MyFitnesspal Notification Won’t Go Away? Try This

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MyFitnesspal Notification Won't Go Away

You will receive push notifications for when you receive a new message, friend request, when someone writes on your wall or comments on your status, someone likes your status or comment, you reach your step goal, and so on.

These notifications are great to keep you informed on what’s going on in your fitness journey, but there are times when the notifications just won’t go away even though you have opened and read the notification.

The usual notification that won’t go away is ‘you haven’t logged your Breakfast, Lunch or Dinner for today. Would you like to do it now?’

Some users have even completely deactivated MyFitnessPal notifications because of this. But you don’t have to go to that extreme.

In this article, we are going to explore all the possible reasons why your MyFitnessPal notifications won’t go away, and show you ways to fix it.

Why Won’t MyFitnessPal Notification Go Away

1. There’s an Unopened Notification

As you already know, MyFitnessPal sends you push notifications for any of the activities on your app that we listed above. When you tap on the notification to open it, the notification should away immediately.

Many users get frustrated when push notifications from MyFitnessPal just won’t go away because they feel that they have opened them all.

But the truth is that because of the number of different activities that MyFitnessPal sends notifications for, it is very easy to miss some of them, hence the notification not going away.

This is especially true for users who usually have a lot of unopened notifications in their notification center.

You may have opened the newest MyFitnessPal notification, but the older ones that are further down in the notification center are yet to be opened.

When that is the case, the app notification icon will remain there until you open every push notification message from MyFitnessPal.

Fix – Open the App and Check the Notification

Like we said, you may have opened some notifications but missed others that were sent earlier.

The best way to make sure that you have opened all notifications from MyFitnessPal is simply to open the app itself and check, rather than using the notification centre on your phone.

To do this:

1. Launch the MyFitnessPal app

2. Make sure that you are on the home page or Dashboard tab. You will find this at the bottom left of the app’s screen

3. Next, tap on the bell at the top right of the screen. This is where your notifications are. You are likely to see a number on the bell showing the number of opened notifications you have

4. When you open the notifications window, you will find that the unopened notifications are highlighted in a light shade of blue or something similar, depending on your phone OS. If the notification has been read, it will be plain with no highlighting.

5. So, tap on all the highlighted notifications to open them. You don’t have to actually read them for the notification to go away. You can just do a quick tap and go back, and the notification for that message will be gone

6. When you are done, exit the app and the notifications will be gone. If it remains, swipe the app away from recent items and this should fix the problem for you.

Here’s a tip to make double sure:

After opening the push notifications using the notification icon, also check your MyFitnessPal message inbox. To do that:

1. Launch the MyFitnessPal app

2. Tap on the More tab at the bottom right of the screen (3 horizontal dots)

3. Scroll down until you find Messages, tap on that

4. Under inbox, open any unread messages you may have

This should clear all notifications on MyFitnessPal

2. The Bummer of Them all…MyFitnessPal is Down

In the first fix above, we have verified that you have no unopened notifications in the MyFitnessPal. The next possibility to consider, therefore, is that the problem is at the MyFitnessPal end.

Their servers may be experiencing some downtime which is causing actions that you perform on your phone not to take effect on their servers.

So, even if you open a notification or message, it does not sync on MyFitnessPal servers that the message has been opened, and so the notification will remain stuck.

There are a number of reasons why MyFitnessPal servers may be down and cause such issues. It could be a misconfiguration, an unplanned system restart, a power outage, a system failure, and so on.

Unfortunately, you as a user have no control over any of these, and you can only wait for MyFitnessPal to resolve the issue at their end.

Fix – Wait For MyFitnessPal Servers to Correct Itself

While you wait, there are a few things you can do to know the status update on the issue at MyFitnessPal. First, you could check out their Twitter page for reports on the issue or you could even leave a message or Tweet for them there.

You could also check out sites like Down Inspector and Down Detector that not only monitor the status of services but also provide reports from other users on any issues that may be going on with the service at any point in time.

3. Is it Possible You’ve Got a Bug?

At this point, we have confirmed that there are no unopened notifications, and there are no issues with MyFitnessPal servers.

It is then time to have a look at the MyFitnessPal app on your phone to see if the problem lies with it. It is possible that the MyFitnessPal app on your phone has developed a software bug.

Every application installed on your phone is bound to develop a bug at some point, from time to time. Some bugs are severe and require extreme measures to fix them, while others are minor glitches that a mere restart can fix.

The challenge with bugs is that it is often impossible to detect the exact cause and fix it right away. You would normally need to try a few fixes until you arrive at the solution that works for your situation. So, let’s get right to it.

Fix – Clear the Cache

The cache is one of the most important components of any application installed on your phone. The cache is a memory that is assigned to the application to store temporary information about your use of the application.

This is so that you are always able to access data on the app quickly and so you don’t have to repeat certain actions every time you launch the app.

So, information like your MyFitnessPal login details, some of your app settings like your notification preferences, your profile data and some images are all stored in the cache.

And, every time you launch MyFitnessPal, the app loads all the data from this cache memory to help you navigate the app smoothly.

However, because of the importance of this cache memory, whenever it becomes corrupt or develops a bug, the application will stop functioning properly, and may result in issues like the app notifications not going away even though you have opened all your notifications.

To resolve an issue like this, you would need to clear the cache memory to remove the corrupt data and get MyFitnessPal working well again.

To clear cache on Android:

1. Exit MyFitnessPal and swipe it away from recent items

2. Long-press the MyFitnessPal app

3. Select App Info

4. Select Clear Data

5. Select Clear Cache

6. Confirm to clear the cache

On iOS

1. Exit MyFitnessPal and swipe it away from recent items

2. Navigate to Settings on your device

3. Select General

4. Select iPhone Storage

5. Select MyFitnessPal

6. Select Offload app

7. Confirm the action

8. Select Reinstall app

Then check to see if the notification has gone away.

Fix 2 – Log Out and Log In

Another possible cause of the issue of MyFitnessPal notifications not going away is that your current login session may have become corrupt. Here’s why.

When you log into MyFitnessPal, you have created something called a login session. That login session is saved on the cache which we explained above so that you don’t have to log in every time you launch MyFitnessPal.

A login session simply means the duration of your access to an app or service from the moment you log in. When you log out, that login session has ended.

When you log into your MyFitnessPal account and the login session is created, MyFitnessPal servers assign something called a Session Token to your account.

This session token is like the key that allows you to access all the MyFitnessPal features and services that are available to your account, whether you are using the free or premium version.

These services, among other things, include receiving and managing push notifications on the app.

Unfortunately, there are times where MyFitnessPal servers may develop a bug (as explained in the first fix above), which causes the assigned token to stop working.

When this happens, you would start experiencing issues with using some features on MyFitnessPal like managing push notifications on the app.

To fix an issue like this, you would need to log out of your MyFitnessPal account and then log back in.

What this does is to assign you a new, working token that will allow you to continue using MyFitnessPal normally and fix issues like notifications not going away even after you have opened them.

To log out and log back into MyFitnessPal:

1. Launch MyFitnessPal app

2. Tap on More at the bottom right of the home screen

3. Next, scroll down and tap on Settings

4. At the bottom of the settings page, tap on Logout and you will be logged out immediately

Click on Log In on the same page to log back into your account and see if the notification issue is resolved.

Fix 3 – Update the App

The importance of keeping your apps up to date cannot be overstated. The developers of applications constantly release updates and patches to, among others,

1. Fix existing bugs with the application and get the app working normally again

2. Add software codes that prevent the application from running into bugs in the first place

3. Add new capabilities that allow the application to integrate better with your phone and prevent glitching

So, when you find that notifications won’t go away on your MyFitnessPal, and you have cleared the cache and created a new login session, you should then check whether your app is due for an update using the steps below:

1. Exit MyFitnessPal and swipe it away from recent items

2. Then, open your App Store or Play Store

3. Search for MyFitnessPal in the search bar and select it from the results

4. If there is an update available, you will see Update by the side.

5. Tap on update to begin installing the MyFitnessPal update

6. When it is complete, you should then see Open instead of Update.

7. Tap on Open to relaunch MyFitnessPal and see if the issue is resolved.

Fix 4 – Reinstall MyFitnessPal

If you update the app and you are still having the problem of notifications not going away, then it is likely that the MyFitnessPal application on your phone has developed a severe bug that has no current solution. In that case, you would need to uninstall and reinstall the app following the steps below:

1. Long-press the MyFitnessPal app on your phone’s home screen

2. Select Remove App or Uninstall, depending on your phone OS

3. Confirm to uninstall the app

4. Then, head over to your phone’s application store, search for and install MyFitnessPal again

Fix 5 – Contact MyFitnessPal

If reinstalling the app still does not fix the problem, then it’s time to reach out to MyFitnessPal for a solution. The issue may be a problem that they are unaware of, and so you need to let them know.

As a matter of fact, as at the time of writing this article, the following are issues that were recently brought to the knowledge of MyFitnessPal which they stated that they are working on.

Known Issues on MyFitnessPal for Android Users:

Bug: Error message when attempting to add a photo to a post in the Community

Bug: Setting to show MFP Blogs in the news feed is turning itself back on, after being toggled off

Bug: Getting a Something went wrong error when trying to post a newsfeed status with a photo

Bug: Welcome Back screens keep appearing for users

Bug: Print option not working for Recipes in the Blog

Bug: Notification Inbox not updating with new notifications

Bug: Nutritional info not syncing to GoogleFit

Bug: Photos not attaching to a status post when in Landscape

So, if you want to report your issue to them, use this link and click on Submit A Request

5. How’s Your Internet Connection

MyFitnessPal requires stable and strong internet connection for features like monitoring your progress, processing your daily goals, and pushing notifications to you.

If your internet connection is poor, MyFitnessPal may not register the actions you perform, like when you have read all your messages and notifications. As a result, MyFitnessPal would still indicate that you have unread notifications even though you actually do not.

So, when you encounter this issue, it’s definitely a good idea to check your internet connection. And if it’s poor, fix it using the steps below.

Fix – Fix Your Internet Connection

First, restart your internet using the steps below:

1. Put your phone in Airplane mode

2. Wait 10 seconds

3. Then turn off Airplane mode and make sure that you are connected to the right WIFI or mobile data network.

If that does not fix the issue, restart your router if you are using WIFI, following the steps below:

1. Unplug the router from power supply

2. Wait 1 minute

3. Plug the router back into power supply

Or, switch to mobile data if the WIFI won’t work and then see if the issue is resolved.

5. You’ve Already Opened the Message or Viewed the Notification, But MyFitnessPal is Taking Too Long to Adjust

Finally, it may just be a little glitch that’s causing MyFitnessPal to take time to register that you have opened all your messages and viewed your notifications. This is usually caused, not by the app, but by the native notification feature on your phone.

You may already know that, apart from the notification settings in the MyFitnessPal app, your phone has its own notification settings that control how installed apps push notifications to you. So, if the phone’s native notification function glitches, it sometimes causes a delay in registering read or opened notifications in an app.

Fix – Wait for the App to Adjust

In this case, all you need to do is to give it a bit of time and the notification will go away. If it does not go away after 5 minutes, restart your phone and see if the issue is fixed.

Brady Klinger-Meyers is an experienced tech writer and marketer who currently writes for Techzillo as well as other popular sites like MakeUseOf. At Techzillo, he focuses on consumer technology in general with his interest being Android OS. Read our Editorial Guidlines and Fact Checking process.

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