One of the most common errors to encounter while playing Minecraft online with other players is the “Multiplayer is Disabled. Please check your Microsoft account” error notification. The notification displays to the user after a recent attempt to join a Minecraft multiplayer lobby or server. This error does not affect single-player gameplay, but it will keep you from playing with your friends online till you get the problem taken care of.
If you are wondering why you have received the “Multiplayer is Disabled” notification in Minecraft, this guide has all of the information that you need to successfully diagnose and troubleshoot your issue.
This guide will break down many of the common causes of this notification as well as detailed troubleshooting methods to help resolve any issues that might currently be keeping you from playing Minecraft multiplayer.
What Does Multiplayer is Disabled Mean in Minecraft?
The “Multiplayer is Disabled. Please check your Microsoft account” notification works to indicate to the user that they are currently being restricted from connecting to the Minecraft multiplayer servers or lobbies. While multiplayer is disabled, users will be unable to connect to online multiplayer features of Minecraft until the players’ multiplayer is reenabled.
Why Does Minecraft Say Multiplayer is Disabled?
Now that you understand a little more about what the “Multiplayer is Disabled” notification means, you can start to examine some of the common causes for this error and start thinking about troubleshooting methods that could help fix the problem.
There are many reasons that you could receive the “Multiplayer is Disabled” notification. Some stem from your user settings, others from bugs or glitches. The guide will discuss these different reasons in detail below:
1. Multiplayer is Disabled On Xbox
The way that Minecraft handles multiplayer on Xbox consoles is dictated by the user settings that are currently in place on the console.
If you currently have your multiplayer settings disabled on your Xbox console, Minecraft will not be able to bypass this, causing the “Multiplayer is Disabled” notification to be displayed when you try to join.
Depending on your age or console parental restrictions, your Xbox could be automatically disabling the multiplayer features of your Xbox, to ensure that your online interactions are limited. Generally, the multiplayer features are not disabled automatically on the Xbox, so usually players who have changed this setting make a conscious effort to do so.
Limiting online interactions is one of the safety features that Xbox has in place to ensure the safety of all its users. This is especially geared towards minors, who make up a fair amount of the Xbox total userbase.
2. You Are Part Of A Family Group On Minecraft
Xbox has features that allow parents to manage and monitor the accounts of their children using a grouping system called Family Group.
Using Family Group, parents can create accounts for their children to use while playing games on the Xbox console. These accounts then become associated with the account set up by the parent.
Accounts that are under the umbrella of a Family Group will not be able to access or change any settings to their accounts on their own. All settings, including multiplayer, can only be altered by the parent account.
If you are currently part of a Family Group, there is a high likelihood that your multiplayer access is being restricted somehow. The Family Group features are meant to help ensure the online safety of all minors on Xbox, as it allows parents to actively monitor and limit their children’s online activities.
3. Your Birthdate Is Not 18+
Minecraft manages all data for players of the game under the age of 18. By law in the United States, Minecraft is required to do this to ensure the safety of all minors on the application.
The Children’s Online Privacy Protection Act which was enacted into United States law several years ago must be strictly adhered to by Minecraft’s parent company Microsoft. Due to this, the age requirements for playing online multiplayer in Minecraft are quite strict.
If you are attempting to access a Minecraft multiplayer lobby using an account with a registered age that is less than 18, you will find that you are unable to access it and the “Multiplayer Is Disabled” notification will be displayed.
All multiplayer privileges to Minecraft players under the age of 13 will be completely restricted automatically. Players between the ages of 13 and 18 could also experience these restrictions.
Recently, Minecraft added an age verification process that involved credit card verification to validate age. Users who were not able to provide a valid credit card had their accounts removed.
If you are a minor and you are trying to connect to the Minecraft multiplayer lobbies or Minecraft Realms, then you are most likely being restricted automatically, causing the “Multiplayer is Disabled” notification to be displayed.
4. Your Age Is Set To Below 13
All Minecraft players are required to create an account before they can access any multiplayer features of the game. When creating an account, Minecraft will ask for your birthday, then use your payment method to verify your age, or ask for a credit card to validate.
If upon signing up for an account, you are unable to verify that you are 18 years or older, or if you put that your age is below 13, you will automatically be restricted from all multiplayer components of the game.
Parental consent will be required for players who are ages 13 to 17, but players younger than that will not have to option to play Minecraft online. This is to ensure the online safety of all minors.
United States law requires that certain restrictions be placed on the types of activities and interactions that underage people can have online. Microsoft, which owns Minecraft, is required to adhere to the guidelines set in place.
Simply put, if you are under the age of 13 you will not be able to play Minecraft multiplayer. If the game detects you are trying to access multiplayer features while under the age of 13, you will be displayed the “Multiplayer is Disabled” notification.
5. You Are Too Young
Minecraft has access to your age through the account that you set up to access the game. If Minecraft detects that you are too young to access the multiplayer features of the application, you will receive the “Multiplayer is Disabled” notification and your access to all online features will be restricted.
There are rather strict rules and restrictions that Minecraft must adhere to regarding online features and minors. To keep everyone safe, players under the age of 13 will be limited to single-player experiences only. This helps cut down on any potential harassment or predatory behavior.
If you are a minor wondering why you are receiving the “Multiplayer Is Disabled” notification, it is simply because Minecraft has determined that you are too young to access any online features.
6. There Is A Bug Or A Glitch
Like any game or application, Minecraft is subject to the occasional bug or glitch that could cause you to not be able to access multiplayer features properly. A bug or a glitch could also trigger the “Multiplayer is Disabled” notification to display incorrectly.
Bugs and glitches are temporary errors that can occur randomly. These errors typically resolve themselves and clear up quickly. If you suddenly start experiencing issues while trying to access multiplayer features in Minecraft and the issue clears up on its own, you were likely just experiencing a minor bug or glitch in functionality.
Bugs and glitches are not common but are possible in any type of video game or application that you might be using. It can be frustrating to encounter these types of errors, but they resolve quickly, usually with no additional action needed from the user.
7. Microsoft Is Down
If you suddenly start experiencing any type of issues while attempting to use the Minecraft multiplayer features, it could be due to a widespread server outage at Microsoft. Minecraft’s online capabilities are run and managed by these servers, which can become overloaded or taken down for routine maintenance.
If that is the case, users will experience widespread issues while trying to connect to any Minecraft multiplayer servers or use any of the online communication features. This can be frustrating but the only thing you can do is wait for the servers to be restored.
Luckily, server outages are rare, and scheduled maintenance is usually announced in advance, so players can be aware of potential issues connecting to the Minecraft multiplayer features during that time.
You can check Minecraft’s or Microsoft’s website for any information about potential server issues, as well as their social media accounts.
How To Fix Multiplayer is Disabled in Minecraft
Now that you understand many of the common causes for the “Multiplayer is Disabled” notification to be displayed, you can examine some of the troubleshooting methods proven to help solve these types of issues. There are a few things you can try to gain access to the multiplayer features in Minecraft listed below:
1. Leave Your Family Group On Microsoft
If you are currently in a Family Group that has restrictions placed on online activity, you should consider leaving the group to help restore your access to the Minecraft multiplayer features.
This will lift all restrictions set in place by the Family Group administrator account, allowing you to access multiplayer regularly. This will not work if your Xbox or Minecraft account indicates that you are under the age of 13.
If you are a minor under the age of 13, it is not advised that you attempt to bypass these restrictions, as they are set in place to ensure the safety of all minors on Xbox and Minecraft. Bypassing these restrictions could put you at risk of harassment or predatory behavior if you are under the age of 13.
2. Allow Multiplayer on Xbox
If for some reason your Xbox settings have been edited to block multiplayer features on the console, you will not be able to access Minecraft’s multiplayer, no matter what your age is.
Multiplayer being disabled on your Xbox console is most likely the result of some intentional restriction, as it does not come natively disabled. If you are a minor playing on a restricted console, it is not advised that you alter these settings, as they are put in place to ensure the safety of underaged gamers on Xbox.
That being said, if you find that you edit your multiplayer permissions on Xbox, the process is quite simple. First, open the Xbox Family Setting application and navigate to the settings menu.
From there, go to the Multiplayer menu where you will be allowed to toggle on or off multiplayer restrictions. Once the restrictions have been turned off, you will be able to access Minecraft’s multiplayer features normally.
3. Set Your Birthday to 18+
As previously mentioned, if you are a minor wishing to bypass the Minecraft multiplayer restrictions, it is generally not advised that you do so. Having your account reflects your actual age will help Minecraft and Microsoft ensure the safety of all minors using the applications.
You can, however, simply edit your birthday to reflect an age that is above 18 to access the multiplayer features.
Keep in mind that if your account is under the control of an administrator account, like that of a Family Group, you will be unable to access and edit your birthday through your account. This can only be done through the administrative account associated with yours.
4. Restart Minecraft
Bugs and glitches are some of the most common causes for not being able to connect to Minecraft multiplayer correctly. This can cause the “Multiplayer is Disabled” notification to be displayed incorrectly.
If you believe this is the case, restarting your game could help end any run-time errors that could potentially be causing you to not connect properly.
5. Wait For The Problem To Go Away
If you are experiencing issues connecting to the Minecraft multiplayer features due to a bug or server outage, your best course of action would be to simply wait a while and try and connect again.
This can save you a headache trying to troubleshoot an issue that will eventually clear up on its own. Bugs and glitches often resolve themselves after a few minutes, while a server outage might call for some patience, as it could be hours before they are restored in some cases.
6. Contact Minecraft
If you are experiencing persistent issues while playing Minecraft, including not being able to connect to the multiplayer features and being displayed the “Multiplayer is Disabled” notification, then you could consider contacting Minecraft and having them further investigate your issue.
This should be considered as a last resort after trying all of the troubleshooting methods listed here, while also considering all of the different legitimate causes of the notification.
You will be put in touch with someone from Minecraft’s support team who will help walk you through any additional troubleshooting methods that you might have missed. This is a great way to get your issue resolved if you have tried all other possible methods and need additional assistance.
7. Contact Microsoft
If you believe that your connection errors in Minecraft are being caused by your Xbox console, you could consider contacting Minecraft support to have them look into your problem and suggest any potential fixes.
Minecraft is one of the most beloved video games of this generation, with players of all ages enjoying it across the globe. One of the measures put in place to facilitate a safe online environment for minors is the restriction of all multiplayer features to minors under the age of 13. Parental consent will be required for players who are ages 13 to 17.
These age restrictions are the most common reason that players will ultimately receive the “Multiplayer is Disabled” notification while trying to connect to a Minecraft server. These restrictions are put in place due to the strict laws in the United States regarding minor safety and privacy while using online applications.
With the knowledge in the guide, you can now accurately identify any issues that you might be having while trying to use the Minecraft multiplayer features, as well as troubleshoot the problem. Use the detailed lists above to identify the issue you are having and find the solution that works best for you.