While software updates for your iPhone are usually exciting, considering the new features Apple tends to release every so often, they can sometimes cause trouble due to unwarranted bugs. This is completely normal and not cause for concern. Software is written by humans and far from perfect.
Luckily, Apple is always releasing subsequent updates to correct the malfunctions caused by previous updates. But what do you do when your iPhone is asking for a passcode right after you update the device, and you never set a passcode on your device in the first place? While it may seem, the only solution is to factory rest your device, which would delete all your data and applications, there are actually a few other solutions you can try before resorting to such a drastic step.
Before we begin troubleshooting though, it’s imperative to mention that you should, as often as possible, backup your device. This will enable you to retrieve your data should something go wrong during the troubleshooting process, or if you ever do have to factory reset your device. While it’s uncommon for something to go wrong while troubleshooting, it’s always better to be safe than sorry.
Software isn’t a perfect science and bugs tend to appear often. This is no fault of your own, and not usually cause for concern. There are ample methods you can carry out to fix the problem. You don’t have to plan a trip to the Apple Store right away. To fix your iPhone, which is repeatedly asking for a passcode after you updated the software, follow the instructions below,
Enter a Default Password
While this solution may seem silly, it often works. To enter a default password, even if you’ve never set a password on your device, follow the simple steps below,
1. Enter 1234 or 123456 accordingly, depending on whether your device is requesting a four digit or six-digit passcode.
2. Check to see if the problem has now resolved.
Force Restart Your Device
Force restarting your device will cause a refresh, and may solve the problem. The great thing about this method is that you don’t have to worry about any sort of data loss whatsoever. A force restart won’t affect the contents on your device, other than the fact that they will now be refreshed. Follow the instructions below, depending on the model of your device,
1. Force restart your device, as follows,
- iPhone X/8 Plus/8: Press and rapidly release the Volume Up button, press and rapidly release the Volume Down button, and then hold the Power button until you see the Apple logo.
- iPhone 7 Plus/7: Press and hold the Power button and the Volume Down button until you see the Apple logo.
- iPhone 6s or earlier: Press and hold the Power button and Home button until the Apple logo appears.
2. Please wait as your device restarts. This may take a few moments.
After you’ve restarted your device, check to see if the problem has resolved and you’re able to gain access to your device without a passcode.
Use an Unlocking Tool
FoneCope iOS Unlock is a professional software tool that can solve many problems with your device, including unlocking it.
1. Download and install FoneCope iOS on your computer, and then launch it.
2. Click Unlock Screen Passcode.
3. Click Start. Connect your iPhone to your computer using the lightning cable.
4. Enter the model of your device and download the proper firmware accordingly.
5. Click Start to Extract firmware.
6. A window will appear letting you know that unlocking your device will erase all the data on it. Enter 000000 in the text field towards the bottom of this window and click Unlock on the lower right corner.
The passcode should now be removed.
Use iTunes to Delete Passcode
Restore or factory reset your device using iTunes if none of the methods above work. You should use this method as a last restore, since of course, as stated in the introduction, it will lead to data loss. Your iPhone will return to the state it was in when you first bought it.
However, if you back up your device often, you have absolutely no reason to worry. You can choose to restore your device from iTunes after the factory reset takes place. This will ensure that all of your previous data and private information is back in place as it originally was. Follow the instructions below in order to factory reset your device and delete your passcode using iTunes,
1. Put your iPhone into recovery mode as follows,
- iPhone 8 and above: Press the Volume Up, Volume Down and Side button at the same time until the device powers off. Using the lightning cable connect your iPhone to your computer and press the Side button until the recovery mode logo appears.
- iPhone 7 Plus/7: Press the Top and Side button to power off your iPhone. Using the lightning cable connect your iPhone to your computer, while holding the Volume Down button until the recovery mode logo appears.
- iPhone 6 or earlier: Press the Top and Side button to power off your iPhone. Using the lightning cable connect your device to your computer, while holding the Home button until the recovery mode logo appears.
2. On your computer, a window will appear, asking for confirmation. Click Restore.
Once your device has been restored, you should now be able to access it without having to enter a passcode. However, you’ll have to set up your device as new. This is the same process that you had to carry out when you first purchased your device.
You can avoid this step if you choose the Restore from iTunes Backup option. This will also restore all of your previous data and information. It will, however, be a time-consuming process, especially if you had a lot of content and information on your device. Please be patient when both factory resetting your phone, and also restoring it from iTunes.