There Was An Issue With Your Payment Try Again Later Venmo

There Was An Issue With Your Payment Try Again Later Venmo

You are finally ordering that jacket that you have been eyeing, and you decide to pay through Venmo; so you enter the appropriate information, and you go to pay with your Venmo, then frustration and irritation strikes by Venmo telling you, “There was an issue with your payment, try again later.”.

This is not only frustrating, but it can also cost you whatever item you are paying for. This is the issue many Venmo users have been experiencing when attempting to complete payment.

This could stem from many different problems, such as an issue with your bank or even something as simple as servers going down.

Why Does It Say There Was An Issue With Your Payment Venmo

This prompted message by Venmo can be brought on by many different issues that may arise when handling payments with Venmo, it is possible that your bank card issuer is declining the transaction.

In this case, it is outside of Venmo’s reach of responsibility, therefore, cannot be solved by them. This scenario will require you to contact and work with your bank card issuer as they are the only ones that can help in the instance your bank card issuer declined the transaction.

It is also a possibility that your device might have a bug, which, if this is the case can quite problematic when trying to work with payments or apps in general, seeing as this can cause issues with many of your phone’s processes.

1. There’s An Issue With Your Bank

When you have a bank account linked to your Venmo in order to complete transfers, depositing, and or savings, these processes have to go through the Venmo app, then to your bank to be verified and transferred.

Being that these are steps, there are many different inconvenient issues that can arise such as; your bank having troubles verifying the transaction due to a possible glitch in the information given for said transaction.

This can be cleared by contacting your bank.

With these banking / cash transferring apps, you must remember that their information and data is kept on a server(s); therefore it is very possible for a problem or a glitch to occur in the server causing confusion or a mix up.

This can be shown when the bank account your have linked to your Venmo is having troubles with payments, as it is possible for the server to mix up the information then correct it, then after register as incorrect.

Fix – Remove the Bank Account You’ve Linked and Re-Add It

When having this problem with your bank and your Venmo, it can be wise to remove the bank account you have linked and then re-add it.

This essentially “refreshes” the connection of the two and can help reregister it as a legitimate transaction link. Now, if you are not familiar with how to remove a bank account on Venmo, follow these simple seven steps to do so:

Step 1. Open Venmo.

Step 2. Tap the menu option.

Step 3. Tap “Settings”.

Step 4. Tap “Payment Methods”.

Step 5. Tap the account.

Step 6. Tap “Remove”.

Step 7. Tap “Remove Bank”.

This will remove the bank account you have linked to your Venmo. Now, in order to add it back again, follow these easy steps:

Step 1. Go to the “Me” tab by tapping your picture or initials.

Step 2. Tap the Settings gear in the top right then “Payment Methods”.

Step 3. Tap “Add a bank or card…” and then select “Bank”.

Step 4. Select your preferred verification method.

This will re-add the bank account and can help essentially refresh the link between your bank and your Venmo account. This could and should resolve the issue.

Fix 2 – Contact Your Bank

With this issue believed to be derived from your bank, sometimes it can be best to contact your bank directly; in order to get some answers as to what exactly the problem is.

Seeing as your bank is in full control of your bank account and have a say in what you can or cannot link said account to, also they are the ones verifying and proceeding these transactions with your bank account.

With that said, it is on you to contact them. Sure, they will possibly send you emails; however, they will only contact you if there are security concerns with your account or if there is a change in the way they are doing things.

This issue should not be a security concern to your bank, so you have to be the one to contact them and sort out the problem by providing them with the problem you are experiencing and, of course, your account information. This should lead you down a helpful road ending at success.

2. Bank Servers Are Down

From time to time, servers can go down, which can be brought on by a number of reasons. A server outage or downtime is the time period wherein a server is shut down or fails to perform optimally. There are plenty of reasons for downtime, including hardware failure or exceeded bandwidth allowance.

Monitoring servers help to prevent outages that might turn out to have a catastrophic impact on businesses or even personal data.

Servers can go down fairly often as well. In fact, on average, websites are down for 3 hours per month due to problems experienced by web hosts. The number of sites that go down on a day, depends on whether the issue is with the website alone or the server.

If entire servers go down, then all the websites it hosts will be down too. You can see how this can present a problem when trying to manage payments on Venmo.

Fix – Wait For Bank Servers to Resolve

Unfortunately when a server(s) go down, the only thing you can do is wait it out until the server is resolved (fixed).

Also remember that when a server(s) goes down, it can also be for maintenance purposes, so it can prove fruitful to wait for this maintenance to be finished, seeing as it is absolutely necessary in order for the server to be resolved.

This can be frustrating, but you must wait it out, which can give you ample time to take the dog for a walk or maybe make up some tea.

Either way, the key here is to kill some time while you are waiting for the server to be resolved; also patience is key and patience pays off.

3. You Have Insufficient Funds in Your Bank Account

It is also possible that you may not have sufficient funds in your bank account in order to fulfill the payment. This can definitely be problematic, seeing as you need the appropriate amount in order to be able to transfer or successfully pay the payment.

Fix – Check

Now, this is a very useful website that can help you widdle down if the problem is with either Venmo being down or not. The “down” of course referring to the server(s).

Downdetector collects status reports from a series of sources, including Twitter and reports submitted on our websites and mobile apps.

Their system validates and analyzes these reports in real-time, allowing them to automatically detect outages and service disruptions in their very early stages. Allowing you the opportunity to know when or if Venmo is down and giving you time to react accordingly.

Fix – Make Sure You Have Enough Money

This fix can be easy, since most banks offer applications (apps) or a website that you can visit and check your account balance on.

This is exactly what you want to do in this situation, make sure you have enough money in your bank account in order to fulfill the payment.

This obviously critical to the process, being that if you do not have the sufficient funds or more than the amount; the payment will not go through, it will not even try.

So, be sure to check your bank account to make sure you have enough to cover the payment.

4. The Bummer of Them All….Venmo is Down

As discussed previously in this article, applications (apps) such a s Venmo utilize servers in order to store information and data that is vital to their users.

Now, these servers can indeed go down, and not only is it likely rather it is only a matter of time before they do. Servers usually go down for at least 3 hours per month. This can be due to bugs (errors), which could be the operating system or network card experiencing issues.

Bottom line is you cannot access said server, therefore you will not be able to utilize any of it’s processes or even let alone open the app.

Fix – Wait For Venmo Servers to Correct Itself

Unfortunately, when this issue occurs, being that Venmo’s servers have gone down, the best you can do to help is to wait for the servers to essentially be resolved, this is.. well an absolute bummer.

However, the servers will not stay down forever, typically a server’s downtime is only a couple minutes though, with that said, this is always subject to change as this situation could carry over into 30 Minutes.

This can really put a damper on the payment as Venmo will not be able to carryout the process in this state hence; the “Try again later.” message prompt.

Do not let this discourage you though as it will not be long until the servers are back up and ready to carryout the requested process. Also with this wait time period, you can use it to your advantage and prepare any pre-payment necessities.

5. Venmo Flagged your Payment

This situation is also very unfortunate for any Venmo user as it can become quite a delay. This is no more apparent then when Venmo flags your payment.

See, when you trigger one of Venmo’s automated security flags, your payment will be blocked.

It will not be available to follow through until someone at Venmo has reviewed it and emailed you, notifying you of their concern and confirmation.

Unfortunately, this can be triggered if you are sending money to someone you have never sent money to, as the automated security flag system could read this as you accidentally sending money to someone you did not mean to; so the system freezes the payment until it can be reviewed.

This is already a bummer, so it does not help knowing that this can take up two 48 hours.

Fix – Contact Venmo

Luckily, when this situation of having Venmo’s automated security system flag your payment, effectively rendering the payment frozen; until it can be reviewed.

You can contact Venmo by either going to their help center, which you can find in your user options menu.

This will take you to a page where you can try chatting with their support team to try to clear up the issue. You can also reach their help center by phone call: +1-855-812-4430 (8:00am-8:00pm CT, seven days a week).

The chat support is probably the fastest way to get help on Venmo, though you can also fill out their email option and get assistance that way. Any way you go about it, luckily, Venmo is always ready to help you with any issues that may arise.

6. Is it Possible You’ve Got A Bug?

It is very possible that you may have a bug in your device and we do not mean an insect bug crawled into your phone; that situation would be easier to fix.

However, there are ways to fix a technical bug, essentially a term for an error in the system or program. A bug is an unexpected problem with software or hardware. Typical problems are often the result of external interference with the program’s performance that the developer did not anticipate.

Minor bugs can cause small problems like frozen screens or unexplained error messages that do not significantly affect usage.

Major bugs may not only affect software and hardware but could also have unintended effects on connected devices or integrated software and may damage data files.

You can see how this can present an issue with your apps such as Venmo. Consider this when experiencing these payment problems.

Fix – Log Out and Log In

When encountering issues due from a bug it can be a simple fix such as, logging out and then logging back in; this can help the application (app) essentially refresh it’s process with your account and could rid you of the bug causing problems with your payment process. Also it is lucky that you can do this easily for Android or iPhone, just follow these three simple steps:

Step 1. Tap the three horizontal lines on the top right of your screen.

Step 2. Select “Settings”.

Step 3. Scroll to the bottom and tap “Sign Out” of Venmo.

This will log you out of your Venmo account, then from the page it will take you to, you can simply log back in, which should resolve the issue at hand.

Fix 2 – Clear The Cache

When dealing with issues like this with apps, a good way to combat it is to clear the app cache for said app, in this case being Venmo.

Seeing as the app cache gathers “memory” in order to improve the app’s performance, it is ironic that this memory can build up and cause

problems with the app, and not to mention it can retain that bug (error); therefore, next time you use the app, it is reintroduced.

Now, luckily you can clear this app cache, if you are on iPhone, you can do this by:

Step 1. Go to “Settings”.

Step 2. ”General” than to “Device”

Step 3. Storage. You might see a list of recommendations for optimizing your device’s storage, followed by a list of installed apps and the amount of storage each one uses.

Tap on an app’s name (Venmo) for more information about its storage. Here, you will find the “Clear Cache” option which you should select.

This will clear the app cache for the Venmo app on iPhone.

If you are on Android, you can follow these steps to clear the app cache:

Step 1. Go to your Android phone’s settings.

Step 2. Go to “Storage” and select the “Apps” category.

Step 3. Select the app you wish to clear the app cache of (Venmo).

Step 4. Select the “Clear Cache” option.

This will clear the app cache for the Venmo app on your Android device.

Fix 3 – Update the App

Updating your apps is always a good way to go when experiencing issues and even when you are not, as updates are critical to keeping up with important software and hardware upgrades.

Not only do these updates keep your apps performing optimally, they can also bring useful security updates as well that are essential to keeping your info and data on said app safe.

If you are on iPhone, you can update your app(s) by:

Step 1. Open the App Store.

Step 2. Tap your profile icon at the top of the screen.

Step 3. Scroll to see pending updates and release notes.

Step 4. Tap “Update” next to an app to update only that app (Venmo), or tap “Update All” to update all apps that have an available update.

This will update the Venmo app and should help with any issues experienced with that app. If you are on Android, you can update the Venmo app or all apps that have an update by: Step 1. Open the Google Play Store app .

Step 2. At the top right, tap the profile icon.

Step 3. Tap “Manage apps & device”. Apps with an update available are labeled “Update available” or you can select “Update All” to update all apps with an available update.

Step 4. Tap “Update”.

This will update the Venmo app and could be the answer to this issue.

Fix 4 – Use Venmo on Browser instead of App

Sometimes when using an app such as Venmo, the problem could be with the app program itself; in this case it is good to use the service through your browser.

You may think that they are one and the same; however, an app, or software application, is not directly accessible on the internet.

Rather, it must be downloaded on a smartphone or tablet. Mobile websites are responsive sites that automatically scale to fit the screen size of your viewer’s device.

Therefore there is a noticeable difference and can offer a difference when you are having problems with the app.

Plus, this process is quite simple as all you have to do is go onto your browser, be it Safari or Chrome or any browser you may have and then enter ““. This will take you to the website and hopefully will resolve your problem.

Fix 5 – Contact Venmo

As mentioned previously, you can go straight to the source by contacting Venmo; which of course, you can reach their help center by selecting the three horizontal lines on your account screen and then selecting the “Help” option.

Here you can either chat with their support team or you can call them with their support number: +1-855-812-4430 (8:00am-8:00pm CT, seven days a week).

These options will contact Venmo and the capable help of their support team and representatives.

Remember with these technical and app problems that they are just; temporary problems that will be eventually solved. It can be really frustrating, especially when it comes to payments and your funds; however, these issues are fixable and can be resolved.

So long as you keep your apps updated and the app caches’ cleared, you can keep these inconvenient problems down to a minimum; as you are ensuring that your app’s software, hardware, and security are up to date with all of the adjustments and upgrades, while also making sure there is ample space for the use of said app.

Technology is ever growing and ever evolving every day. Therefore, the problems of today may not be the problems of tomorrow.

So, practice patience when having issues with technology, as it is not perfect yet, and these problems are not only likely but a matter of time before they occur. With that said, you can study up on these and other fixes so that you can be ready for said issues.

Not to mention you can pass on this knowledge to anyone who may need it, providing a savings grace to someone in the dark of what you can really do with your technological devices.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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