Spotify Connect is a function available with Spotify Premium that frees you from the device that you are using to listen to it. Your listening session is synced to a cloud and you can control where and how your music plays.
For example, if you are listening through a speaker and are playing music through your phone, you will be able to control the music from your laptop. All you have to do is make sure that you are signed in on the same account on all of the devices. If this function disconnects, below are some tips that may help you fix it.
1. Check if Devices is Compatible
Check if all your devices are on the list of Spotify compatible devices. This will take you to the Spotify Everywhere page where you can go to the section that your device belongs to and see if it is listed. If it is not, this may be the reason that you are unable to use Spotify Connect to its full capacity.
For example, if you are using a smart display device like an Amazon Echo, you will click on the Smart Display section and scroll until you see your device. The generation of the device matters since older devices may not be compatible.
2. Check WIFI Connection
Make sure all your devices are on the same WIFI network. For example, if you are connected to a speaker and you started playing music on your phone but want to control it from your laptop, your laptop and phone must be connected to the same WIFI network.
3. Update Spotify
Check to see if your Spotify needs to be updated. You can do this by going to your app store and seeing if the app has an “Update” button next to its name when you search for it. you can also go to the apps information on your phone to see if the update button is displayed there.
If it is, then press update. To prevent this in the future, turn on auto-update for your Spotify app. In the app store, you can search for the app and use the three vertical dots to turn this function on.
4. Update Devices
Make sure all your other devices that you use Spotify on are up-to-date. If you are unsure of this, you can check with the manufacturer to try and determine if your device may need an update. Usually, if you have a phone or laptop that needs to be updated, you will receive a notification about this. Make sure you install these updates and restart your device to be sure.
5. Reinstall Spotify
Try uninstalling and reinstalling your Spotify app on your mobile devices. You may want to be careful when doing this because you will need to redownload any of the music that you have downloaded for offline listening. Do this only if you have to so that you do not have to redownload everything, which can be tedious.
6. Delete Cache
Delete the cache of your Spotify app. Go to the settings of the app and scroll down to the Storage section. You will see the Delete Cache option. If you clear this, your downloads will not be deleted, and it may give you an improved experience with the Spotify app.
7. Check Internet Connection
If you are using a Smart TV, make sure that the internet connection is strong. You may want to test it by trying to use another app that uses the internet. You may want to restart your TV if you are having trouble also.
8. Have Enough Storage
Make sure you have enough storage available. To make sure that everything runs smoothly, Spotify suggests that you have at least 250 MB of memory available at all times. This will prevent any lagging that you may experience while you are using Spotify Connect.
9. Device Proximity
Make sure all your devices are moderately close to one another. They do not have to be in the same room, but you want to make sure that they aren’t too many obstructions in the way of them.
10. Check Bluetooth
You may be having an issue with the Bluetooth if you are listening from a speaker. Try reconnecting your speaker to one of the devices that you are listening from. Also, you may want to try switching your Bluetooth device to a different device that is Bluetooth compatible.
You will still be able to control it from different devices, but this will just serve to see if your Spotify Connect was struggling due to your speaker’s connection strength to one of your devices.