Snap Score Not Going Up? Try This

Why Is My Snap Score Not Going Up?

You may have seen the number beside your Snapchat username increasing over time. According to Snapchat’s website, this is a Snapchat score, a unique calculation combining the number of Snaps you’ve sent and received, the stories you’ve uploaded, and other criteria.

Snapchat Score was created to keep users interested and reward them for their time on the social media network. The Snapchat Score shown on your profile assesses how often you use the app, how frequently you share content throughout the platform with other users, and many other variables.

It essentially indicates how active you are on the app. Swiping down on the Snapchat camera screen reveals your Snapchat score next to your username. Tap your Snapchat score once to check the amount of sent versus received snaps.

Why is your Snapchat Score not changing even after many days? Here’s all you need to know about this Snapchat feature and how to troubleshoot any difficulties you may have.

Why Is My Snap Score Not Going Up?


If your Snap score isn’t increasing, you’re not engaging in the necessary actions (snapping people, adding friends, etc.). However, mistakes do occur. The best course of action is to keep your app up to date. Close and reopen the app, then contact Snapchat support.

Conversely, to your snap score not updating, which indicates that you want it to increase, you might want to hide your snap score from other people. This article will also show why your snap score isn’t increasing so you can do the opposite to make it go up.

You may be worried that your snap score is too low, which can make your account look fake, so making sure it increases when you’re doing snap score increasing activities is crucial.

1. You Don’t Open People’s Snaps

To increase your Snap score, you need to give and receive. You not only need to send Snaps, but you need to receive and open them. You need to have a reciprocal relationship with other Snapchat users for snaps to go. If you do not open other people’s Snaps, they will also not open them, and you will be stuck with your snap score.

Solution – Open Them

You should open other people’s snaps if you want your Snap score to soar. People notice when you don’t open their snaps or respond to them. You need to put yourself in other people’s shoes and imagine how it would feel if people didn’t open your snaps. Other users rely on you to help them increase their snap score, so open their snaps and reply.

2. People Aren’t Opening Your Snap.

Snap scores are a way for users to interact and enjoy the competition of seeing who has a higher score. If you want your snap score to increase, you need to ensure that you snap responsive people.

It would help if you snapped with people dedicated to improving their Snap score. If you send your snaps to people and are not being opened, it can affect your snap score.

If people are not opening your Snap, they are not replying to it, leaving you with a stagnant snap score.

Solution – Tell Them to Open it.

Tell people to open your snaps and reply to ensure you enjoy an increasing snap score. That way, you are guaranteed that your snap score will increase. When you send a snap, you receive a point, and when people receive and reply to your Snap, you will also get points.

The back and forth with different Snaps will increase your Score; ask them to send new snaps. Sending the same Snap to multiple users will not result in any snap score, so you want to make it a point to receive new Snaps.

3. It Takes Time For The Numbers to Update

Snapchat Scores are updated whenever a user sends or gets a Snap. When a person looks at their Score, it should rise promptly when a Snap is delivered or received. However, viewing a friend’s Snapchat Score might take hours or even days to change.

Users often see their scores rise instantly. However, it can take longer to see someone else’s score increase. There are several hypotheses on how the Snapchat Score refreshes, but most people believe it might take up to a week for a new score to appear on Snapchat.

Solution – Wait For the Numbers to Update

It is usual for your Snap Score to take some time to change. Unfortunately, Snapchat does not often update the data on its servers, so you will have to wait.

4. There’s a Bug

It’s conceivable that this behavior results from a problem that made its way into the most recent version. For example, the code that downloads a user’s profile information may not be executed as often as it should.

Perhaps Snapchat’s servers aren’t swiftly collecting the user’s recent activities into a score. Maybe the app’s cache isn’t operating correctly. As you can see, various things may have broken since the previous Update.

Solution – Clear Your Cache

1. Navigate to the Settings app in the app drawer on your phone.

2. Scroll to the bottom to find Apps or Application Manager.

3. Scroll down to find the Snapchat app icon in the list of apps on the right.

4. Use the Force Stop button to stop any background processes from executing.

5. Then, press the Clear Data and Clear Cache buttons simultaneously.

5. Snapchat Servers Are Down

If you’ve observed that your snap score isn’t increasing, Snapchat’s servers may be down. System maintenance and downtimes are standard on servers and should be completed within a few hours.

Solution – Wait

Remember that it is usual for your Snap score to take some time to change. Unfortunately, Snapchat does not often update the data on their servers, so you will have to wait.

Why Is My Friends Snap Score Not Going Up?

Why isn’t my Snapchat friend’s Score changing? You may have noticed that the app’s friends’ scores aren’t updating. This problem seems to be impacting many individuals, which is inconvenient, mainly if you’re engaged in a friendly rivalry with your friends on the app. Continue reading to see why your friend’s Snapchat score isn’t changing.

1. They Don’t Open People’s Snaps

For Snapchat user to increase their snap score, they need to send and receive snaps. When you send a Snap, you receive a point and another when you open one.

If your friend is on the receiving end of snaps and does not open their Snaps or send Snaps to other users, their snap score will not increase. If you notice that their snap score has been at the same place for a long time, encourage them to send and open the snaps other users send.

2. They’ve Been Inactive on Snapchat

Your continued use of Snapchat will lead to an increase in your Snap Score. However, you will not lose any points if you cease to stay active. The points will remain stagnant, and once you become active again, your score will begin to rise.

If your friend is inactive on the app and not sending or receiving snaps, their Score will not decrease; it will simply not go up and remain at the same place.

3. They’ve Lost Internet In The App

As a Snapchat user, you need to be connected to the internet for your Snap score to go up after opening a snap. A connection to the internet will ensure that the user is connected to the Snapchat server, which will allow your snap score to go up when they open your snap.

If you notice that your friend’s Snap Score is not going up, they may have lost the internet connection, and their Score is not updating.

4. They Only Use Blue Chat

Sending and receiving direct messages does not improve your Snap score. Snaps are distinct from the blue chat messages that are transmitted through Snapchat. There is no time restriction on chat messages.

Once the receiver has opened the message, they can read it without interruption for as long as they want. The conversation will be lost if they close the chat window without saving it.

If your friend mainly uses the blue chat, where direct messages are sent, their snap score will not go up.

How to Fix Snapchat Score

1. Restart the App

1. Swipe up from the bottom of the screen. Find Snapchat in the app switcher and swipe it upwards to stop it from running.

2. Swiping upwards on an iOS device with an all-screen display will bring up the app switcher. Find Snapchat in the list and swipe up to close it.

3. Suppose you have an iOS device with a Home button. Double-tap it to launch the application switcher. Locate the app and drag it to the top of the list until it is eliminated.

2. Log Out Log In

To fix your Snapchat score, you can log in and out of the app. It allows you to restart your stats and see if your snap score is fixed. To log out of Snapchat:

1. Launch the Snapchat application.

2. Select the symbol in the upper-left corner of the screen. If you’ve recently shared a story, the picture will represent what you’ve shared in your story.

Unless you have a Bitmoji attached, it will seem to be your Bitmoji instead. You’ll get a generic symbol of a person if you don’t have one of those items in your collection.

3. To access the Settings menu, use the gear symbol in the top-right corner. It has the appearance of a gear.

4. A dialog box will appear asking if you are sure you want to log out once you have scrolled down to the bottom of the Settings list and clicked “Log Out.” To log out, press the “Log Out” button.

Wait a few minutes before logging back into the app and checking your Snap score.

3. Clear Cache

One of the methods to fix the Snapchat score is to clear the cache. Here are the steps:

1. Navigate to the Settings app on your phone’s app drawer.

2. Scroll down to locate Apps or Application Manager.

3. Scroll down to discover the Snapchat app icon in the list of applications in front of you.

4. To stop any background programs from running, use the Force Stop button.

5. Then, hit the Clear Data button, followed by the Clear Cache button.

4. Update Snapchat

Bugs and glitches are another reason your Snapchat snap score is not functioning. Perhaps the Snapchat version loaded on your device already has an issue with the snap score.

Fortunately, Snapchat releases fixes for its app regularly to solve this problem.

You can check for updates on Android by performing the following:

1. To begin, open Google Play Store on your smartphone.

2. Then, from the search bar, hit the Menu button to access the side menu.

3. Tap My Apps & Games from the side menu.

4. Finally, tap on Update if the Play Store detects an update for Snapchat.

You can update the applications loaded on your iOS device by performing the following:

1. Navigate to your device’s home screen and launch the App Store.

2. Select the Updates tab to check for updates to all of the apps on your system.

3. Finally, hit on Update if a Snapchat update is available.

Return to your profile after upgrading Snapchat to check whether your snap score has been changed.

5. Delete and Reinstall the App

If upgrading the app does not solve your problem, the next step is to reinstall Snapchat. The software could have encountered a severe issue that corrupted parts of its installation files.

In this instance, reinstalling Snapchat is the best thing you can do.

1. To begin, unlock your cellphone and go to Snapchat from the home screen.

2. Hold down the Snapchat symbol until the choices page appears.

3. Finally, press Uninstall to remove Snapchat.

4. After uninstalling the app, go to the Google Play Store and reinstall Snapchat.

5. Navigate to your smartphone’s home screen and search for Snapchat.

6. Hold down the app icon until you see the options menu.

7. Finally, press the Remove App button to delete Snapchat.

Return to your home screen and access the App Store. Search for Snapchat and reinstall it on your smartphone from there.

View your profile again after reinstalling Snapchat to see whether your snap score has been updated.

6. Report Problem to Snapchat

Unfortunately, if none of the strategies above helped you solve the issue, we suggest you call in the professionals.

Please report the issue to Snapchat and request that it be resolved on their platform. When reporting a problem, remember to provide helpful information such as your account credentials and the device you use to assist their staff address your concern as soon as possible.


Several users worldwide have reported this problem, and there does not seem to be a feasible patch available directly from Snapchat. Because the problem is not widespread and affects users randomly, there is no particular remedy.

However, there are several ways that you can attempt to see whether you can update your Snapchat Score. Stay clear from all third-party applications and websites, and please do not provide them with any financial information as they can not help you increase your Snap score.

These applications and websites are designed to infect your smartphone with malware or spyware or, even worse, to trick you into handing over your hard-earned money. Please don’t allow them to trick you into thinking they’re trustworthy or legitimate!

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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