In this article, I’m going to show you what to do when your Snapchat memories are not loading on your phone.
This issue can be annoying especially when you want to look back on the memories that you’ve stored up but it’s simply not working. I’m going to show you why your memories aren’t loading and what you can do to fix it.
Snapchat memories is a Snapchat feature that was introduced back in 2016 and the users became a huge fan of it.
Snapchat memories allow you to save snapchats from your story, so you have a place to always refer back to them regardless of if you get a new phone.
You can look back at memories from the last month or the last few years, this is what’s great about it.
You can also delete these memories or save them to your camera roll if you want to access them without any internet.
Another great thing you can do is upload old memories onto your story. This reminds people of the memories that happened.
Why aren’t my Snapchat Memories Loading?
Your Snapchat memories need internet to load because they are all stored on Snapchats servers.
When your internet is down or theirs a server issue occurring on Snapchats side, your Snapchat memories aren’t going to load, and they will not work regardless of what function you perform on them.
To load your Snapchat memories, you’ll have to have a strong internet connection. This means that you’ll have to perform a few troubleshooting steps on Snapchat to check what the problem is.
After this, you should be able to see your memories just fine and they should start working and loading properly.
Turn your WIFI off then on
The first thing you can try and do to fix this problem is to turn your WI-FI off then on. Because your Snapchat memories need internet to load, a good first step to take would be to restart your wi-fi connection.
When you restart it, it restarts your connection to the internet via the router which means that it could fix your internet problems.
After you’ve restarted your WI-FI, you can check if your memories start to load. If this doesn’t work, you can switch from wifi to data vice versa and see if this works. If Snapchat memories are still not working, go to the next step.
Having WI-FI but not Being Connected to the Internet
Many people will be complaining that they have WI-FI but their WI-FI may not even be connected to the internet properly.
When you can see the WI-FI logo in the status bar, it doesn’t necessarily mean that you have an internet connection. If you notice that things aren’t loading properly, this may be the case.
If you’ve reconnected to the router or modem you were connected to and you notice things still aren’t loading, you can try and reset the router so that it can re-connect to the internet.
Check Snapchat Servers
The next thing you need to do is to check if the problem isn’t down to your internet connection and it’s down to Snapchat servers being down.
Snapchat is hosted on a server and this allows you to access and use all of its features when you’re on the app.
When Snapchat servers are down, this means that you’ll be experiencing loading issues etc. When their servers are down, it means that the server can’t handle the number of IP requests sent to it and this can be due to the server losing power or too many people trying to use Snapchat at once.
You can ask other people if their Snapchat is working to see if that it’s down to the servers. If you can’t send messages or receive messages, this may be an indicator that there’s a problem with the server.
You can also do a simple search in Google asking ‘is Snapchat down’ and downdetectors will show you if there’s been a surge in reports in the last few hours.
Delete and Re-Install Snapchat
The step you need to take next is to reinstall Snapchat. If there’s a bug or glitch that’s not allowing you to view your Snapchat memories, this is going to fix the issue. A bug is a failure in the system that causes unexpected results.
When you get rid of the app, this clears the cache and wipes all the information the apps stored on your phone.
This means that any bug on Snapchat that was causing it not to work is now going to be removed. When you re-install the app, you’ll be able to watch your Snapchat memories again.
That’s how you View your Snapchat memories when they’re not working. If you have any questions or none of the steps above worked for you, comment down below.
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