Uber Notification Won’t Go Away? Try These 10 Fixes

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Uber Notification Won't Go Away

If you find yourself in the scenario that one of your Uber notifications simply will not go away, there are some troubleshooting steps that you can take in order to get rid of this pesky notification and get back to using your device and the Uber app without having to worry about that notification. Please note that these are similar yet

Why Won’t Uber Notification Go Away

First Off All, Turn Off Notifications on Device

The first and foremost step that you would want to take is to try and turn off the notifications on your device. Settings change all the time on devices; sometimes, these changes can happen without the user even realizing it.

If you notice that some of your app notifications have not been going away, it might be time to dig deeper into your app and phone settings to resolve this issue.

Luckily enough, changing the notification settings on your phone is a process that shouldn’t take too long and will be simple to complete. Follow the next steps in order to go ahead and turn off the notifications on your device.

For IOS devices:

1. Close the Uber app if you still have it open.

2. Once the app is closed, you will want to locate the Settings menu on your device. The Settings menu can usually be found on your phone’s main page.

3. At the Settings, you will want to scroll down until you have located the option that you will be titled Apps.

4. In this Apps section within your phone’s Settings menu, you will want to find the Uber app. This will allow you to disable and enable any kind of notifications that are coming from the app.

5. Go ahead and disable the notifications for the Uber app.

6. Close the settings menu on your device and go ahead and try to open the Uber app on your device, and check if the notification that would not go away has now been removed.

For Android devices:

1. Close the Uber app if you still have it open.

2. Once the app is closed, you will want to locate the Settings menu on your device. The Settings menu can usually be found on your phone’s main page and does not change depending on the kind of device you are using.

3. At the Settings, you will want to scroll down until you have located the option that you will be titled Apps.

4. You will want to find the Uber app in this Apps section within your phone’s Settings menu. This will allow you to disable and enable any kind of notifications that are coming from the app.

5. Go ahead and disable the notifications for the Uber app.

6. Close the settings menu on your device and go ahead and try to open the Uber app on your device, and check if the notification that would not go away has now been removed.

1. There’s A Bug

Something that has become very common, especially in the tech world, is understanding that technology of all sorts will at some point experience some sort of bug in the software that it uses and will cause some of the features to stop working properly or to stop working completely.

Knowing that there could be a bug in the app or website you are using is a potential solution to your issue, as an app can cause all kinds of disruptions in the way that you are using the app and the way that it performs any kind of task.

Because of this, you will want to try a few troubleshooting methods that will help you get rid of any kind of bug that the software may be dealing with and might be causing a glitch in the system.

The next steps will walk you through your Uber app’s options when dealing with a bug.

Fix – Update App

The first thing you will want to try to do when it comes to any kind of bug or software glitch is to try to update the app that you believe is experiencing the bug a software glitch.

When you go ahead and update any kind of app, you will be making sure that the app has the most recent software installed into its system.

Many times, new releases of software for the app contain fixes to bugs that might be causing the issues that you are dealing with, such as glitchy notifications that won’t go away.

Updating the app is simple and should not take more than a few minutes to install so long as you have a stable internet connection hooked up to your device. Follow the next steps in order to proceed with updating the app.

1. Go ahead and close the Uber app if you previously used it.

2. Once the app is fully closed, you will want to move forward with opening your phone’s app store.

3. The App Store on your phone is typically found on your phone’s home screen.

4. After you have located the app store for your phone, you will want to use the search function in the app store in order to look up the Uber app.

5. This search will take you to the Uber app page in the App Store.

6. Here you will be able to see if there is an update available or not for the app.

7. On the left-hand side of the page, you will be able to see two options depending on what is available for the app at the time.

8. If an update is available, you will be able to see the option to Update the app. If this is here, go ahead and click on this option. Once you have confirmed this, the app will go ahead and automatically update on its own and will let you know when it has updated.

9. If you only see the option to Open the app, then this means that there is no recent update to the app available in the App Store. This means that the app version that you currently have downloaded on your phone is the most updated version.

Fix 2 – Restart App

If you tried to update the Uber app in order to see if the update would get rid of the bug but noticed that you were already using the most up-to-date software for the app, you should also try and restart the app in order to make sure that it restarts its software completely and allows for any background fixes to be applied to the app and the features that it provides.

Restarting the app is just as simple as trying to update the software on your app; all you will need to do is follow the next troubleshooting steps to walk through the process.

1. Close the Uber app.

2. After you have closed the app, you will want to swipe up from the bottom of your device screen.

3. You will do this until you notice that any opened apps will all show up in chronological order as to when they were last opened.

4. Because Uber was the most recently opened app, it should be the first to show in this list of windows. If you do not see the Uber app page right away, scroll through the windows until you find it.

5. Once you see and have found the Uber app window on this list, you will want to swipe up in order to eliminate the window from the screen.

6. Following the step above will go ahead and restart the Uber app.

7. After doing this, go ahead and open up the Uber app again.

8. Check your notifications to see if you have removed any previous notifications. If you have, there was a bug that kept you from removing these pesky notifications from your phone.

Fix 3 – Log Out, Then Log In

Sometimes simply restarting the app or restarting your device is not enough for the app to reboot and start from scratch again. In order to move past this, sometimes, you will need to completely log out of the application and then make sure to log back in.

As always, this process should not take more than a few minutes to get done. Follow the steps below to log out and back into the Uber app successfully.

1. Open up your Uber app.

2. Go to your Account and find the Settings menu within your profile.

3. Scroll down until you find the option to log out of your profile on that device.

4. Confirm that you want to log out of the account on the Uber app.

5. You will be taken to the app’s main page without you being logged in.

6. Using the same login information that you have previously used, type in your Uber app username and password and log back into the app.

Once you are logged in, go ahead and check your notifications to check if they have been updated now, and remove the old notifications now that you went ahead and logged out and logged back into the Uber app.

Fix 4 – Clear Cache

Another fix that helps get rid of any bugs or software glitches that an app might be facing is to simply go ahead and clear the app of any cache that it may have that is storing the bugs in the app’s operating system. Follow the next steps to clear the app’s cache.

1. Head over to your phone’s Settings app.

2. Once you are on your phone’s settings menu, scroll down the menu and look for the option that says Apps.

3. After you have found the apps option on your settings menu, find the Uber app option in the menu.

4. Under the app’s page, you will see an option to clear the app’s cache.

5. Go ahead and clear the cache for the app.

6. After you have cleared the cache for the app, try opening the app again.

7. Open up the app and see if your notifications have been refreshed and if you have removed any old notifications that have not gone away.

Fix 5 – Reinstall App

If you have already tried updating the Uber app and realized that you already had the most up-to-date version of the app’s software, you can take another troubleshooting step to see if the bug can be removed from the app.

This is to go ahead and try uninstalling and then reinstalling the app to ensure that you have all the latest updates in case there were any miscommunications with your phone’s app store. Go ahead and follow the next steps in order to follow this process.

1. Go ahead and start off by closing the app.

2. Once the app is closed, you will want to hold down on the app icon for a few seconds until the icon starts to shake.

3. After the icon starts shaking, you will be able to see that there is an X on the upper right-hand corner of the icon.

4. Once the X appears, you will want to go ahead and click on the X. Clicking on this X will prompt you to confirm if you want to delete the app from your device.

5. Go ahead and confirm that you wish to delete the app from your device. Confirming this will start the process of uninstalling the app from your phone.

6. Once the app icon has disappeared from your screen, the app has been uninstalled. Now you will want to begin with the process of reinstalling the app once again.

7. In order to reinstall the app, you will need to head over to your App Store on your phone. This is usually found on the main menu of your device.

8. After you have located the App Store on your phone, head over to the search bar in the App Store and search for Uber.

9. This will bring up the results for the app. The first result is usually the one that will be mostly related to the app. Click on this result.

Because the app has been uninstalled, you will now have the option to Install the app. Click on Install and follow the next prompted steps in order to finish the process of reinstalling the app once again on your device.

Fix 6 – Log Into Another Account

Another way to check if the issue you are having with the Uber app and its notifications is an issue that all users are having or simply one that is happening to you is to go ahead and try to log into another account.

Many people have multiple accounts on apps. If you don’t, it is easy to create a new account or access someone else’s to verify if everyone else is also experiencing these issues.

1. Open up your Uber app.

2. Go to your Account and find the Settings menu within your profile.

3. Scroll down until you find the option to log out of your profile on that device.

4. Confirm that you want to log out of the account on the Uber app.

5. You will be taken to the app’s main page without you being logged in.

6. Now that you have been logged out try logging into the app using different login credentials, whether you own or someone else’s.

7. Once you have successfully logged into the Uber app, check if the notifications are still not going away or if they have indeed gone away now that you have logged into a different account.

Fix 7 – Contact Uber

If, after trying all of the previously mentioned troubleshooting options that were provided, you still have not been able to resolve the issues you were having with not being able to get rid of a notification on the Uber app, then it might be time to go ahead and try to contact the Uber support team in order to get their input as to what might be the reason you are having these issues.

The Uber support team is easy to get ahold of, and a simple search for the right contact information will lead you to be able to get ahold of someone who will be able to help you.

Whether through a virtual chat, a phone call, or email, find the right contact option for you to try and contact the Uber support team to get support with your issue.

2. Server is Down

At times, one of the reasons why an app or its features, in this case, the Uber app, are not working is due to a potential server being down.

When a server is down, this can cause many apps not to work properly and is an issue that is fairly common.

Despite how common a server being down can be, there is very little a user can do when a server is down since this is an issue that is out of their control, but there is something that you can do in order to verify if this might be the reason behind your issue with your notifications.

Fix – Check If Uber Server is Down

The only thing a user can do if they suspect that the server for their app, in this case, the Uber server, is down is simply to verify if the server is indeed down and is causing disruptions to the features being used on the app.

To verify if the Uber server is down, you will simply want to either make an internet search or try to search “Uber server down”. This will most likely take you to websites that keep users updated on server statuses.

If you want to make sure you are using a reliable source, go to the official Uber website, and here you will be able to find out whether the Uber server is down or not.

Lastly, you can always ask another user that has the Uber app to confirm if the server is down for them.

3. Device Issue

Certain issues can be caused by an outside source not coming from the Uber app directly, and you might also want to troubleshoot whether it is your device that is causing any issues.

The next troubleshooting steps will walk you through restarting your device to eliminate the notification issue potentially.

Fix – Restart Device

Follow the next steps in order to proceed with restarting your device. Keep in mind that restarting your device does not erase any saved settings or configurations.

1. Close the Uber app or the last app that you were on.

2. Once you find yourself on the menu, tap and hold on both the power button and any of the volume buttons on the side of your device.

3. Make sure to press and hold both of the buttons at the same time for a few seconds.

4. After pressing down for a few seconds, you will notice that your device’s screen will turn black.

5. Once the screen turns black, let go of the buttons. The restart process will begin.

6. After your device has restarted, you should have your device turn back on as it normally would.

7. Open up the Uber app and head over to your Notifications

8. Check if you have any updated notifications and if the old notifications have been removed.

Fix – Force Restart Device

If you want to take this one step further, you will want to try and force restart your device. This can be done even if you have not exited out of any apps and is usually done when a device is unresponsive. In order to go ahead and try to force restart your device, follow the next steps.

1. Locate the Home and volume buttons on your device.

2. Once you have found them, press down on the Home button and one of the Volume buttons until the logo on your phone screen appears.

3. Let go of the buttons once the logo appears.

4. After this, wait for the device to restart on its own.

5. Once the device has restarted, open up the Uber app and head over to your Notifications.

6. Check if you have any updated notifications and if the old notifications have been removed.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

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