Kindle Battery Exclamation Point? Try These 14 Fixes

Kindle Battery Exclamation Point

All Kindle models have an internal rechargeable battery. There are some notification icons related to your battery that you might see while using your Kindle device. One of these is a battery with an exclamation point.

This icon has left some Kindle users confused. This guide will help break down many of the common questions people have about the Kindle battery exclamation point icon, as well as offer some troubleshooting methods for some issues that you could encounter.

What Does A Battery With An Exclamation Point on a Kindle Mean?

If you see the battery with an exclamation point icon when trying to use your Kindle device, this means that for some reason your device is not adequately charged enough to turn on. Simply put, this notification is an indicator to the user that their device does not have enough battery power to turn on properly.

Several common issues could cause your Kindle device to not charge correctly, which will cause the battery with an exclamation point to be displayed. These issues will be discussed in detail later on in this article as well as troubleshooting methods that could help resolve your problem.

Why Does Kindle Have Battery With Exclamation Point

There are a few different reasons that your Kindle device could be experiencing charging issues, causing the battery with an exclamation point to be displayed. Some of the most common reasons, as well as troubleshooting methods that could help resolve them have been listed below:

1. Your Kindle Has No Battery Left and Needs to Recharge

If you have recently depleted the charge on your Kindle device or have left it unused for some time, this will cause the battery with an exclamation point to appear on your screen when you attempt to turn on your device.

This is a normal function of your Kindle device to notify the user of some sort of charging issue that it has encountered. Some common fixes for recharging issues have been listed below:

Fix 1: Charge Your Device

As the notification implies, charging your device should be your first course of action when encountering the battery with an exclamation point. Charging your device will change the exclamation point to a charging symbol, letting you know that your device is successfully charging.

If you are having trouble charging your device, try some of the other troubleshooting methods listed below to help you solve this issue.

Fix 2: It Your Kindle is Not Charging Properly, Connect to A Laptop and Charge From There

If you are having trouble getting the battery with an exclamation point to change to the battery with a charging symbol, you should consider switching your power method to a laptop and attempt to charge from there.

You could be having charging issues due to a faulty USB adapter or power outlet. Changing to your laptop to charge your device can help you find out where the problem is originating from. If your device can connect to your laptop, you are likely experiencing issues with your previous charging method.

Fix 3: Charge Your Kindle For More Than 24 Hours, Then Hold Charging Button

If you are having trouble with your Kindle device’s charging capabilities, then you should consider letting your device charge for a full 24 hours before trying to start your device. This will allow your device to be brought to full charge, which can help encourage any battery issues that you are experiencing to be resolved.

When you start your Kindle device after 24 hours, you should hold down the power button for at least 40 seconds to ensure a clean start. If your device has still not charged fully after 24 hours then you likely have a charging or battery issue.

2. Your Charging Cable, Charging Port, or Power Plug is Faulty

Your charging cable is one of the most important aspects of your Kindle device. Using a faulty charging cable with your Kindle device could cause issues with your device. These include not charging properly or potentially damaging your Kindle’s internal battery.

Your charging port is another key component of your Kindle device that is crucial to proper charging. Over time, the charging port connectors in your device could become damaged or dirty. When this happens it will be difficult for your device to charge properly.

Charging ports have a finite lifespan. Eventually, even with the proper care and maintenance, the charging port will need to be replaced. This is due to the frequency of plugging and unplugging your device from charging.

The power outlet you are using could also be causing your charging issues. Plugging your Kindle device into a faulty outlet or power plug will cause your device to not charge properly and could potentially damage the internal battery of your device.

If you are experiencing charging issues, the troubleshooting methods below have been proven to help resolve these types of problems.

Fix 1: Try A Different Cable

The first thing you should do if you are experiencing charging problems with your Kindle device is to switch the charging cable that you are currently using. This can help you better determine the root of your issue.

If you can properly charge your device after switching the cable, then your issues were likely caused due to a faulty cable. If this does not solve your problem, it could be caused by the charging port.

Fix 2: Replace Your Cable

If you find that the cable you are currently using is faulty and do not have another at your disposal, then you should consider replacing your charging cable (view on Amazon). Charging cables are typically not designed to last the full lifetime of your device, so you should expect to have to replace them at least once.

This short lifespan can also be attributed to the general wear and tear that the typical charger might go through during regular use. You can cut down on the likelihood of needing to replace your charger by ensuring that you keep it stored properly and plugged and unplugged carefully.

Fix 3: Clean Port With Compressed Air or Light Brush

Cleaning the charging port on your Kindle device could help solve any connection issues that might be occurring due to dirt or grime build-up. You should be careful when cleaning inside of the charging port as the connector pins are sensitive and can be easily damaged.

Consider using compressed air to blow out any debris that could be causing connection issues. A light brush would also work as a good alternative to compressed air. Keep in mind that over time, your charging port will become less and less functional until it eventually needs to be repaired or replaced. This will be covered in the next troubleshooting method.

Fix 4: Repair Or Replace Charging Port

As previously mentioned, the connector pins inside your charging port are very sensitive and easily damaged if the proper care is not taken. Over time the connector pins will become increasingly more worn until they cannot eventually transfer charge to your device properly.

When this happens or if your charging port has become damaged in some way, you might consider sending your Kindle off for repairs. It is not recommended that you try and repair the charging port yourself. Doing so could cause your device to incur more damage.

While it might be possible to replace the charging port on your device, it is often more practical to purchase a new device if it cannot be repaired. Luckily, as long as the proper care and use of the device have been adhered to, it will likely be quite a while before you start to notice any significant charging issues.

3. Your Battery Is Damaged

Some circumstances could cause the internal battery inside your Kindle device to become damaged. If you have left your device out in direct sunlight for an extended period, gotten your device wet, or significantly dropped your device, then you could potentially have damaged your battery.

A damaged battery will not be able to hold any charge or communicate with a power source in the correct way. It can be dangerous to charge a device with a damaged battery, as overheating is possible.

If you have a damaged battery, there are ways that you can remedy this issue listed below:

Fix 1: Repair or Replace Battery

Luckily, the battery on your Kindle device is simpler to replace than a charging port. You can contact Kindle support to schedule a repair or replacement for your device online.

You will have to mail your device in and wait for it to come back, so some patience is necessary for this method. It is generally not advised to try and replace the battery yourself.

Fix 2: Get A New Kindle

There are some instances where a battery replacement is not viable, for instance, if you are using an older model Kindle. You could also have other damage to your device caused by prolonged use with a damaged battery. In these cases, it is probably best to consider getting a new Kindle device (view on Amazon).

4. You Have Encounter A Bug Causing It To Not Charge

Like any device that utilizes software, your Kindle is subject to bugs and glitches that can cause functionality issues. This includes your Kindle device not charging properly. Bugs and glitches are temporary errors that occur due to some issue that the device has encountered internally.

Bugs and glitches are rare and typically resolve themselves without any action needed from the user. If you believe you have experienced a bug or glitch, the troubleshooting methods below can help solve your issue.

Fix 1: Restart Kindle Device

You should consider restarting your device if you cannot get it to charge correctly. Powering the device on and off again will give the device a chance to reconcile any potential run-time errors that could be causing charging issues.

A quick restart is often the best first approach to solving any type of problem that you are experiencing with your Kindle device.

Fix 2: Reset Your Kindle Device

If you are having issues charging your Kindle device, you could consider factory resetting your Kindle device. This will remove any potentially corrupted or damaged files that could be causing software issues.

To factory reset your device, you must first navigate to the Kindle home screen on your device. From there, navigate to the “Menu” page. On the “Menu” page you will find the “Settings” menu. There you will find the “Device Options” page, where the option to factory reset your device will be available. Simply select “Reset” from the “Device Options” menu.

After your device has been factory reset any erroneous files that could have been causing your issue will have been removed and replaced with fresh copies. You will have to register your Amazon account to your device again after a factory reset.

You will not lose any of your saved books or user settings, as they are tied to your Amazon account, but you will have to redownload them.

Fix 3: Calibrate Your Device’s Battery Manually

The battery activity of your Kindle device is dictated and monitored by the installed software and firmware. A bug or a glitch can cause this activity to be communicated incorrectly, leading your Kindle device to believe it is in a low battery state when it is not.

Calibrating your battery will help resolve this issue. To calibrate your Kindle’s internal battery, you must first make sure that you charge your device for at least 12 hours straight beforehand.

After you have properly charged your device, turn off the device and charge it for 30 more minutes to ensure proper battery function before calibration. Turn on your device and check if the charging activity is reflected on your device. If it is, repeat the above process once more and your battery calibration will be complete.

Fix 4: Calibrate Your Device’s Battery Automatically

There are applications that you can use in tandem with your Kindle device to automatically calibrate your device’s battery as well as display more detailed information about usage and battery health.

These types of applications can be located on the Google Play Store and Apple App Store.

Fix 5: Contact Amazon

For more serious bugs, you might find that you need to contact Amazon support and have them further investigate your issue.

Be sure to have attempted the troubleshooting methods listed above before considering this, as they will likely suggest many of the methods that are listed above. This can save you time when trying to get your issue solved by Amazon support.

You will need to provide Amazon with a detailed account of your issue so that they can walk you through any potential troubleshooting methods that you may have missed. Once they have investigated your issue, they will get back to you will detailed instructions on how to approach your issue.

5. Kindle Out Of Date

The most common cause of charging issues and general functionality errors is out-of-date software on your Kindle device. Your device depends on the most recent version of its software to function properly. These updates contain bug fixes and quality-of-life optimization for your device.

If you find that you are experiencing frequent issues with your Kindle device, including charging issues, you could need an update. The Kindle device will automatically notify you of any updates available when it is connected to a valid internet connection.

The user will have to manually download the update and install it for it to be applied. This is a key step of the update process that many look over, so keep this in mind.

Why Does Battery With Exclamation Point Still Appear On Kindle After Charging

If you have recently left your Kindle device on the charge for a significant amount of time and are still being shown the battery with an exclamation point icon notification, then you could be experiencing a couple of different issues.

1. Your Battery is Dead or Faulty

If your battery has become damaged somehow or simply seen the end of its lifespan, then you will still be shown the battery with an exclamation point icon when you try to power on the device.

In this case, the battery will no longer be capable of charging and will need to be repaired or replaced. If you have an older model Kindle, it might make more sense to upgrade to a newer device.

2. Battery Was Not Charging Properly

Sometimes a faulty connection or damaged charging cable can lead you to believe your device was charging when it was not. This can be frustrating but is preferable to some of the other issues listed above.

Always be sure to check that your device displays the battery with the charging icon whenever you have it plugged into a power source.

How Long Does A Kindle Take To Charge From Dead?

You can expect your Kindle device to fully charge in 4 hours. If your device requires significantly more time than this to charge fully, then this could indicate a problem with your battery or charging method.

The type of Kindle you have can also affect the total charging time your device needs. The standard Kindle can generally charge in around 3 hours. On the other hand, the more technologically advanced Kindle Paperwhite or Kindle Fire 8 HD will require up to 6 hours to fully charge.

How To Prevent Kindle Device Battery Issues

There are a few proactive measures that you can take to help prolong the life of your Kindle’s internal battery. Some simple ways that you can do this are listed below:

1. Do Not Overcharge Your Device

Device overcharging is one of the most common reasons for a battery to die or become damaged. You should be sure to remove your device from the charge as soon as it has reached full charge.

2. Do Not Charge Unnecessarily

Like any battery, your Kindle’s internal battery has a finite lifespan. You should only charge when necessary and try to charge your device up to full power and use it till the battery is depleted every time before charging.

3. Remove Charging Cable Carefully

It can be easy to quickly pull the charging cable out of your device. You should avoid this behavior as it could potentially cause damage to the charging port. Being careful as you remove and insert the charging cable in your device can also help protect your battery from incurring any electrical damage from a faulty cord or charging port.

4. Avoid Spills and Drops

Spills and drops can severely damage your device’s internal battery, which can cause charging issues and over time become dangerous. Because of this, you should handle your device with care and avoid drops and spills that could potentially be severe enough to damage your battery.

Final Thoughts

This guide has provided you with a detailed breakdown of all the different reasons that you might encounter the battery with an exclamation point while using your Kindle device.

With the information you now have at your disposal you can work to identify and resolve any issues that you might encounter while attempting to charge your Kindle.

The preventative measures listed above can help you avoid any battery or charging problems in the future. You now know all you need to troubleshoot your Kindle device charging issues.

Briley is a freelance writer and has been writing for over 10 years. The former journalist now content writer currently writes for Techzillo and focuses on consumer tech in general. His main interests include video games and consumer technology. He also writes for websites such as Lifewire, and Digital Trends. Read our Editorial Guidlines and Fact Checking process.


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