People Not Responding on WhatsApp? Here’s Why

People Not Responding on WhatsApp

There are a few aspects to intake if you are experiencing this issue. Sometimes, the problem could be the message you’re sending, the interest the other person has in your conversation, or it may be technical.

Let’s get ready to dive in and check out this guide so you can understand if the issue is you, the other person, or somewhere in between.

Why Is Someone Not Replying on WhatsApp?

1. Your Message Didn’t Have A Question

Sometimes, to start off a great conversation with someone on WhatsApp is to ask a question when sending a message. Asking a question is considered to be an icebreaker to start the communication process on a smoother note.

Fix 1 – Ask Them A Question

If you are experiencing a delay in a message being sent back to you, you may have to ask a question in order for the message to be received correctly, and a rebuttal will be in order.

You will get a quicker and more intriguing response than sending a vague statement when you send a question.

Some people may not respond well to messages that may come off as too straightforward or messages that don’t have enough intrigue.

Although getting to the point in your message is vital, it is also crucial to warm up the conversation before getting to direct statements.

And although asking a question is simple, be mindful of the type of questions you ask them.

If you are looking for a response to your message, step outside the box with the question you ask rather than the typical “How are you?” or “WYD”. Ask a question that would spark a great conversation between you and the other person.

It is essential to ensure the question you ask will lead to a conversation with a steady flow. So, once again, you may want to consider asking a question instead.

2. Your Message Was Too Long

Many people can get carried away when sending their messages. This essentially goes for individuals who tend to overrate their messages, which means that the message they sent was extremely long.

You have to see online communication just as you view meeting with someone in person to chat. If you are connecting with someone in person and starting a conversation, you want to make sure you are pacing yourself and not asking a million questions in one breath.

If your message is too long, either it was too long for the system of the app to send, or the person that received the message decided not to read it because they saw it was too long.

These are two factors that would have to be considered if you have a delay in responses to the messages you have previously sent. So, you may have to crop a few words out of your petition.

3. You Didn’t Put Effort Into Your Message

Sending a short message saying “What’s up?”, “What are you up to?” or simply saying “Hi” can be annoying for the person you are sending the message to.

Even a simple “How are you?” may not make the cut for the list of people that person has to respond to. So, you might not be one of those people, unfortunately.

If you don’t put effort into your messages, the other person will definitely notice. If you send a vague message, they will interpret your message the way you would communicate in person.

You want to ensure your message has an impact and a lasting impression in a good way. So, if you really want to connect, put some thought into the words before you send them.

In other words, think of what you are saying before you say it. Better yet, think of what you are texting before you text it.

4. They’re Just Not Feeling You

No one ever wants to hear that someone is not feeling them in any way.

If you send a message and have been waiting for a reply for a very long time if the problem was not the message you sent or the length of the message, it could be that person is just not that into you at the moment, or not at all.

If you have an intuitive feeling that someone is not that into you, this is something that many people tend to struggle with.

But that is perfectly okay. There are many other people that you can connect with. When you give someone your WhatsApp information after meeting them, just like dating in person or meeting new friends, everyone has a type they go for.

And everyone can be meticulous about what’s their cup of tea.

Being silently rejected is an extreme eye-opener. This will allow you to change directions on your approach and the people you are connecting with.

And if you are silently rejected, it would be better to move on to the next person to connect with rather than waiting for the “it’s not you, it’s me” conversation.

This can go for people you have exchanged your WhatsApp information with for dating purposes or just meeting new friends.

5. Your Message Came on Too Strong

Sometimes, if you haven’t received a reply, your message may have come on too intense. This is also considered to be a turnoff for most people. And some people may consider this to be a little “weird” and might end communication with you.

This even goes for people you have been talking to for a long time using this app. And people you have been messaging for a while, this can catch them off guard and have them second-guessing their connection with you.

If the message you sent gives the notion that you want to get married in 24 hours or dump all of your issues on one person (to someone you either know or don’t know that well), the other person will see this as a wrong impression.

Or, some people may see this as, once again, “weird”.

Messages that come off too strong too soon or randomly out of nowhere are a quick way to run the other person for the hills. So, before you send a message, be sure to analyze it to ensure it’s not giving the impression.

6. WhatsApp Is Down

Fix 1 – Wait For WhatsApp To Go Back Up

This is the last thing on planet Earth anyone wants to hear. To get a notification that an app is down will cause you to throw the world’s biggest fit. If the server for an app is down, there is little that we do to resolve the issue.

When an application or website isn’t working as it should, such as WhatsApp, it is possibly due to the server for that app or website currently being down.

This can make users give up on using the app. So, the only option to accept is to wait for the server of the app to come back up.

It’s prevalent for internal issues to come about, even for applications such as WhatsApp. In that case, the app developers will notify consumers via email, letting them know there is an ongoing issue and that they are working hard to resolve the problem as quickly as possible.

So, don’t give up and fret over the server is down. In the meantime, if you have connected with your contacts on other social messaging platforms, you can connect with them from those other platforms if you wish.

7. There’s A Bug

Bugs are weird little things. Yes, we are talking about technical bugs. Having a tech bug is just the worse. Whenever there is a bug with the app you are using, this can slow down the flow of the app and its features.

Usually, when this happens, you can get rid of the issue with simple troubleshooting steps that you can perform on your own.

Some of those steps include clearing the cache storage, updating the app to the latest version, reinstalling the application on your device, contacting support for further inquiry, or waiting for the developers to release a resolution to fix the problem.

Fix 1 – Restart WhatsApp

To restart the app, you will proceed with the following steps:

1. If you are using an Android device, open your device settings.

2. In the settings, open the Apps and Notifications tab.

3. In your Apps and Notifications, search for the WhatsApp application.

4. After you have found the app, tap on it to open its’ properties.

5. From here, you will see the option to Force Close. Tap on Force Close to close the app.

6. After the app is forced close, reopen the app from the same window on your device or go back to your apps drawer and relaunch the WhatsApp application.

On your iPhone/iOS device, you will follow through with the following steps:

1. First, open your device settings and navigate to the apps.

2. Next, locate the WhatsApp application and tap on the Force Close option.

3. After the app has been forced closed, reopen the WhatsApp application.

And that’s all there is to it!

Fix 2 – Restart Your Device

If you want to try to restart your device, Android users can restart the device by doing the following:

1. First, you will press and hold the power button and volume up button simultaneously.

2. From here, a small menu bar will drop down from the top of your screen with actions you can proceed with. Those actions will be to power off your device, make an emergency call, or restart.

3. Tap on the action to restart your device.

If you are using an iPhone / iOS device, you can restart your device by doing the following:

1. First, press and hold down the side button on your iPhone until the power off slider pops up on your screen.

2. From here, you will slide to switch the device off. After switching the device off, it will take approximately 30 seconds for the phone to power completely off.

Also, you can perform a Force Restart on your device to cover all basis. When you perform a force restart, you are manually turning the device off directly.

To perform a force restart correctly, you will press and hold the power button on your Android or iPhone iOS device until it powers off.

After the device is powered off, wait approximately 30 seconds to a minute before powering the device back on.

Fix 3 – Log Out, Then Back In

To log out of WhatsApp, you will proceed with the following steps:

1. First, open the app.

2. Select the menu option at the tap of the screen. If you don’t see a menu option, tap just above your chat list.

3. From here, a drop-down menu will be presented.

4. In that menu, you will see the option to log out. Tap on Log Out to exit the app.

5. After logging out, log back in to see if the replies will appear.

Fix 4 – Clear Your Cache to Get Rid of WhatsApp Bugs

To clear out your cache, you must do the following:

If you are using an Android device:

1. Go into your device settings and to apps.

2. Once your app’s window is open, locate the WhatsApp application.

3. Open the settings; you will see options to force close, clear data, and clear cache.

4. You will select the option to clear the cache.

5. To be safe, once your cache is removed, it would be best to force close the app if the application was previously opened.

6. After the cache is cleared and the app is forced closed, reopen the app, navigate to your message threads, and see if the replies will appear.

Fix 5 – Update WhatsApp to Get Rid Of Bugs

To update your WhatsApp app on your iOS device, you can follow these simple steps:

1. Open your app store on your iPhone.

2. Tap these search icons and search for the WhatsApp app.

3. Once you have located the WhatsApp app, it will show the application is installed. Once the application is installed, you will also be able to see if an update is available.

4. If you see a button that says update next to the title WhatsApp, tap the update button, and the app will immediately update.

5. Once the WhatsApp app has officially updated, you can attempt to sign back into your account.

Performing an update is a simple system reboot of the app. This will remove any bugs or internal issues with the application so you can continue enjoying all these app offers.

For Android consumers, you can update the WhatsApp app by doing the following:

1. Open the Google Play Store

2. In the search bar, type in the search bar “WhatsApp” to locate the WhatsApp app in your stored apps.

3. Once you have located the WhatsApp app, underneath the application, you will see an option to uninstall or update.

4. Tap the Update option.

5. The app will automatically start to update.

Fix 6 – Wait For Them To Come Out With A Fix

Sometimes, when an application or website isn’t working the way you expect, it is due to the server for that app or website currently being down.

That can be painful for some consumers. The only option to take heed of at that moment is to wait for the WhatsApp app to come back up.

Usually, suppose there is an internal issue with the app, just like other applications such as Facebook, YouTube, or any other application or platform.

In that case, the app developers will notify consumers via email or text message, notifying them that there is an ongoing issue they are working hard to resolve.

So, if an issue persists with no replies delivered to you on WhatsApp, it’s possible that the server connected to the app is down for a moment. So, don’t go bananas and throw a fit because the app isn’t cooperating with you. Just breathe and be patient.

As a forewarning, there is never a set time or deadline for how long a server may be down. So, if you are waiting for the server to revive, you can utilize your time wisely.

For the waiting period, you can attempt to connect with your contacts on other social messaging platforms to see if they are experiencing the same issue.

Fix 7 – Contact WhatsApp Support

If you have done all you can do, you can reach out to WhatsApp support for further inquiries. Sometimes, it’s better to get another perspective from an actual representative or helpful article that may be available for the app.

To reach support on your WhatsApp application:

You must open the app and tap on the three dots located in the top right corner of the screen.

From there, tap on Settings.

After selecting settings, scroll down until you see the Help tab. Tap on it to open other options.

And the following screen, you will see the tab for Help Center and Contact Us.

You can tap on the Contact Us tab to reach a representative. You will be able to type your issue in the box where it says, “Tell us how we can help”. After your message is typed out, tap on the NEXT button to proceed to send the message.

You can also tap on the Help Center tab to be redirected to the WhatsApp website, where you can search for helpful articles to assess the situation.

On the Help Center page, you can type in your issue in the search bar to look up the issue and navigate useful articles on the issue you are experiencing.

8. Poor Internet Connection

If you encounter any aggravating issues, such as trying to connect with someone you feel has deactivated their WhatsApp account, it is also always essential to check your internet connection. If you are using a Wi-Fi signal, try resetting your modem.

Before you reset the modem, log out of your WhatsApp account first. Once you are logged out, then proceed with resetting your modem. The reset process may take a couple of minutes.

After the modem is reset and you are connected to your device, log back into your WhatsApp account using your credentials and attempt to see if you can send a message.

Overall, your internet connection is the heart that keeps the signal pumping through the veins of your devices. Sometimes taking care of the connection issue will get your app back running to its’ full potential.

Fix 1 – Turn Your WI-FI Off, Then On

If you’re connected to a Wi-Fi signal, you might need to disconnect from your Wi-Fi signal and reconnect again.

If you are using an Android, to disconnect from your Wi-Fi signal, you must:

1. On your home screen, take your finger, scroll from the top, and pull down until you see a button bar at the top.

2. You will see buttons for your internet connection, data connection, Bluetooth connection, flashlight, rotation, etc.

3. If you are connected to Wi-Fi, the button for the Wi-Fi connection will be highlighted in a particular color showing that you are connected.

4. The Wi-Fi connection would be named or titled.

5. Tap on the Wi-Fi connection, and the button will no longer be highlighted. Once the highlight disappears, that is a sign that you are not connected to Wi-Fi.

6. Leave the connection off for about 3 to 5 minutes.

7. After 3 to 5 minutes have passed, tap the Wi-Fi button again so the button will highlight again, showing that you are now connected to the Wi-Fi signal.

If you are using an iOS device, to turn off your Wi-Fi connection, you must:

1. From your home screen, go to settings and then tap Wi-Fi.

2. If your Wi-Fi is turned on, tap it to disconnect the signal.

3. The Wi-Fi network would be named in your Wi-Fi settings.

4. Follow the same protocol for waiting 3 to 5 minutes before reconnecting the Wi-Fi signal and then reconnecting the signal once more.

Fix 2 – Switch from WI-FI to Data

If you are using Wi-Fi and you notice your Wi-Fi signal is the issue, you may want to switch your Wi-Fi connection off and use your data instead.

To use your data on your Android device:

  1. Drag your finger from the top of your screen to the bottom.

2. Next, you will see your Wi-Fi connection highlighted.

3. If the signal is highlighted, tap it to switch the Wi-Fi signal off and turn on your data connection.

4. After your data is on, log back into your WhatsApp account, attempt to navigate the app, and see if there are any pop-up errors that will appear pertaining to your internet connection.

To switch from Wi-Fi to data on your iPhone / iOS device, you will perform these steps:

1. First, you will navigate to your settings app.

2. From here, tap on cellular and then select cellular data.

You will have the option to turn the data on or off for any application that you are using on your iPhone.

And if you are using your data connection on your Android or iPhone / iOS, you will perform these same steps.

But this time, you will switch your data off and turn on your Wi-Fi. Doing this will allow you to rule out whether your Wi-Fi or your data connection is the problem for why you are having a bad internet connection when using WhatsApp.

If there are further issues with your data connection, you may want to reach out to your cellular provider for the inquiry.

And if you are experiencing any technical issues with your Wi-Fi connection, you may want to contact your internet service provider for further inquiry.

Final Thoughts

WhatsApp, just like any other social messaging application, has issues that are debunked as technical and non-technical.

For non-technical situations, you may want to pay attention to the messages that you are sending to the other person to get the correct response. To ensure this, sometimes, you might have to ask a question to jump-start the perfect conversation.

And if your message was too long, you may want to try shortening it just a little bit. And if you have been messaging this person for a while and they have not attempted to respond to you at all, you might not be their cup of tea, which is perfectly okay! 

If the issue is not connected to the feelings or emotions of you or the other person, you’re messaging if the issue is technical.

You have the option to restart your app, restart your device, you can log out and log back in, update the app, and check your internet connection if need be.

And if this song-and-dance was done and there is still no progress, you always have the option to contact support. Moreover, these alternatives will allow you to see “what’s up” with your WhatsApp!

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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