Putting iPhone into the recovery mode is one of the commonly used troubleshooting techniques. The iPhone users who are unable to fix an iOS related issue via iTunes in normal mode usually step up to the recovery mode.
Sometimes, iPhone users are unable to put their iPhones into the recovery mode and hence, they are unable to troubleshoot the problem either. Now if you are also facing a similar issue then you can read this article to develop an understanding that why is it happening, and how to fix this issue.
Why is it Happening?
If you have read the instructions from an authentic source and still couldn’t put it into the recovery mode then you have to revise the method just for the surety. First, it is important that you are using the original charging cable, many people buy replicas which is fine for charging, but it is not so productive for things like troubleshooting or data transfer. The second thing is the method itself. More often, it is the wrong buttons that ruin the whole process.
The method (buttons combination) varies for every iPhone model so revisit the method and see if you are applying it correctly. Once you are sure that everything is in the correct order and still the recovery mode isn’t executing then you will need to troubleshoot the issue. There could be a lot of reasons why it is not working. Addressing the issues mentioned below may well solve the recovery mode problem as well.
You need to check the iTunes version you are using. If it is an old version while an update is available then you should instantly update it to the latest version. iTunes is designed to address the iOS related issues, but it won’t be effective if you are not updating it regularly. Updating iTunes doesn’t take very long and the process is as simple as it could get. This article will explain the method for updating iTunes both through the Mac and Windows PC.
Updating iTunes on the Mac.
1. Launch the App Store on your Mac.
2. Head to the Updates tab and MacOS will automatically start looking for the iTunes updates.
3. Once it shows an update is available, you just need to click on the option Update.
4. Once the update is complete, plug in the iPhone and try putting it into the recovery mode. You are likely to be successful.
Update iTunes on Windows PC:
1. Launch the iTunes on your PC.
2. Click on the Help tab from the menu bar.
3. Next, click on the option Check for Updates.
4. Click on the option Install if an update is available.
Note: If you have downloaded the iTunes from the Microsoft Store then you won’t have to update it manually. It gets updated automatically.
Force Restart the iPhone:
The first step that most smartphone users take whenever they feel that something is wrong with their device is to restart it. Restarting the device is a powerful troubleshooting tool, but problems such as recovery mode issues do not get sorted by a normal restart. Most iPhone users know about the force restart method and how effective it is. If you do not know how to force restart your iPhone then refer to the method (different for every iPhone model) mentioned below.
For iPhone 8 or Later:
Quickly press-release the volume up button, then press-release the volume down button in quick succession. Once done, press-hold the sleep/wake button until the Apple logo appears on the screen.
For iPhone 7 & 7 Plus:
Press-hold the sleep/wake button in tandem with volume down button for at least 7-10 seconds. Do not release them until the Apple logo appears on the screen.
For iPhone 6 Plus & Previous Models:
Press-hold the home and side/top button (as per the model) for 10 seconds. Do not release them until the Apple logo appears on the screen.
Once the force restart is complete, you can connect your iPhone to the iTunes to put it into the recovery mode. People who have had this issue were successful in troubleshooting it with the help of one of these methods. The problem will likely disappear but if it doesn’t, you may need to take your iPhone to the Apple Store or a reputable repairing shop. Again, make sure that you are executing the method properly or else all this effort would be pointless.