A function of your Quest 2 headset, apart from rendering games and movies to you, is to display the commands you perform and the state of your headset to you while you use it.
One of the status messages that users encounter, especially when they try to boot Quest 2 is the “No Command” error message, which can be hard to make sense of.
What Does No Command Mean on Oculus Quest 2
To understand this error message, you need to first understand how Oculus Quest or Quest 2 works. You see, your Quest 2 headset is never completely shut off even if you execute a shutdown after playing.
A small portion of the motherboard in the headset is kept on so that it can receive the boot input from your power button.
Now, when you press the power button to boot your headset, it sends signals to the mainboard to open the power circuit fully and release power to your Quest headset.
Then, this released power causes your headset to load all the software programme data that controls the headset. These programmes will then issue the command to the headset to come on and display data on your Quest 2 headset.
When you see the No Command error message, it means that this whole process described above did not complete successfully, especially at the last stage where all the programme data are loaded before the Quest 2 headset boots. There are several reasons why this can happen and we will examine them one after the other to see how they could cause this error.
Why Does My Oculus Show No Command
1. Interrupted Update or Error in Update Installation
By default, your Quest 2 headset is set to update automatically. This happens when your headset is powered on and has good internet connection.
1. If you power off your headset while downloaded updates are being installed, it may cause the headset to run into a serious glitch. You may recall that when your PC is installing updates, it instructs you not to turn it off. It is the same principle.
Unfortunately, unlike on your PC, you cannot tell when your headset is installing updates. So, you may innocently power it off when it’s installing the updates causing your headset to malfunction.
2. Some of the updates are installed when the headset is powered off, also like on your PC which makes it need to restart. So, if you try to power the headset on during this phase of update installation, it may also result in a glitch.
Either of the scenarios above could cause your headset to return the No Command error when you try to turn it on.
2. Oculus Quest 2 Out of Date
The other side to updates when it comes to the No Command error, is that if your Quest 2 is out of date, it may also result in the error.
Your Quest 2 runs on software and this software has to interact with software from the games and titles you use on the headset. If you play on PC and phone, it also has to interact with their software respectively.
The thing is, when software interact with each other, bugs may develop especially if they are built using different programming languages. Also, a bug in a VR game or your playing device may cause a bug in your Quest 2 headset.
Compatibility issues amongst these devices and applications may also result in malfunction on your headset. Developers like VRChat and SideQuest, for example, are aware that there are still challenges for users when using their apps on Quest 2.
Oculus and these developers are constantly working together and releasing updates to fix these issues and avoid the bugs in the future.
Therefore, if your Quest 2 is not updated, it will not have the features to fix and avoid these bugs. And as a result, you will keep experiencing errors such as the No Command error when you boot your headset.
3. Issues From Settings
If you have used your Quest 2 for any reasonable length of time, you are likely to have made some adjustments to the settings to customize your experience.
Or, even more so when you were trying to apply some fixes to a problem you had on your Quest 2.
The thing is, some of these changes may serve the purpose you wanted at the time but affect the general functioning of your Quest 2. And this may manifest over time through errors such as the No Command error when you boot your headset.
That’s why we thoroughly research every solution we provide here on Techzillo to ensure that they are safe for your Quest and Quest 2 headsets even in the long run.
4. Installed App Issues
Oculus Quest and Quest 2 allow you to enjoy a vast array of single, multiplayer, and social games; movies; communities, and lots more. To enjoy these, you need to have their apps installed or sideloaded onto your Quest 2.
When you install or sideload an app onto your Quest 2, the app dumps its software programme data on your headset.
That is, there is an integration between your Quest 2 software and the app’s software. So, if an app develops an issue, it may affect the normal functioning of your headset and result in the No Command error.
5. Hardware Glitch in Headset
Apart from the software issues explained above, the No Command error could also be caused by a temporary malfunction in the mainboard, processors or transmitters on your Quest 2 headset.
This may cause the headset to be unable to complete the booting cycle and display the No Command error. Hardware glitches of this kind are usually fixed by a restart. But more serious ones may need repair or replacement.
How to Fix Oculus Quest 2 No Command
1. Take Headset Off and Let it Sit for 5 Minutes
When you encounter the No Command error, it is important not to panic and start trying random solutions: we warned earlier how you might cause long-term issues on your Quest 2.
The first thing to do when the error occurs is to make sure that your headset is fully charged. Then, wait. Turn off the headset and just let it sit for at least 5 minutes.
The error may have been caused by a failed booting sequence or some other temporary glitch in the headset hardware or software. Many users have reported that the problem has gone away after letting the headset sit for brief while.
2. Hard Reboot Headset
If the No Command error does not go away on its own after a while, it is time to try some fixes carefully. First, you need to perform a hard reboot of your Quest 2 headset.
A hard reboot is different from a normal restart because it causes the headset to shut down most programmes and load them afresh, clearing the bugs and glitches that may have caused the No Command error.
To perform a hard reboot:
1. With the headset on, press and hold the power button on the headset for about 10-15 seconds
2. Hold until the headset turns off and then comes back on
3. Release the power button when the Oculus logo displays
If the error persists, please repeat the process twice more to allow a thorough flushing of the Quest 2 memory. If the No Command error remains after this, please try the next step below.
3. Boot Using Bootloader Menu
We explained earlier that one of the causes of the No Command error is that the booting process may not have completed normally.
When this happens, some of the data needed to start your Quest 2 may be missing, hence the error.
To fix this, you need to use the Bootloader menu to restart your headset. What the Bootloader does is to make sure that all the programme data needed to boot a device are loaded completely, and that they are loaded in the right order.
This will ensure that your device boots properly and eliminate the No Command error.
To boot using Bootloader:
1. Press and hold both the Power and Volume Down buttons at the same time for at least 10 seconds
2. On the Menu that appears, use the volume up and down buttons to navigate
3. Select Exit and Boot Device
4. Press the Power button to complete the process
Oculus will then boot from the Bootloader.
Please note that booting with Bootloader does not change any configuration or display on your device; it only changes the way in which the background programmes are loaded during the booting process.
4. Update Firmware
Earlier in the article, we detailed the importance of updates. They are indispensable for the continued, optimal performance of your Quest 2. Updates fix bugs and add features that make your Oculus work smoothly.
Your Quest 2 is set to update automatically, however, interrupted update installation, network issues or some other glitches may cause the updates to not download and install.
To check for and install updates on your Quest 2:
1. Put on your Oculus headset
2. Press the Oculus button on the right controller
3. On the Menu that appears, click the Clock icon
4. Select Settings
5. Select System
6. Select Software Update
7. At the top right corner, select to Update is there is any available.
1. Put on your Oculus headset
2. Press the Oculus button on the right controller
3. Select Settings
4. Select About
5. Select Download or Install Updates
If you are unable to access this menu because of the No Command error, please follow the steps below:
1. Power on your headset and plug it in to charge. Leave it on charge throughout this process.
2. Ensure that your WIFI has strong internet access, and is close to the headset for a strong connection
3. Do not press any buttons so that your Quest 2 enters standby mode
4. Open Oculus app on the phone that’s paired with your Quest 2 headset
5. Select Settings
6. Select your Quest 2 headset
7. Select More Settings
8. Select Advanced Settings
9. Select Update Software Automatically
10. Leave the headset for two hours.
11. Do not move your headset during this period. Do not cover the inside sensor during this time either
12. Your Quest 2 should update automatically
13. Then, unplug the headset from charge
14. Press and hold the power button on the headset for 10-15 seconds until it powers off and boots to the Oculus logo
15. Release the power button and see if the No Command error has cleared.
5. Wait Some More
When you have performed all these fixes and the No Command error persists – and this is rarely the case – then, please wait some more. Some glitches take a short while to go away, others need a longer period.
The important thing in this waiting period is to make sure the headset is fully charged. Wait 12 hours, then restart your Quest 2 and see if it boots normally.
6. Factory Reset
If all of the fixes above fail to clear the No Command error on your headset, then it’s time to completely reset your Quest 2 to factory settings.
If the error was caused by corrupt apps, settings, software bugs or any other factor that came from your use of Quest 2, a factory reset will fix it.
To reset using phone app:
1. Make sure your Quest 2 is fully charged
2. Open the Oculus app on your phone
3. Select Devices
4. Select your Oculus Quest 2 headset
5. Select Advanced Settings
6. Select Factory Reset
7. Confirm Reset
To reset using headset:
1. Make sure your headset is fully charged
2. Turn off your headset.
3. Hold the power and volume down button on your headset down simultaneously
4. Hold until the start-up screen loads on your headset
5. Use the volume buttons on your control to highlight Factory Reset and press the power button to select it
6. Use the volume buttons to highlight Yes, Erase and Factory Reset
7. Press the power button to select it
7. Replace Headset
It is very rare that none of the fixes above resolves the No Command error. If that is the case with you, then it’s likely that there’s a serious issue that would require you to repair or replace your Quest 2.
You may be best served to replace rather than repair as reliable VR systems repairers are not common. Please ensure to buy your Quest 2 (view on Amazon) from a trusted dealer or from Meta or its partner, Anker. Avoid refurbished Oculus…they are prone to having issues within a short period.
8. Contact Oculus
It is best to contact Oculus if your Quest 2 is still under warranty. You are likely to get an RMA – Return Merchandise Authorisation. You and Oculus would then decide if a refund, a replacement or a repair is best for you.