On your iOS device, you have GPS that can track and record everywhere you go. With the GPS tracker in your device, you can use app such as Google Maps to check where you are at any given time – but before your iPhone or iPad can track where you are, you’ll first have to give permission.
On your iOS device, this tracking tool is called Location Services. Location Services allows Apple and other apps to gather and use information about the location of your iOS device. For example, this information can be used to give you directions on map apps, or Facebook can use it to find the best restaurants around your location.
Usually, Location Services should be able to provide third-party apps with the right location, but sometimes location services can fail on your device which stops apps from using your location. If this location data is crucial to the app you’re using, this can render the app useless.
The Reason Location Services Isn’t Working
The most common reason Location Services isn’t working on your iPhone or iPad is that there’s a bug in your device’s software that’s stopping the Location Services from finding your location – this can be caused by a failure in your OS, so you’ll need to troubleshoot it.
1. Allow Location Services
Before troubleshooting your device for any failures, you’ll need to make sure that Location Services is allowed in your privacy settings.
Before third-party apps can access your location, you’ll need to turn on location services – although you may have given a certain app permission to use your location, if you’ve restricted Location Services in your privacy settings, apps won’t be able to access your GPS.
To allow Location Services:
1. Go to Settings.
2. Click on Screen Time.
3. Click Content & Privacy Restrictions.
4. Click Location Services.
5. Toggle On Location Services.
6. Select Allow Changes. Check if apps can use your location.
If you’ve allowed Location Services and your third party app still aren’t apple to access your location, you’ll need to check if the app is restricted from using your location.
To check this, Go to Settings > click on Screen Time > click Content & Privacy Restrictions. In here, you’ll see all the apps that may need your location. Click on the app that isn’t able to access your location and select Always. This will allow the app to access your location at any given time.
2. Turn Off VPNs
If you have a VPN on your iOS device, you’ll need to turn this off because VPNs spoof your location so that you can access restricted content. If third-party apps have been failing to detect your location, it may be because your VPN is turned on.
It can change or hide your IP address so that you can use apps and websites that are blocked by your ISP.
3. Force Restart your iOS Device
If you’re still having problems with Location Services, then force restarting your iPhone might help fix the problem. If your iPhone has a software problem that’s stopping apps from access your location, force restarting your device can refresh the OS and get rid of the bug.
If you have an iPhone 7 or above:
1. Hold the sleep/wake key and the volume down key.
2. Wait for the Apple logo to appear
If you have an iPhone X or 8:
1. Quickly press the release the volume up button.
2. Quickly press the release the volume down button.
3. Press and hold the Power button until you see the Apple logo.
4. Reset Network Settings
On your iOS device, there are a few settings that are grouped as network settings. These settings include your WIFI, data, cellular, GPS settings. Location services are also part of your network settings and it uses all of the settings mentioned.
If you reset your network settings, it might fix the problems with your Location Services – a software problem can stop apps from access your location data even when Location Services are turned on.
To reset your network settings:
1. Go to Settings.
2. Click on General.
3. Go to Reset.
4. Click on Reset Network Settings.
You’ll be asked to enter your password and confirm your decision. Once your network settings have been reset, you can check if your Location Services is working.