While wireless keyboards for your Mac are very simple and use to use, there are also many benefits to using a full sized wired keyboard as well. These wired keyboards are also developed by Apple, and will function well with your Mac. The other benefit to using such a keyboard is that it comes with a fully functional number keypad. This is especially useful for business analysts, accountants, and other careers that require using numbers often.

Unfortunately, just like any piece of technology, sometimes the number keypad can stop working, leaving you without the ability to type any numbers, though no reasonable explanation can be found as to why this occurred. Though Apple prides itself on providing users with ease, this particular problem can be quite frustrating, since you’ll notice Apple keyboards don’t even have a Num Lock option, that most, if not all, PC keyboards have. Nonetheless, this problem isn’t usually cause for concern, and there are simple troubleshooting methods you can carry out in order to solve the problem.

Before you begin troubleshooting this problem. It’s best to open a text editor, such as Pages, or Microsoft Word, in order to ensure that you’ll be able to properly test out your number keypad, while troubleshooting. It’s also best to open the virtual keyboard on your Mac’s screen, in order to test out if the number key presses are properly working. In order to open your virtual keyboard, follow the instructions below.

Use Virtual Keyboard on Mac OS

This trick is useful, to keep in mind for future references as well, whenever you’re experiencing problems with your keyboard. In order to get started, and use your built-in virtual keyboard, follow the instructions below.

1. Click on the Apple logo in the top left corner of your screen.

2. Click on System Preferences.

3. Click on Keyboard.

4. Ensure that the Keyboard tab is selected.

5. Towards the bottom of the window, there will be a checkbox for Show keyboard and emoji viewers in menu bar. Click on the checkbox in order to enable this option.

6. From the top right of your screen, click on the keyboard menu and then click on Show Keyboard Viewer.

Your Mac’s visual keyboard will now appear on your screen. Feel free to resize this keyboard as you see fit by dragging the corners accordingly. You may also move around the keyboard in order to put it in the location you prefer.

Use Mac’s “Num Lock” Replacement

Even though there isn’t a specific Num Lock key on your Mac, the way there is on most PC keyboards, Apple does provide a replacement for this key. Most Apple users remain unaware of this replacement, and are therefore, unable to carry out this troubleshooting method. In order to use Apple’s personal “Num Lock” method, follow the simple instructions below.

1. Please find the clear button on your Mac keyboard. You can find it on the numeric keypad, usually above the number 7.

2. Press on the clear button. Note: Depending on your keyboard, you may need to press shift + clear together.

After you’ve carried out this simple method, try using your numeric keypad again, on the Text editor you have open and check to see if the problem has resolved.

Check for Mouse Keys

If the above solution didn’t work for you, it’s possible you may have inadvertently changed your settings for your numeric keypad. If you’ve enabled Mouse Keys without realizing it, this means that your numeric keypad won’t type numbers, and will instead be used to control the cursor on your screen. Luckily, there is an easy and simple way to fix this problem. In order to fix this problem, follow the instructions below.

1. Click on the Apple logo in the top left corner of your screen.

2. Click on System Preferences.

3. Click on Accessibility.

4. Click on Mouse & Trackpad from the windowpane towards the left.

5. Ensure that the Enable Mouse Keys option is disabled. The checkbox shouldn’t have a check inside of it, when disabled.

An easy way to check if Mouse Keys are enabled on your Mac, is to simply press on the number keys on your number keypad. If you notice, that by pressing on the number keys, your cursor moves around on the screen, this undoubtedly means that Mouse Keys have been enabled on your Mac, and you should follow the instructions above in order to disable this option.

Please note it’s not always obvious that Mouse Keys are enabled, as the cursor will only move, ever so slightly, when you press a number key. Therefore, when you want to properly check if Mouse Keys are enabled, you should press multiple number keys, one after another.