Many people faced this issue where there iPhone got stuck on downloading the messages from iCloud after they updated their iPhones. The next few updates addressed this issue, but some users are still facing this issue even after updating to the newest version.
This may sound like a major fault, but luckily it is not. There are at least five troubleshooting techniques to address this issue once for all. So, if you facing a similar kind of issue then you need to troubleshoot it by yourself. Here is what you can do about it.
Check Apple System Status:
Before opting for any technical solution, you should check Apple System Status to see if it is working fine or not. It is not often the case, but Apple schedule regular iCloud maintenance and during that time, the service gets suspended for a few minutes. So, open the Apple System Status page and see if something is going on or not. If there is maintenance work going on, wait for 10-15 minutes. If everything looks fine then you can move to the next troubleshooting technique.
Change the Wi-Fi Connection:
It may sound silly, but if you are stuck on downloading messages from the iCloud then you should consider changing your iPhone’ Wi-Fi connectives. iCloud demands a fast and stable connection to do its job accurately and if your Wi-Fi is lagging then iCloud won’t work properly. So, just connect to a different Wi-Fi connection or restart your Wi-Fi to ensure stability.
Disable Messages in the iCloud:
Consider this method as an equivalent to a restart. You often restart your device if something isn’t working fine. However, before restarting the device, just restart the feature itself to see if it helps the cause. Do not worry, you just need to disable it for a few seconds so your Message backup won’t get affected. Here is what you need to do.
1. Go to the Settings on your iPhone.
2. Tap on your Apple ID; the first option on the screen.
3. Hit the option iCloud.
4. Now locate the option Messages and toggle it off for a few seconds. Toggle it back on after some time.
You have tried disabling/enabling the feature to no effect and that’s why you now need to restart the device. A simple restart may not be effective in this case and therefore, users will need to go for the force restart option. Force restart just refreshes the OS and eradicates a few minor glitches that are causing distress. Force restarting is different for different iPhone. Here is how you can force restart different iPhone models.
For iPhone 8 or Later:
Quickly press-release the volume up button, then press-release the volume down button in quick succession. Once done, press-hold the sleep/wake button until the Apple logo appears on the screen.
For iPhone 7 & 7 Plus:
Press-hold the sleep/wake button in tandem with volume down button for at least 7-10 seconds. Do not release them until the Apple logo appears on the screen.
For iPhone 6 Plus & Previous Models:
Press-hold the home and side/top button (as per the model) for 10 seconds. Do not release them until the Apple logo appears on the screen.
Reset Network Settings:
If force restart has failed to deliver then you may have to reset the network settings. You do not lose any data or content with this type of reset so do not be worried about creating a fresh backup. Resetting the network settings ensure that minor glitches in the network (Wi-Fi or cellular network) are addressed properly. You will need to reconnect your Wi-Fi (feeding the password, again) once this reset is complete. Here is how to do it.
1. Go to the Settings on your iPhone.
2. Tap on the option General.
3. Now scroll down to the very bottom and tap on the option Reset.
4. Choose the option Reset Network Settings.
5. Let the device finish the process. Now connect your Wi-Fi and download messages from iCloud without any trouble.
First of all, it is highly unlikely that this problem won’t disappear after the aforementioned techniques. However, if it doesn’t, the users can try the following tips as well.
- Force Close the Message app by double-tapping on the home button and then swiping up the Message app.
- Some people have suggested that downloading messages from iCloud while the iPhone is charging causes trouble. So, just remove the device from charging as a precaution before downloading messages.
- Use a third-party app if nothing else works for you.