Vizio TV Screen Black? Try These 12 Fixes

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vizio tv screen black

There have been widespread user reports of their Vizio TV screen being black even when the TV is turned on. This is a serious issue and will completely prevent you from using your Vizio TV.

This is an extremely frustrating issue to encounter. Luckily, this guide has compiled all of the common causes and fixes for this problem. There are also detailed preventative measures that you can take advantage of the help prevent this issue in the future.

You will know if you are experiencing the Vizio TV black screen issue if you are unable to properly get a picture to display on your TV after it has been turned on. Use this guide to help accurately identify and resolve your issue.

Why Is My Vizio TV Screen Black?

There are several reasons that your Vizio TV screen could be black. These reasons range from hardware errors to user errors when operating the TV. No matter what the reason for your Vizio to display a black screen, it is important to accurately identify your issue so that you can enact the appropriate troubleshooting method.

A black screen on your Vizio TV is a serious issue that will completely hinder your ability to use your device. It is important to resolve this issue so that you can regain the function of your Vizio TV.

The list below contains many of the common reasons for Vizio TVs to display black screens as well as detailed troubleshooting methods to help resolve your issue.

1. Your TV Has Encountered A Bug

The most common cause for functionality issues with Vizio TVs, including a black screen instead of the intended display, is a bug or glitch that your Vizio TV has encountered.

Bugs and glitches are types of software errors that cause intermittent functionality issues. They are typically random in occurrence and can be caused by some internal issue that your device has experienced.

These bugs and glitches can be responsible for run-time errors that could cause your display to temporarily not work properly. Luckily, bugs and glitches are rare and will usually resolve themselves, without any additional action from the user.

That being said, there are some things that you can do to proactively encourage the resolution of these types of errors. Use the fix list below to help pick the right troubleshooting method for your situation.

Fix 1 – Power Cycle TV

Power cycling is the act of unplugging your Vizio TV for sixty seconds and then plugging it back in. Being unplugged will allow your Vizio TV to completely shut down, ending any latent functions that continue even after the TV is powered off traditionally.

Once you have done this, any internal issues that your Vizio TV was experiencing will have been resolved automatically. Generally, this is a good method to consider if you have only recently begun experiencing black screen issues while using your Vizio TV.

If you have a remote control available for your Vizio TV, you should also press and hold down the power button on your remote while you power cycles your Vizio TV. This can help ensure that the process is carried out as intended.

Since you will not be able to access any of the typical factory reset settings due to the display not working correctly, this is the best option for encouraging the resolution of any issue that could be causing your Vizio TV to display a black screen.

2. Issue With Your Remote Control

The black screen issue that you are experiencing with your TV could be due to your remote not properly turning on your Vizio TV as it should, leading you to believe that your Vizio TV is displaying a black screen erroneously.

If your remote control is not communicating your commands properly to your Vizio, you will sometimes not be able to power on the device properly. This will cause your Vizio TV to display a black screen simply due to not being turned on at all.

Remote control issues are extremely common. They are more frequent with stock remote controls. You will find that if you have upgraded to a more advanced universal remote control that is compatible with your Vizio TV you will experience issues less frequently.

There are several different reasons that your remote control might not be functioning correctly. These include battery issues, damage, or something blocking the remote from communicating the commands you issue correctly.

Use the list of remote-control fixes below to help resolve your issue. You should check and make sure that your Vizio TV will power on first. To do this, simply turn your Vizio TV on using the buttons located on the frame of your TV.

If your Vizio TV powers on without any issues, then you likely have remote control problems and the list of fixes below can help resolve your issue.

Fix 1 – Power Cycle Remote

You can power similarly cycle your remote control to the way you cycled your Vizio TV. To do this with your remote control, simply remove the batteries and hold down the Power button for at least thirty seconds.

Once you have done this, reinsert the batteries and your remote control will have successfully been power cycled. The act of power cycling helps to end any internal functions that might be causing your remote control to not communicate your commands correctly.

Fix 2 – Replace Batteries

Your remote-control issues could be caused by dead or low batteries. When the battery life gets low in your remote control, it will have trouble communicating commands properly to your Vizio TV. Replacing the batteries (view on Amazon) will remedy this issue.

Fix 3 – Replace The Remote

If your remote has become damaged or you are experiencing persistent problems, you should consider replacing your remote control (view on Amazon). This can help ensure that your remote is working properly and allow you to gauge the root of your issue more accurately.

Fix 4 – Use Remote Closer To Your Vizio TV

If you are attempting to use your remote control to issue commands to your Vizio TV from too far away, you could experience issues transmitting the command. You should use your remote control from as close as possible and in an area free of any obstructions that could cause communication issues.

3. HDMI Issue

If you are attempting to get display input from a device that is currently transmitting data to your Vizio TV using an HDMI cable, your black screen could be caused by a faulty HDMI cable or input.

If you are experiencing HDMI issues, you will likely not be able to correctly display the device using the connection to your Vizio TV. To test if you are experiencing HDMI cable issues you should attempt to view some other type of media that is not transmitted over HDMI.

If you can view screen-casted media or media streamed from the preinstalled application on your Vizio TV, then you are likely experiencing an HDMI issue. You will need to remedy this issue before you can correctly transfer the display signal to and from your devices.

You could also have an issue with the HDMI port on either your device or Vizio TV. You should attempt to use another HDMI cable to make sure that it is not your Vizio TV HDMI port causing the issue.

Use the list of HDMI fixes below to help resolve your HDMI issue. All of the following fixes are only applicable if you can see the proper display on your Vizio TV when not using the HDMI cable in question.

Fix 1 – Get Rid Of HDMI Extensions

If you are using HMDI extensions to help prolong the life of your HDMI cables, they could be causing issues with connectivity. This could cause the display information to not be transmitted from your device to your Vizio TV properly.

If you are experiencing issues with your HDMI connection, you should remove the HDMI extensions and try hooking your HDMI cable directly into your devices. This can help determine where the root of your HDMI problem is stemming from.

If you can get a proper display connection after removing the HDMI extensions, then your extensions are likely defective and should be replaced. It is a good practice to utilize HDMI extensions, as they will help to extend the lifetime of your HDMI cables, but they can incur damage or wear over time that can cause them to not transmit display data properly.

Fix 2 – Reset HDMI Connection

You should consider resetting your HDMI connection if you are having persistent issues with the HDMI ports on your Vizio TV. The process to do this is the same as factory resetting your Vizio TV.

Keep in mind that factory resetting your Vizio TV will remove all saved user data and installed applications and reset them to the factory defaults.

Like any software application, the files associated with your TV’s firmware could potentially become damaged or corrupted. When this happens your Vizio TV could experience issues properly utilizing the HDMI ports.

This can also be caused by any third-party applications that you may have managed to install on your Vizio TV. Third-party applications can introduce malicious software onto your system that will need to be cleared before your Vizio can resume normal performance.

To perform a factory reset on your Vizio TV, you will first need to press the Menu button on your Vizio TV remote control. You will then need to enter into the System menu. There, you will find the Reset & Admin menu.

In the Reset & Admin menu, you will find the option to Reset TV to Factory Defaults. Select this option and enter the code 0000 when prompted unless you have set a code otherwise.

Confirm the reset and your Vizio TV will power off and begin the reset process. Once your Vizio TV has completed the factory reset, it will power back on you and will have to redo the initial setup process.

Fix 3 – Update Your Vizio TV

The most common cause of issues and general functionality errors is out-of-date software on your Vizio TV. Your TV relies on the most recent version of its software to function properly. These updates contain bug fixes and many quality-of-life optimizations for your device.

If you find that you are experiencing frequent issues with your Vizio TV’s HDMI ports, you could need an update. Your TV will automatically notify you of any updates available when it is connected to a valid internet connection.

The user will have to manually download the update and install it for it to be applied. This is a key step of the update process that many look over, so keep this in mind.

4. TVs Blacklight Broken So It Appears As If There’s No Picture When There Is

If the backlight of your Vizio TV is broken, the display will be black due to the lack of light necessary to properly illuminate the display. This is a rather serious issue that is generally caused by damage or faulty internal components.

Older model Vizio TVs are more likely to experience backlight issues. To determine if you are experiencing backlight issues, you should take a flashlight and shine it on the screen while your Vizio TV is turned on.

If you can see your media displayed on the screen with the aid of the flashlight, then your backlight is broken and it will need to be repaired or replaced before you will be able to use your Vizio TV’s display properly.

There are a few fixes that you can consider if you are having backlight issues.

Fix 1 – Replace The Backlight In Your Vizio TV

The process to replace the backlight in your Vizio TV is fairly simple, but you should exercise caution during the process, as it requires you to partially disassemble your TV and remove and replace components.

This could lead to an electric shock that could potentially cause you harm if you are not careful. That being said, if you follow the instructions carefully you should be able to complete the replacement with no issues.

To begin the process, you will first need to make sure that your Vizio TV is unplugged. This is extremely important as failing to do so could result in an electric shock. Next, you will need to unscrew the back of your Vizio TV.

Be sure to keep up with the screws and set them aside somewhere safe so you do not lose them. Once you have unscrewed the back of your Vizio TV, remove the back and set it aside.

Some models of Vizio TVs have an additional metal casing that will need to be unscrewed and removed to reveal the internal components of your device. Once you have access to the internals of your Vizio TV, you will need to rotate your Vizio TV and remove the LED panel.

Once the LED panel has been removed you should then remove the bezel that keeps the backlight diffuser in place to be able to access the backlight of your Vizio TV. You can then check for and remove any faulty LEDs that are causing your backlight issues.

When replacing the LEDs in your Vizio TV, you must use compatible LEDs. Not all LEDs have the same wattage values as the ones intended for your Vizio TV. Using an incompatible LED type could cause further damage to your Vizio TV and even worse, potentially cause a fire risk.

After you have successfully replaced the faulty LEDs and reassembled your Vizio TV, your backlight will illuminate your display like normal.

5. Your TV Screen Is Muted

Most models of Vizio TVs come with a Mute Screen feature, that will cut off the display till the Mute Screen feature is disabled by the user. This is typically operated by a button on your remote control.

If you have accidentally muted your screen, you will not receive any display until you manually disable the feature. This feature is intended for users who use their Vizio TV to stream audio-focused media that does not call for use of the display.

Fix 1 – Unmute The Display On Your Vizio TV

To unmute the display on your Vizio TV, you should press and hold down the Mute button on your remote control for at least ten seconds. This will end any current muting of the screen that you might have enabled.

6. Power Supply Issue

If your Vizio TV is not receiving the proper power, it could cause your TV to not power on correctly, leading to a persistent black screen. Many different issues could apply to problems but they are primarily caused by faulty outlets.

Fix 1 – Try A Different Wall Outlet

You should attempt to plug your Vizio TV into a different wall outlet if you are experiencing power supply issues. This will help you better determine whether you are experiencing a power supply issue or a display issue.

If you can use your Vizio TV’s display as intended when using an alternative power outlet, then you were likely plugged into a faulty outlet before. You should call a licensed electrician to fix any faulty outlet issues that you are having and also avoid using that outlet till the problem is resolved.

7. Motherboard Issue

Motherboard issues can cause serious problems for your Vizio TV. These include display problems, no sound, HDMI ports not functioning properly, and problems using the built-in Wi-Fi.

Fix 1 – Unplug Motherboard and Plug Back In

To unplug the motherboard and reattach it, you will first need to unscrew the back of your Vizio TV till you reach the internals of your device. From there you will need to remove the motherboard, which is the green plate containing all of the electronic components of your Vizio TV.

This will involve unscrewing several screws. You should handle your motherboard extremely carefully as it is easily damaged. Once you have unscrewed the motherboard and removed it from the grooves in your Vizio TV, replace it to re-establish a connection.

This will encourage the resolution of any potential connection errors that your motherboard was experiencing.

Fix 2 – Replace Motherboard

If your motherboard has been damaged, you will need to replace it. You can find replacement motherboards for your Vizio TV online. Keep in mind that in some situations it may be more viable to replace your Vizio TV if you have an older model.

What To Do If You Still Can’t Fix Vizio Black Screen Issues

If you are still experiencing black screen issues after attempting all of the troubleshooting methods listed above, there are a few other options that you can consider that will help to solve a large range of problems that you may experience with your Vizio TV.

1. Replace TV

If you have an older model Vizio TV or one that has become damaged and is no longer in warranty and is beyond repair, then you should consider replacing your Vizio TV with a newer model (view on Amazon).

Newer model Vizio TVs come packed with features and user optimizations that you will be able to notice immediately upon upgrading. Owners of newer model Vizio TVs will generally want to attempt to repair before replacing their whole device.

2. Clear Your Data Cache

Your Vizio TV data cache stores valuable user information that is used to help ensure faster startup. Most software applications that utilize user settings have some form of a data cache in place.

As the amount of data in this cache increases, so does the likelihood that one of the files contained there could potentially become damaged or corrupted. When this happens it could cause issues that extend to other parts of your Vizio TV.

Damaged data cache files could potentially be the cause of your Vizio TV display issues. To remedy this, you should simply clear the cache data. To do this, you must first enter the Settings menu from the home page of your Vizio TV.

In the Settings menu, enter the Apps menu. From there you will be able to enter the System Apps menu, where you will find a list of all of the stored cache data and the apps related to them. Select the ones you would like to clear and click Clear Cache.

Once you have done this, you will have successfully cleared the cache on your Vizio TV. This will remove any damaged files that could potentially be causing your issue. The cache data folders will immediately begin to compile new data, so it is wise to periodically clear the cache if you notice them getting too full.

3. Consult The Internet For More Help

Detailed guides like the one you are currently reading can be a valuable resource when attempting to troubleshoot any issues you might experience with your Vizio smart TV, including display issues. This guide has provided you with many common causes and solutions for these types of problems so you can get your Vizio smart TV working as it should.

Vizio has dedicated forums where users can go to discuss issues that they are experiencing and get help from an active community of other Vizio smart TV owners. The forums are another great asset that you should consider taking advantage of when trying to troubleshoot issues with your TV.

4. Contact Vizio

If you experiencing persistent issues with your Vizio TV display, then you should consider contacting Vizio and having them further investigate your issue.

You can get in touch with Vizio on their website or by phone. You will need to provide an extremely detailed account of your issue so that Vizio Support can walk you through any potential troubleshooting methods that you might have missed.

They will then get back to you with detailed instructions on how to solve your problem. It can be frustrating to deal with customer support over the phone, but rest assured that Vizio Support will do everything they can to get your device up and running again.

Keep in mind that this should be considered as a last resort after trying all of the troubleshooting methods listed in this guide. This is because Vizio technical support is likely to suggest to you many of the troubleshooting methods already listed here. This can save you time when trying to get to the root of your issue.

How To Prevent Black Screen Issues On Vizio TVs

The next part of this guide will focus on some preventative measures that can help you avoid black screen issues while using your Vizio TV.

1. Keep Your Vizio TV Updated

As previously mentioned, staying on top of updates is important to keep Vizio TV working properly. If you find that you have fallen behind on updates, you can expect to experience problems, including display issues.

You should periodically check for updates and install them when available. This will ensure that your Vizio TV is always operating on the most recent firmware version with all of the bug fixes included and in effect on your device.

2. Store Your HDMI Cables Properly

Improper storage of your HDMI cables can cause issues when trying to use them with your Vizio TV. If your HDMI cable is damaged, it will not be able properly to transmit the display data to your Vizio TV. If you do not store your charging cable properly, you risk damaging it, leading to further problems with your display.

3. Keep Your HDMI Ports Clean

If you have accumulated dust in your Vizio TV’s HDMI port, or any considerable build-up of gunk, then you could experience connectivity issues when trying to use it with your TV. Consider investing in some air-duster to easily clear out the charging port of any unwanted residue.

4. Handle Your Vizio TV With Care

Drops or contact with liquid can cause your Vizio TV’s display to not function correctly. Depending on the severity of the drop or spill, you could wind up having to repair or completely replace your Vizio TV.

Practice safe handling techniques if you have to move your Vizio TV for any reason and proper placement to avoid potentially serious issues. Avoid excessive movement and placing liquid in the vicinity of your Vizio TV.

Final Thoughts

This guide has provided you with all of the information that you need to accurately identify and resolve your Vizio TV display issues. As this guide indicates, there are several different reasons that your Vizio TV could be experiencing display issues.

Display issues are extremely frustrating and can completely hinder your ability to properly use your Vizio TV. Because of this, it is critical that you resolve these issues as soon as possible.

Use the information provided for you here to determine the exact reason and apply the appropriate troubleshooting method to resolve your issue. It is important to always ensure that you are able to use your Vizio TV as intended. This guide can help ensure that.

You can also reference the preventative measures detailed in this guide to ensure that you do not experience any black screen issues in the future.

Briley is a freelance writer and has been writing for over 10 years. The former journalist now content writer currently writes for Techzillo and focuses on consumer tech in general. His main interests include video games and consumer technology. He also writes for websites such as Lifewire, and Digital Trends. Read our Editorial Guidlines and Fact Checking process.

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