Best Free iTunes Alternatives

You’ll notice that your iPhone even reminds you every now and then to back up your device, like an old friend, providing you with advice you didn’t know you needed. However, what happens if you backup your device often, but during the restore process you receive the message, iTunes could not restore because Backup session failed.

This problem usually isn’t cause for concern and can happen for various reasons, with the most common being that you’re using an outdated version of iTunes. It’s also possible that you have certain security software’s installed on your device, which are halting the backup process. Or perhaps, the reason could be much simpler.

Maybe your iPhone and computer need to simply restart in order to refresh their memory. Whatever the reason, there are a few troubleshooting methods you can carry out to fix the problem. To get started and backup your iPhone appropriately, follow the instructions below.

Update iTunes

Updating to the latest version of iTunes has shown to solve many problems. Software isn’t flawless and bugs occur often. Software updates are released often to correct the bugs and mistakes or prior updates. Try updating iTunes to the latest version and then try backing up your device again. Follow the direction below to get started.

If you’re a Windows user,

1. From the top menu bar, click on Help.

2. Click on Check for Updates.

3. If an update is available, follow the prompts on the screen and update the software accordingly.

If you’re a Mac user, iTunes updates most often come with masOS updates. In order to check for updates, follow the instructions below,

1. Launch the App Store.

2. Click on Updates in the upper right corner of the window.

follow the prompts on the screen

3. If an update is available, follow the prompts on the screen and update the software accordingly.

Turn Off Your Computer and iPhone and Turn Them On Again

Turning a device off and then on again is, contrary to popular belief, a solution that often works. This will reboot your devices and refresh the memory stored. Shut down your computer as you normally would, then turn it on again. In order to turn off your iPhone, follow the instructions below.

For iPhone X or later,

1. Press and hold the Side button and one of the Volume buttons until the slide to power off slider appears.

2. Drag the slider to the right to power off your device.

For iPhone 8 or earlier,

1. Press and hold the Top or Side button until the slide to power off slider appears.

2. Drag the slider to the right to power off your device.

After you’ve turned off both your computer and iPhone, turn both devices on again, and try the restore again.

Disable Security Software

This usually isn’t a problem if you’re a Mac user, however, if you’re a Windows user, it’s possible you’ve a security software on your computer. This software could be interfering with the restore process on your iPhone. In order to fix this problem, you should either update, or uninstall the security software. If possible, try disabling the software while carrying out the restore. If you prefer not to change anything about the security software, then you can always try restoring your iPhone using a different computer.

Erase All Content to Reset Your iPhone

If you find that when you connect your device to iTunes it doesn’t appear or that you can’t remember your passcode, you should reset the device to factory settings. This may solve your problem, and allow you to then restore the device. Please note that resetting the device will delete all of its data. In order to reset your device, follow the instructions below,

1. Open the Settings application on your device. It has a grey background with an icon of a gear on it.

2. Tap on General.

3. Tap on Reset.

Tap on Erase All Content and Settings

4. Tap on Erase All Content and Settings.

After resetting your device, which may take some time, connect your device to iTunes once again and try to restore the device from backup. Using this solution or one of the above methods should solve your problem.