Couldn’t Change Photo Instagram? Try These 13 Fixes

Sorry, We Couldn’t Update Your Profile Picture Instagram

Has it happened to you that you attempted to edit your Instagram profile photo only to be greeted with an error notice that read, “Sorry, We Couldn’t Update Your Profile Picture”?

This error signifies that you cannot update your profile photo on Instagram, either as a result of a bad internet connection or due to another mistake. It is a problem that many Instagram users have been reporting recently, and it may be highly aggravating.

Why Does Instagram Say Sorry, We Couldn’t Update Your Profile Picture?

If an app on your phone appears to be acting strangely, you should restart the system to clear any corrupted memory or cache files that may have gotten created. If you can’t change a profile picture on Instagram, try switching off your phone, and if that doesn’t work, it could be because:

1. There’s a Bug

Possibly, you are unable to change your PFP with the default Instagram application. An app issue or bug that prevents you from being able to make changes to some aspects of your Instagram profile could cause this to occur in some cases.

2. Bad Internet Connection

As you may be aware, you will require an Internet connection for your Instagram profile to be updated. It is, therefore, possible that if your Internet connection is constantly interrupted, your profile picture will be unable to upload or change at all.

As a result, you may receive an error message stating that you “couldn’t change photo” and your Instagram profile picture not appearing or changing.

As a general rule, we recommend that you test your Internet speed to ensure it is up and running and not excessively slow. We recommend that you perform a fast-speed test for this purpose.

3. Server is Down

It is not an uncommon problem, and many individuals experience it at some point in their lives. When there is an issue with the Instagram server, the program cannot update a user’s profile picture.

Almost every time you encounter this problem of being unable to update your Instagram profile photo, you should be aware that it is most often the result of an app bug or a server error.

4. Profile Picture is the Wrong File Format

The improper file format may be why you cannot use a specific image as your Instagram profile photo. Instagram, for the most part, accepts images in any file type.

Your Instagram profile photo should be in JPEG format, though, as this is the preferred format. How do you handle the situation when you have the perfect Instagram PFP that you want to use?

As a result, you can experiment with converting your ideal profile picture to JPEG format. You can accomplish this by using any image converter application accessible in your app store.

5. Profile Picture Doesn’t Match Instagram’s Profile Size Guidelines

If you want to add a photo to your Instagram profile, it should have a resolution of 320 * 320 pixels. The image will not be allowed to be uploaded onto Instagram if it is larger than the recommended picture size.

Additionally, Instagram does not allow you to publish photos that promote nudity or sexual material, even if the picture size is within the recommended range. Anything that does not comply with Instagram’s criteria will not be accepted as a profile picture.

Even if your profile photo got correctly uploaded, Instagram will suspend your account or send you a warning if it believes that you have violated the company’s privacy policy by posting it. As a result, you should review Instagram’s privacy policies before posting any images on the platform.

How To Fix Sorry, We Couldn’t Update Your Profile Picture Instagram

You can update your Instagram profile photo at any moment by clicking on the Edit profile picture button. Instagram profile pictures can get changed at any time with no restrictions. If you have issues changing your profile picture, there are ways to go around it. You can try to:

1. Enable Permissions

Like many other applications, Instagram asks for permission to access and utilize numerous services and resources on your phone. Instagram may not function if you do not allow the necessary rights to the app. Ensure all of your permissions are enabled and see if it fixes your problem.

If you have an iPhone, follow these steps:

1. Launch the Settings application.

2. Scroll down to the list of applications and choose Instagram from the drop-down menu.

3. Enable each permission, such as the microphone and camera, and contacts and photos.

Use the following procedures if you have an Android smartphone:

1. Launch the Settings application.

2. Select Apps & Notifications from the drop-down menu.

3. Select Instagram from the list of applications (you may need to select See all applications first).

4. Select Permissions from the drop-down menu.

5. Toggle through each permission one at a time, selecting Allow only when using the app on each screen. Then, using the Back arrow at the top, navigate back to the previous screen and proceed to the following permission.

2. Use Website Version

Perhaps there is a problem with the Instagram application itself. Check to see whether the issue has been resolved on the web version of Instagram first.

Because Instagram is constantly changing its features, technical difficulties are relatively prevalent on the social media platform. While some Instagram users cannot view videos and reels, others are unable to update their profile photos.

One technique to determine if the problem is with the app itself is to use the online version of the app.

You don’t need a computer to perform this. Navigate to the Instagram website using the mobile browser and log in with your account information. The web version differs slightly from the mobile app in several ways.

Make sure you have a new profile photo on Instagram by visiting the profile photo page and selecting one from your mobile’s gallery. Upon confirming that your profile photo has been successfully posted, check out the Instagram website and log into it again from your mobile device to verify that it has been correctly uploaded.

3. Wait For Instagram’ s Server

If Instagram’s sever is down, then it might cause you to be unable to update your profile picture.

4. Fix Internet Connection

Several Instagram users discovered that they could change their profile photos while their devices got linked to Wi-Fi rather than their cellular Internet. The situation may be reversed in your case.

As a result, we are baffled as to why this happens. We believe this is due to restricted mobile data settings, such as Low Data Mode or Low Power Mode, which have been enabled.

As a result, certain functionalities that require Internet access may be disabled to conserve mobile data or battery life. On top of all that, moving between mobile data and Wi-Fi can boost your Internet connection, allowing your profile picture to upload without interruption.

As a result, you can turn on Wi-Fi or Mobile Data using the Control Center (on iPhones) or the Status Bar (on Android devices).

5. Choose the Correct Picture Format

The improper file format may be why you cannot use a specific image as your Instagram profile photo. Instagram, for the most part, accepts images in any file type. Your Instagram profile photo should be in JPEG format, though, as this is the preferred format.

How do you handle the situation when you have the perfect Instagram PFP that you want to use? As a result, you can experiment with converting your ideal profile picture to JPEG format. You can accomplish this by using any image converter application accessible in your app store.

6. Update the App

You must keep this app up to date to use its latest features and avoid any technical difficulties. To upgrade Instagram, go to the Google PlayStore or the Apple App Store and select “update.” If there is an update available, you will see this choice immediately next to the Instagram app.

If you haven’t updated your applications in a while, Instagram may be acting strangely simply because the app isn’t up to date. However, if you need to ensure that you have the most recent version of Instagram installed, you may turn on automatic updates on your iPhone or update applications on your Android phone.

7. Restart Your Phone

For example, a software fault might have resulted in the difficulty, or the CPU could have become overwhelmed due to the error.

Restarting your phone will stop all presently running processes and completely free the RAM, and it will often take less than 2 minutes to finish in the vast majority of situations, if not less. A simple flick of your gadget’s power switch will usually resolve most of its technical troubles.

It will bring your iPhone’s software up to date and, in most circumstances, will resolve the issue you are now having with it. The particular processes to restart your iPhone will differ based on the iPhone you have purchased.

8. Use a Different Photo

It is another solution for when your Instagram profile picture isn’t updating as it should be. Sure, at first glance, this process appears to be the same as altering your profile picture as usual, but there are a few extra steps involved.

However, we feel that the profile photo can get appropriately posted by including the additional steps and breaks. Furthermore, this procedure proved to be the correct solution for some users.

As a result, we decided that having it in this thorough guide wouldn’t be a bad idea. With that said, here’s what you need to do to fix it:

1. To begin, navigate to your profile page by pressing on your profile picture icon in the bottom-right corner of the screen.

2. After that, select Edit Profile from the drop-down menu.

3. Click the Change profile photo option and select Remove Current Photo from the drop-down menu on the following screen.

4. Once you’ve done that, log out of your Instagram account and back in again.

5. For the next step, return to the profile page, select Edit Profile, and choose Change profile photo from the drop-down menu.

6. Then, pick Choose From Library from the drop-down menu and select your desired picture before tapping Done.

9. Log Out Then Into Instagram

By doing so, you are resetting your account login information and your current session information. You may be able to evaluate and edit your Instagram account profile once more.

Furthermore, if you are not correctly signed into your account, you will be unable to make any changes to your profile. As a result, here’s how to log out of the Instagram application on your mobile device:

1. To begin, navigate to your profile page by pressing on your profile picture icon in the bottom-right corner of the screen.

2. After that, pick the menu symbol in the screen’s upper-right corner and select Settings from the drop-down menu.

3. Then select Log Out once more after selecting your account.

4. As soon as you’ve logged out of the app, you can close it and wait a few minutes before trying to log back in again.

10. Wait For The Bug to Go Away

If you can not upload a profile picture because of a bug, you need to wait for the bug to be fixed. You may need to report the bug to Instagram so that they are aware of the issues their users are facing.

The new Rage Shake tool on Instagram makes it easier to report bugs and concerns on the social media platform. Instagram’s creators are well aware that it is normal for users to become frustrated when the social media app does not function as intended.

And when users become upset, the tool aptly titled Rage Shake comes into action to calm them down. Firstly, we would like to remind you that, for the time being, this function is only available to users in the United States.

When you run into problems, such as a bug that causes the app to lag, having difficulties posting profile pictures, or having trouble accessing others’ stories, shake your phone, and a pop-up will appear on your screen, letting you know what is wrong.

Then, select Report a Problem from the drop-down menu and input your complaint. Instagram’s Rage Shake feature allows for immediate problem reporting, saving users the time and effort to browse through the settings menu and hunt for the report button.

User convenience is enhanced by the fact that crucial concerns are brought to the team’s attention promptly.

11. Clear Instagram Cache

Every gadget has a limited storage capacity for keeping data for a short period. That is referred to as a cache. The primary purpose of data storage is to improve the performance of your smartphone while opening and utilizing a recurring application or loading web pages.

The cache also aids in lowering the amount of data used by your device when it is in use. However, the cache can occasionally cause your machine to run slower, so you may wish to clear it out from time to time.

1. Go to Instagram

2. Select ‘Privacy and Security from the drop-down menu.

3. Select ‘View Account Data’ from the drop-down menu.

4. Under ‘Search History,’ select ‘View all’ to see all the results.

5. Remove all search history by clicking on it and then selecting ‘Yes, I’m certain.”

6. Instagram cache cleaning is a simple process that works on iOS and Android smartphones. Simply following the steps outlined below will accomplish your goal.

7. Select ‘Settings’ from the drop-down menu on your Instagram profile.

8. Select ‘Security’ from the drop-down menu.

9. ‘Clear Search History’ (for iPhone) or ‘Search History’ (for Android) will appear (for Android)

10. Select ‘Clear All’ from the drop-down menu.

12. Report to Instagram

If you are experiencing a problem that you cannot resolve, you may mail Instagram directly from the app.

1. Navigate to your profile.

2. Select the appropriate setting by tapping on it, whether the three dots or three lines, depending on the phone you use.

3. Scroll down to the bottom and choose “report a problem.”

4. Select “something isn’t functioning” and describe the problem in detail.

13. Use a PC If You Were Trying With Your Mobile Phone

Alternatively, you may try logging in from your PC using any browser and changing your profile picture. If you’re having trouble updating your Instagram profile picture on your mobile device, you should try logging into your Instagram account using the Instagram web browser instead of your smartphone.

It may assist you in updating your profile picture without encountering any difficulties. After entering into your account from your PC using any web browser, you should attempt to modify your profile picture from that location as soon as possible.

The following is a fundamental and straightforward method for resolving the issue where you are being presented with the error message “Sorry, We Couldn’t Update Your Profile Picture” when attempting to edit your Instagram account’s profile photo.

The following steps provide the information you need to follow to execute the login and upload a new profile photo on your computer:

1. Launch Google Chrome (or any other web browser) on your computer.

2. Go to

3. As soon as the browser provides you with Instagram’s home page, you must click on login to be taken to the Instagram login page.

4. To get into your account, you must first enter your username and password.

5. Once you’ve signed into your account, you’ll need to navigate to your profile page and then click on the Edit Profile icon to complete the process of updating your information.

6. On the Edit Profile page, you’ll notice the option Change profile photo, which you should select. To progress, you must choose that option.

7. After that, you’ll need to choose an image for your profile photo and click on it to save it.

8. After that, click on Done to get it uploaded as your profile photo.

When you modify your DP on the web, it will be reflected in the app on your mobile device.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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