TikTok Story Not Showing? Try These 7 Fixes

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Tiktok Story Not Showing

There are some users who are reporting issues utilizing the new TikTok story feature. This is to be expected as the Story feature is still relatively new, so some functionality errors are possible.

If you are having problems viewing TikTok stories, this guide will walk you through many of the common causes and troubleshooting methods for these types of problems.

It can be frustrating to not be able to use a feature of an application as intended. Use this guide to help you get your TikTok application working properly.

Why Can’t I See Stories On TikTok?

There are several different reasons that you could be experiencing issues viewing Stories on TikTok. Being able to properly identify the issue that you are experiencing is important for choosing to proper troubleshooting method.

Using the list of common causes for this issue, you can better identify your issue so that you can choose the right solution to your problem from the list later in this guide.

1. The Stories Feature Has Not Been Released To You Yet

Since the Stories feature has only recently been rolled out to users of TikTok in an update, it might not have been made available for download in your region yet. Updates that add additional features are often released in waves across the different regions of the world.

The release schedule for updates can be found on TikTok’s website or social media accounts. If you find that you are in an area where the update containing the new Stories feature has not yet been released, you will be unable to view stories until it becomes available in your area.

This can be frustrating but if you are patient, eventually the update will release in your region and you will be able to view and post stories on TikTok. Keep an eye out for any information regarding update releases in your area.

2. TikTok Server Is Down

One main reason you could be experiencing issues viewing TikTok stories is that the TikTok servers are currently down. If the servers are down, you will likely experience many issues with connectivity and functionality while using TikTok.

Servers are what enable users to connect and communicate effectively through any type of social media application. Server outages are rare, however, and typically only happened during times of scheduled maintenance.

That being said, server overloads are possible and will cause you to not be able to access certain network features like viewing Stories. You can check the status of the TikTok servers on the website of their social media accounts.

Server outages are a widespread issue that affects many users of the TikTok application at once. You will have to wait for the server issues to be resolved before you will be able to successfully view TikTok Stories.

3. You Have A Weak Internet Connection

Probably the most common reason for issues with network features on TikTok like not being able to view stories, is a weak or non-existent internet connection. Like any online application, TikTok depends on a stable internet connection to successfully connect and communicate to the online features of the application.

If you attempt to use TikTok without an internet connection, you will likely not be able to see any stories that are potentially viewable due to a lack of connection. You will need to resolve your internet issues before attempting to view TikTok Stories.

You should always make sure that you have a stable internet connection before attempting to use TikTok to ensure that you are able to access all of the network features as intended.

4. You Have Watched All Available Stories

You might not be seeing any stories available to view on TikTok simply because you have viewed all of the stories currently posted by the people that you follow.

You will only be able to view as many stories as possible that have been posted by other users on the app. Once the time limit has been reached or a story has been viewed, it will be cleared from the story queue and you will be unable to view it again.

You will have to wait for more stories to be posted or search out other profiles that have their profile picture highlighted with a circle to find new stories to view. If a story has reached its viewable time limit, you will not be able to view that particular story again.

Why Can’t I See A Specific Person’s TikTok Story?

If you can view TikTok stories as intended but find that you are not able to see a specific person’s story, this could be caused by several different things.

The next part of this guide will break down in detail the different reasons you might not be able to see a specific person’s TikTok story.

1. The Stories Feature Has Not Been Released To You Yet

Since the Stories feature has only recently been rolled out to users of TikTok in an update, it might not have been made available for download in your region yet. Updates that add additional features are often released in waves across the different regions of the world.

The release schedule for updates can be found on TikTok’s website or social media accounts.

If you find that you are in an area where the update containing the new Stories feature has not yet been released, you will be unable to view stories until it becomes available in your area.

This can be frustrating but if you are patient, eventually the update will release in your region and you will be able to view and post stories on TikTok. Keep an eye out for any information regarding update releases in your area.

2. They Have Unfollowed You

If you are looking for the stories of someone who has recently unfollowed you, you will not be able to view those stories in your feed. The act of unfollowing someone will cause certain notifications and post interactions to be limited between two different users.

Once a user has unfollowed you, you will only be able to view their stories by navigating to their public profile manually and viewing it there. Since the user no longer follows you, you will not receive the same story feed interactions with that profile that you once did.

You will not be notified directly that a user has unfollowed you but you can check your follower’s list for the user whose story you are unable to view.

If you do not find the account in your follower’s list then you have been unfollowed and will have a hard time viewing their stories in your feed.

3. They Have Blocked You

You will not be able to view the TikTok stories of a user who has blocked you. When a user blocks you on TikTok, all interactions with that profile will be restricted to you. You will not be able to search for the user or see their activity on the TikTok app.

You can check if you are blocked by attempting to search for the user or navigate to their profile in some way. If you receive a “Profile Not Found” notification while trying to view the user’s page, this means that you have been blocked.

There is no way to circumvent a blocked account. You will have to wait for the user to unblock you or access their story through a different account before you will be able to interact with their profile in any way.

4. They Have Deleted Their Story

If someone’s story is still visible in your story feed but not viewable when you tap to watch it, this means that the story has likely been deleted by the poster. If you have not refreshed your TikTok story feed since the story has been deleted, it will still display as visible on your screen.

Since the post has been deleted, however, you will not be able to view the story due to the removal of the data from the TikTok servers. The only way to view a story that has been deleted is to message the person and ask them to post it again.

5. Their Story Has Expired After 24 Hours

As previously mentioned, TikTok stories have a time limit that they must be viewed within or they will disappear. This time limit is 24 hours. Once the 24 mark has been reached by a posted story it will be removed from your story queue and be unavailable for viewing.

You should always try to watch TikTok stories as soon as possible to ensure that you do not miss any that will expire soon. You can screenshot or screen record stories if you wish to save them for later viewing.

Unlike Snapchat, TikTok does not notify the user when you screenshot or screen record a posted story. This can help you bypass the story expiration limit and keep stories for viewing later on.

Why Can’t I See My TikTok Story?

There are some instances where your own TikTok story will be unavailable for viewing. Some of the most common causes of problems viewing your own TikTok story have been listed below.

It is important to be able to accurately identify your issue so that you can pick the appropriate troubleshooting method from the list later in this guide.

1. 24 Hours Is Up So Your Story Has Expired

If your story was posted over 24 hours ago, you will find that you are unable to view it. Once stories have reached the 24-hour time limit, they will be removed from users’ stories feeds, including yours.

As long as you have access to the original post, you can add it to a new story to have it become viewable to you and other users for another 24 hours.

2. TikTok Is Down So Your Story Is Not Uploading

One main reason you could be experiencing issues viewing TikTok stories is that the TikTok servers are currently down. If the servers are down, you will likely experience many issues with connectivity and functionality while using TikTok.

Servers are what enable users to connect and communicate effectively through any type of social media application. Server outages are rare, however, and typically only happened during times of scheduled maintenance.

That being said, server overloads are possible and will cause you to not be able to access certain network features like viewing and uploading Stories. You can check the status of the TikTok servers on the website of their social media accounts.

Server outages are a widespread issue that affects many users of the TikTok application at once. You will have to wait for the server issues to be resolved before you will be able to successfully upload TikTok Stories.

3. You Have A Weak Internet Connection

Probably the most common reason for issues with network features on TikTok like not being able to view or upload stories, is a weak or non-existent internet connection. Like any online application, TikTok depends on a stable internet connection to successfully connect and communicate to the online features of the application.

If you attempt to use TikTok without an internet connection, you will likely not be able to view or upload any stories due to a lack of connection. You will need to resolve your internet issues before attempting to view or upload TikTok Stories.

You should always make sure that you have a stable internet connection before attempting to use TikTok to ensure that you are able to access all of the network features as intended.

How To Fix TikTok Stories Not Showing

Now that you have the information available to you to accurately identify your issue, you can begin to consider some of the different troubleshooting methods available to you. The most common troubleshooting methods regarding TikTok stories not showing up have been listed below:

1. Update TikTok

Many issues with the TikTok application are caused by outdated application software. When software falls behind on updates you will likely begin to experience issues more frequently. These issues include not being able to view or upload stories correctly.

You should always update your application as soon as TikTok notifies you that one is available. Doing so will ensure that you are always caught up on bug fixes and app optimizations.

You should consider checking for an update when you are having issues with the TikTok app. You will need to manually download and install the update for it to take effect.

2. Wait For the Stories Feature To Be Released In Your Area

The story’s features are being rolled out at different times depending on the region of the world that you are in. If you find that you are in an area where the stories feature is not currently available, then the only thing you can do is wait for the feature to be released in your region.

The exact timeframe for release of the stories feature in your region will vary. Check the TikTok website or social media pages for more information regarding update release dates.

3. Wait For TikTok Servers To Resolve

If the TikTok servers are currently down, the only thing you will be able to do is wait for the issue to be resolved. TikTok server outages are rare and typically only happen during short periods of required maintenance.

That being said, server overloads and crashes are still possible. Keep an eye out on TikTok’s website or social pages for more information regarding any ongoing server outages or scheduled maintenance.

4. Fix Your Internet Connection

If your internet connection is not stable, you will likely experience issues trying to access the network features on TikTok like posting and viewing stories.

To fix internet issues, consider restarting your router or contacting your internet service provider for more information regarding your outage.

5. Restart the TikTok App

Most common issues can be solved by simply restarting the TikTok application. While the application is running it can sometimes encounter run-time errors or bugs and glitches that can temporarily cause errors in functionality.

When this happens, a restart can help encourage the resolution of these errors and restart the application running fresh. This is a good solution for many problems people encounter on the TikTok app, including not being able to view or upload stories.

6. Log In And Out

Logging in and out of the TikTok application can help encourage your story feed to update to reflect more accurate information. Like any application, the TikTok app can get hung up due to bugs and glitches. These could cause your story feed to not update correctly.

Logging in and out of your account will refresh your story feed and make any glitches resolve. This will reveal any hidden stories that were not visible due to some error the application had encountered.

7. Contact TikTok Support

If you are experiencing persistent issues with your TikTok application or ability to view or upload stories, you should consider contacting TikTok support so they can investigate your issue further.

You should only consider this once you have attempted all of the troubleshooting methods listed here, as Samsung support will likely suggest many of the methods on this list.

You can contact TikTok Support on their website or through the app. There you will find detailed instructions on how to report your issue. First, you will need to provide a detailed account of your problem which will then be investigated by someone at TikTok Technical Support.

TikTok Support will walk you through any troubleshooting methods that you might have missed and offer detailed suggestions on how to successfully solve your issue.

This method requires some patience, as dealing with customer service on the phone can be frustrating. Rest assured that TikTok Support will do all they can to get your application functioning properly.

Final Thoughts

The Stories feature is one of the newest and most popular to have been introduced to the TikTok application. TikTok stories are media posts that users must view within 24 hours before they disappear.

This sense of urgency adds a sense of excitement to the social media platform and has been embraced and implemented in several other popular social media apps.

This guide has broken down many of the common causes for the new TikTok story feature not functioning correctly for users. These errors include not being able to properly upload or view a story in the app.

Once you have properly identified your issue using the lists above, you can use the troubleshooting methods offered at the end of this guide to help you resolve any potential problems that you might be facing while attempting to use the new Stories feature.

It can be frustrating to not have access to a new feature in an application that you use regularly. Using the information provided in this guide, you can now solve most problems related to the new stories feature.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.

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