Why is Venmo Payment Not Showing Up in Bank Account
1. You Haven’t Transferred Money to Your Bank Account
If your Venmo payment isn’t showing up in your bank account, the first thing you should do is go into your Venmo account and see your payment status.
Your payment might not be in your bank account because you haven’t transferred it.
Many payment sites like Venmo or PayPal work because when you send a payment, the money is withdrawn from your bank account to the payment service you’re using.
This payment service then shows the payment balance in the account of the person you’re sending the money to. But the funds aren’t automatically deposited into the receiver’s bank. A transaction has to be initiated by the account holder.
Fix – Move Funds Stored in Venmo Wallet to Bank Account
Provided your situation is the one described above and you simply need to transfer your funds to your bank account, go through the guide below on how to do that so you can get your Venmo money to your bank.
You’ll first want to make sure that your bank account is connected to your Venmo account. Usually, you’re prompted to do this when you make an account, but if it isn’t connected for some reason, now’s the time to do that.
You’ll need to know your bank’s name, routing number, and account number to set everything up.
Once your bank is linked, transfer your funds into your account is the next time. After opening your Venmo app, you’ll navigate to your Me tab, then select Add or Transfer.
From there, you’ll enter the amount you want to transfer to your bank (whether it be the full balance in your Venmo account or less), select which transfer method you prefer, then hit Transfer.
If you choose the instant option, the money will appear in your bank account shortly. But if you choose the standard, it’ll take 1-3 business days before the balance appears in your bank account.
2. Your Account is Set To Opt For Standard Deposits
Above, it was mentioned that Venmo offers two transfer options. In general, most people are likely to select Standard Deposit; this is because Standard is fee-free.
It takes longer for your money to appear in your bank account, but this won’t be an issue for most people. However, if you’re in a rush to see your money in your bank account immediately, you might want to go the Instant Deposit route, which charges a small processing fee.
Chances are, if you thought you selected Instant Deposit but haven’t seen the money reflected in your bank account after a few hours, it means you chose Standard.
At this point, you’ve put in the processing request, and there isn’t anything to do except to wait for your money to appear in your account.
Fix – Opt For Instant Deposits
Unfortunately, there isn’t a way to set your account to automatically default all payments to either Instant or Standard. There also isn’t a way to change your deposit method once you’ve submitted a request.
However, you can be prepared for future transfers. If you don’t mind your money appearing in your bank account after 1-3 days, go the Standard route to spare yourself Venmo’s processing fees.
If you’re in a rush to see your balance reflected in your account, however, select their Instant option.
It’s named Instant exactly, and the description tells you that you’ll see your money in your bank account within minutes and what fee will be extracted from your balance for instant processing.
So long as you select Instant Deposits, you’ll never have to wait to see your money in your bank account.
3. Unsupported Debit Cards
Another issue that could stop your payment from processing and reflecting in your account could be that you’ve connected a card to your Venmo account that Venmo doesn’t support.
Usually, Venmo should alert you to this, but if you want to make sure you didn’t miss a notification at some point, you should go into your account and look at the cards you’ve connected to your account.
Venmo accepts most major cards, so if you’re having trouble with yours, you might connect your bank account directly or choose a different card.
Fix – Use A Debit Card That Supports The Transaction Network That Venmo Uses For Deposits
Transaction Network refers to the banks and major cards supported on Venmo’s platform. Venmo, a trusted company for money transfers, is partnered with most of the major entities and likely some smaller ones.
However, you may always come across a situation where Venmo doesn’t support the your preferred card.
Unfortunately, there isn’t a way to make the card work through Venmo, but you still need a way to move money out of your account into your bank account.
The easiest solution here is to connect a debit card that Venmo does support. If you have another card, you can connect. To do this, you’d follow the same steps you followed when you connected your first card, selecting the option to add another card/bank.
Venmo should let you know immediately whether this card is supported or not, and provided it is. You can use that as your means of transferring your money.
4. The Biggest Bummer of Them All…Venmo is Down
Another reason your balance might not be showing up in your bank yet could be because Venmo servers are down. Fortunately, server issues tend to work themselves out with time, and your money should appear in your bank once things get back up and running.
Server issues tend to be noticed quickly. Depending on what the issue is, it may take a few hours for employees to resolve it, but just as people are quick to report when something isn’t working, they’re also quick to report once it’s back up and running. You’ll likely find out fairly quickly that things have been restored to normal.
Fix – Wait For Venmo Servers to Correct Themselves
Unfortunately, if Venmo’s servers are done, there isn’t anything you can do, and there isn’t anything Venmo can do for you. You can contact customer support, but chances are, they can’t access the servers either.
The only good news in this is that as with most major companies, downed servers tend to be extremely brief. Time is money, and these companies don’t want to keep their users in limbo. That leads to the potential of customers taking business elsewhere.
You can generally count on servers being up and running within a few hours. Since there isn’t anything, you can do in this situation, walk away for awhile and take care of something else.
You can check back frequently if you find yourself unable to put it from your mind for long, or you can come back at the end of the day or even the next morning, and hopefully, the servers will be up and running again and your transfer should have gone through!
5. Venmo Flagged your Payment
There are a variety of uncommon circumstances that can trigger Venmo to flag a payment. The first would be your bank (outside Venmo) declining the transaction, but the other reason for a payment to be flagged would be if it tripped one of Venmo’s security flags.
The company doesn’t share exactly what these security flags are, but if a transaction seems incredibly unusual, like it may have been sent to the wrong person or suspicious, one of Venmo’s automatic security flags may be raised.
Don’t jump straight to worrying if a payment is flagged by Venmo. It doesn’t necessarily mean that anything is wrong with the payment—just that you’ll need to contact Venmo to get things sorted out.
Fix – Contact Venmo
If Venmo freezes your account due to a single failed payment, they’ll ask that you follow the prompts in your app to get your account back. Alternatively, you can log into your account on venmo.com/recover and follow the instructions there to unfreeze your account.
However, if your account was frozen for any other reason, Venmo policy states that they’ll have to exchange emails with you to get your account unfrozen. The first step to take in this case is to follow their contact form.
You’ll provide the company with all the details they ask for, and an employee should be in contact with you via email relatively quickly to help you get things sorted out with your account.
Until your account is unfrozen and everything cleared up with Venmo, no payments will be processed. It may seem annoying and like a lot of trouble, but these are Venmo’s attempts to keep you and your account safe.
6. Is it Possible You’ve Got A Bug?
While we’d love to tell you that there’s always a confirmed, logical reason for any errors that occur on the apps we use, the hard truth is that this simply isn’t the case. Sometimes it’s just a bug, and there’s nothing wrong with your phone, settings, or really anything else.
Unfortunately, you can’t really anticipate what will cause a bug. It could be a particular version of Venmo doesn’t like your device or something else altogether, and it’s impossible to tell whether the usual methods of resolving the issue will be a permanent fix for you.
In the case of a persistent bug, you may have to use one of the more unconventional solutions. Below are a few things you can do to rule out a bug being your problem.
Fix 1 – Log Out and Log In
Before you jump to uninstalling your app or looking for updates, consider simply logging out and then signing back into your account first.
Your Venmo app might not be registering that you’re still logged in even though it shows that you are. The simple fix to get things back up and running properly if this is the case is simply to log out and then log in again. Here’s how to do that:
These instructions are the same regardless of whether you’re using an iPhone or Android. First, open your Venmo app, then tap on your profile image or initials.
This will take you to your “Me” tab. From there, tap the gear icon to select your Settings menu.
From this menu, you’ll scroll down to the bottom until you see Sign out of Venmo. Once you’re signed out, the app should prompt you to log in again.
Once you’re signed into your account in the app once more, everything should start working properly again!
Fix 2 – Clear The Cache
This solution only works if you’re using Venmo in your internet browser (most likely on your computer). The bug could be caused because you need to clear your internet browser cache.
Most browsers use Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac) to open the menu where you’ll be able to clear your cache. If a full cache was causing your issues, you should find that everything has been resolved once you do this!
Fix 3 – Update the App
If your phone isn’t set to automatically update your updates and you haven’t checked to see if anything needs updating for a while, your payment might not be going through because your app needs updating.
If you’re using an iPhone, navigate to the App Store, then click on your profile picture in the top right. This will pull up your account, including a list of apps you’ve downloaded, which apps have been updated recently (if any), and which apps are in need of updates (again, if any).
If you see your Venmo app needs to be updated, simply click the Update button to download and install the newest version.
Android users go through a similar process to update apps. You’ll navigate to the Google Play Store, click on the profile icon in the top right, and select Manage Apps and Device.
You should see a list of apps now. Any app that needs an update will be labeled Update Available. If your Venmo app is one of those apps, simply select Update to install the latest version of the app.
Fix 4 – Reinstall Venmo
If updating the app didn’t work for you, you might consider uninstalling and reinstalling it.
To uninstall the app on iPhones, you’ll press and hold your finger on the app until you either see the app shaking and can press an x icon in the corner of it or until a menu appears with the option Delete App. Both of these methods will uninstall the app from your phone.
On Android, you’ll navigate to the Google Play Store app, select the profile icon, then select Manage Apps & Devices > Manage > Venmo > Uninstall.
Once the app has been uninstalled, simply return to the App Store / Google Play Store, search for the Venmo app, and download it again. When you log into your account, you should be able to use your phone as a remote once more.
Fix 5 – Contact Venmo
When all else fails, contact the experts. No one likes to do it if they can avoid it, but sometimes you just aren’t left with any other option. If nothing else seems to help your case, then contacting Venmo directly for support is probably your best bet for figuring out how to get your payment transferred to your bank account.
7. How’s Your Internet Connection?
Have you lost connection? The reason your payment may not be processing could be because you aren’t connected to the internet, and therefore, the request you’re attempting to make isn’t being processed.
Even if you can click a button in an app, without a connection to make that button initiate its task, you are essentially doing nothing.
There are two possible reasons for you to be experiencing a no-internet issue if you are in your home: an outage and your router needed to be restarted. Outages, like downed servers, have to be waited out unless you want to use cellular data to restore connection, but if you need to restart your router, keep reading below to find out how.
Fix – Fix Your Internet Connection
If you’re experiencing an internet outage, there isn’t much you can do. You just have to sit and wait for the outage to be fixed by your provider. You can use your phone to search the internet to check for certain if there’s an outage in your area.
However, if there is no outage and you’re without internet, you might just need to restart your router. Like any other device, a quick restart from time to time does routers well.
If you aren’t sure how to restart yours, you can always look to your manual for the answer or search online. That said, there’s an easier method that’ll work for any router.
Simply unplug your router from its power source. Once you do, wait ten to thirty seconds before plugging it back in. It should be noted you won’t gain internet connection again immediately. When routers are restarted, it can take several minutes for them to reboot completely.
However, once your router has finished rebooting, you should find that your internet connection has been restored. With your internet working properly once more, your Venmo app should as well.
8. Bank Servers Are Down
Though it isn’t likely to happen, bank servers can go down just like any other servers. If this does happen however, it’s likely your bank will notice well before you. You may receive some form of communication from them alerting you to the inconvenience and reassuring you they are working on it.
Another way you may realize the servers are down is by attempting to access your account.
If you attempt to log-in online, and you can’t seem to access your account, get stuck on a loading screen, or keep getting thrown to an error page, the bank’s servers may be experiencing a problem.
Likewise, if you attempt to log-in to your bank’s app, and the app is leaving you stuck on a loading screen or refusing to access your account, then your bank may be experiencing downed servers.
Fix – Wait For Bank Servers to Resolve
Unfortunately, there’s nothing anyone can do in the case of servers being down. Even if you were to contact your bank, the employee’s wouldn’t be able to access the servers either to view your account or help you out.
You can reach out to inquire about whether the servers are down so that you know for sure whether this is your problem, but otherwise, you’ll have to wait.
The outage shouldn’t last more than a few hours at most. Turn your attention to something else while you’re waiting. Come back later in the day or even the next morning. Once the servers are back up and running, everything should be restored to working perfectly.