You aren’t alone if you’re having trouble with Pluto TV’s local channels not working. It isn’t smooth sailing just yet, considering local channels are still in beta, but that means you’ll run into a few problems here and there. Thankfully, there are several fixes to consider and try to get Pluto TV back up and running.
Their Service isn’t Available
By far one of the most likely root causes of Pluto TV’s local channels not working. Considering local channels are still in beta hell, it won’t always work and changes will be made on a regular basis. When changes are made, the service is often unavailable and won’t be until it goes into effect.
There’s very little, if any at all, that you can do about it except wait for it the local channels to stream again. However, you can stalk their Facebook and Twitter profile pages for any further details and news. On the other hand, it’s almost just as likely that your local channels aren’t working because something isn’t working correctly.
It really depends on how the problem is manifesting itself. Is it just a single local channel that’s not working? Then it may be on your end. Are none of your local channels working? Then it’s likely a broadcasting issue that, unfortunately, can’t be solved on your end. With that being said, there’s nothing wrong with finding the issue yourself.
Your Device isn’t Compatible
If you’re using Pluto TV then chances are you’re trying to watch it through the Roku TV device. After all, it isn’t available on other services at the moment with the possibility of changing in the future if demand is strong enough. However, having the Roku TV device isn’t enough; you need an OTA antenna hooked up to your Roku TV device if you want those local channels.
Don’t have an OTA antenna linked to your Roku TV device? Then you need to get one that’s compatible with your Roku TV device in order to access Pluto TV’s local channels.
Your Internet Connection is the Culprit
While, yes, the antenna is picking up the lock channels, you still need a strong enough network connection to get everything running fluidly. If you’re an average joe, you probably don’t reboot your modem and or router very often which, unfortunately, can lead to a weakened network signal over time.
You see, whether you’re using an Ethernet cable or Wi-Fi, there’s always a connection to your service provider. Packets are sent from one location to another. If that connection is interrupted, especially if the information was being moved in that moment, it can cause the packet to lose information, while also increasing the possibility of an error. Those errors stack up and, eventually, cause your network connection to weakened.
By rebooting your modem and or router, your equipment gets a clean slate and its strong signal again. In other words, your signal is too weak to provide a fluid connection to Pluto TV, thereby causing local channels to stop working or not work at all.
1. Locate your modem and router (if you have a router). In the back, find the power cable for both your modem and router. Follow the cords until you reach the power outlet they are both plugged into.
2. Pull the power cords from the power outlet and give the modem and router at least 2 minutes.
3. After 2 minutes has passed, plug your modem and router back in. Give your modem and router time to reboot and start broadcasting your network. Double-check it’s working by using another device like a mobile device or a computer.
4. Fire up the Pluto TV application again and try accessing the local channels. If your network was the culprit, and the reboot fixed it, you should see the local channels again.
Not only is refreshing your network connection a fix, but it can also help along other fixes present among this article.
Updating Your Roku TV Device
Normally, Roku devices will update on their own because of their constantly being on, provided they have a working network connection. But like all things technology, it doesn’t always work that way and an important update may have been missed. Perhaps there was a power outage or your network wasn’t working.
First, reboot your Roku device before updating it, like so:
1. Remove the power supply from your outlet.
2. Afterwards, wait a minute or so before powering the device back in.
3. Launch the Pluto TV application again.
If that didn’t work, then it’s onto updating it. At any rate, updating your Roku device is fairly simple. Here’s what you do:
1. On your Roku home screen, highlight and then select Settings located in the left hand column near the bottom of the menu.
2. Now in your Settings menu, you’ll want to head down until you highlight System. Go ahead and select it.
3. Next, move down the System menu to System Update. Before selecting it, you’ll see when it was that your Roku device was last updated, as well as the last time your Roku checked. As long as it’s powered and it has a network connection, it will check for updates every day. Select System Update.
4. Finally, choose Check Now, the only option available to you.
Refresh Communications with Pluto TV
Anytime you use Pluto TV or, say Netflix, there’s a communication process that’s being made. Your Roku device is pinging the Pluto TV servers and, if the process is given the go ahead, you get access to local channels. However, if a connection isn’t being made, the local channels aren’t going to be showing up for the party. Refresh your communications with Pluto TV.
1. Heading to your Roku home screen and opening Settings. You can find it in the left hand column near the bottom of the menu.
2. Once you’re on your Settings page, open Pluto TV settings. Choose Deactivate and confirming your decision when asked of you.
3. Once deactivated, return to your Roku home screen and launch the Pluto TV app.