You’ve just triggered the VIDEO_TDR_FAILURE blue screen of death due to a faulty graphics card on your Windows PC.

This error message says ‘Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you’. This message can be annoying but luckily for you, I’m going to show you how to remove this blue screen, so you can start to use your PC normally again.

Let’s get started…

What is Video_tdr_failure Atikmpag Sys?

Video_tdr_failure is the component on your Windows PC that’s there to stop any blue screen of deaths by resetting’s the graphics driver when there’s a problem.

When there’s a failure, it means that the TDR component that’s meant to help the PC has failed, resulting in the BSOD.

Update the Driver Card

The first thing you need to do in this situation is to update the display drivers.

If faulty drivers are causing this, it means that your Windows PC failed to reset from a timeout resulting in the blue screen of death.

To update the driver card:

  1. Search for Windows + R to open Run
  2. Type in devmgmt.msc
  3. Look for display adapters
  4. Right click on your display adapter

update display drivers to remove BSOD

  1. Click on Update driver
  2. Click search automatically for updated driver software
  3. Windows will now search your driver and the internet for an update
  4. Install any updates

After doing this, you should be able to get rid of the error message.

If this didn’t work, go to the next step.

Re-install the Drivers in Safe Mode

The next thing you need to do is to re-install the drivers.

When you re-install the drivers, this can get rid of any issues within the display adapters that are causing the error message to appear.

To re-install the adapters:

  1. Click on the Windows + R key to open Run
  2. Search for devmgmt.msc
  3. Right click on your display adapter

Uninstall display drivers

  1. Click Uninstall
  2. Reboot your PC and you need to install the driver again

After doing this, you should no longer see the error anymore.

If you’re still seeing the error in the BSOD, you’ll need to go to the next step.


The next thing you’ll need to do is to replace the atikmpag.sys file.

This is going to get rid of the error that you’re seeing in the BSOD.

To replace this:

  1. Hold the Windows key + R to open Run


  1. Type C:\windows\system32
  2. Find sys and rename it to atikmpag.sys.old
  3. Go to ATI directory in C:\ATI and look for either sys_ or atikmdag.sys_
  4. Copy this file and paste it onto your desktop
  5. Next, click the windows key + R


  1. Search for cmd.exe

chdir desktop

  1. Type, chdir desktop and click enter to run it


  1. Next, type expand.exe atikmdag.sy_ atikmdag.sys and click enter
  2. After running this, copy the sys file from your desktop and paste it to C:\Windows\System32\Drivers
  3. Restart your PC

You should no longer see the error after following this step.