? You will need to force a restart of your phone.

Hold down the power button for several seconds, and it will turn itself completely off. Wait a few seconds or minutes, and then press the power button to turn it back on. This should solve any remaining problems.

Restarting your phone is very quick and easy. Restarting your device is the most straightforward method to try when your phone is having any sort of issue for several reasons.

Many times, a simple restart can be all it takes to correct the problem and for your electronic smart device to start functioning predictably and like new again.

Before you perform the forced restart of your phone, it is important first to be sure to close all the currently running apps on your phone and restart your smart device.

This should allow it to refresh itself completely, and this could possibly get rid of any issues or bugs.

This may well solve the entire problem. Now, did this solve the problem with your phone’s voicemail notification never ceasing to appear at the top of the screen on the phone’s notification bar menu?

If the problem persists and you still see the new voicemail notification appearing at the top of your phone screen, please read further to find out what to do to troubleshoot and solve this issue.

Fix 3 – Reset Network Settings

In order to reset your phone’s network settings, you will need to follow these quick and easy steps:

1. Open the ‘Settings menu on your phone and choose the option for ‘General.’

2. Now, scroll up or down on the ‘General’ menu until you find the option for ‘Reset’.

3. Open the ‘Reset’ menu and then choose the header for ‘Reset Network Settings.’ That’s all there is to it!

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

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