It’s not everyday that your Samsung device gets stuck on the boot logo. You may very well be hyperventilating, considering how important smartphones have become to everyday life. Thankfully, there are plenty of methods one can use to fix the issue.
If your Samsung is stuck on the boot logo, look below and try these fixes.
Force Reboot Your Samsung Device
Your first move you should make if your Samsung is stuck on the boot logo is, of course, forcing it to shut down. The reason as to why it’s stuck on the boot logo can very well be a software issue, a hiccup, a flump in the system. By forcing it to shut down and then rebooting shortly after, you give your Samsung device a clean space to work with.
Here’s what you do:
Press and hold the Power button + Volume Down button. Hold these two buttons until you see the Samsung logo.
Forcing your Samsung device to restart is often the only method you ever need when you’re experiencing a freeze or unresponsive Samsung device. But sometimes the simplest method isn’t the one that works.
Your Samsung Boots and Shuts Down
When you power your Samsung device on, do you see the boot logo and your device shutting down shortly after? Then a likely culprit is your battery having an inadequate charge. Your device isn’t going to boot without a charge.
To rectify this problem, leave your Samsung device off and place it on its charging cable. Once it’s on its charging station, please leave it alone for the next 30 minutes. Your battery could be so drained that it can’t boot normally.
If after half an hour has passed and you’re still experiencing an endless boot cycle, try using alternate charging cables, charging adapters and electrical outlets.
Remove the Battery
Another possibility that’s forcing your Samsung to stay on the boot logo is your battery isn’t properly installed. Simply remove the backplate, pop the battery out with a soft object and place it back in. And be sure you do NOT use a sharp, metal object to eject the battery. You do NOT want to pierce the battery by mistake, unless you like explosions of noxious gas.
Reboot into Safe Mode
Rebooting into Safe Mode is where real progress can be made if you’re still stuck on the boot logo. It’s because the endless boot logo screen could very well be a side effect of a recent application you instead, regardless of it being a harmless third party app or malware.
By booting into Safe Mode, you create an environment that only runs apps and process that are absolutely necessary for your Samsung device to work. This, of course, bars any sneaky app or badly optimized app from running. With unnecessary apps disabled, their processes cannot continue and you can remove them.
But first you need to boot into Safe Mode. Here’s what you do:
1. Start by forcing your Samsung device to reboot. Press the Power button and the Volume Down button together until it shuts down.
2. When your Samsung device reboots and you see “SAMSUNG,” quickly press the Volume Down button. Keep pressing it until you see your lock screen.
You’ll know you’re in Safe Mode when you see “Safe Mode” in the lower left corner of your screen, basically a watermark. You can now continue on with removing any recently installed apps that you suspect are causing the problems.
Uninstalling an Application from a Samsung Device
1. Locate and launch Settings. You can open Settings from one of your home screens.
2. In the Settings menu, scroll your way down until you come to the menu option Apps and or Applications & Notifications.
3. In the Apps menu, find the app you believe to be the culprit and select it from the list.
4. In the app’s info page, choose Uninstall. When prompted to confirm the removal of the app, choose OK.
Reboot into Recovery Mode
The final method is clearing your cache partition. It’s possible there’s a few errors and corrupted data lurking in your temporary files. By wiping it clean, just like with a reboot, you give your Samsung device a cleaner space to work.
1. Start by shutting down your Samsung device. Hold the Power button until your Samsung device shuts down.
2. Give it 60 seconds, ensuring that it’s been successfully shut down.
3. Press the necessary buttons that boots your device into Recovery Mode. Since there are dozens of different Samsung devices, you’ll have to find out which button works for yours. The buttons used are not universal among all Samsung devices.
4. Using the Volume buttons to navigate the menu, highlight “Wipe Cache Partition.”
5. Use the Power button to select “Wipe Cache Partition.” When asked to confirm the deletion, choose Yes.
If all else fails, then now is the time to reach out to Samsung. After trying everything listed above and none of the methods bore fruit, then the problem is likely beyond your expertise and no one but a specialist will be able to pinpoint the problem and fix it.