Instagram Not Showing Mutual Likes? Try These 8 Fixes

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Instagram Not Showing Mutual Likes

This guide will provide you with all of the information that you need to determine why Instagram is not showing your mutual likes on posts that you believe you should see.

When someone from your friend list has liked a post that you are viewing, you should be able to see their name.

If you cannot see your mutual friend’s usernames on posts that you both have liked, you should use this guide to help you identify and resolve the issue.

Why Is Instagram Not Showing Mutual Likes

The next part of this guide will focus on the different reasons that Instagram might not be showing your mutual likes properly. You should use this list to identify your issues so that you can resolve them appropriately.

1. You No Longer Follow the Specific Person, But You Forgot

If you no longer follow the person and have forgotten that you unfollowed them, this will cause Instagram to not display mutual likes from that person on Instagram posts. You must be mutual friends with someone on the Instagram application to see mutual likes.

As soon as you unfollow someone on the Instagram application, you will not be able to see mutual likes from that person until you start following them again. You should use the troubleshooting method listed below to resolve this issue.

Fix 1 – Follow Them, And They’ll Show Up in Mutual Likes

You should follow the person who you wish to show up in your mutual likes. If the person already follows you, you will automatically begin to see their name on posts that they have liked that you are currently viewing.

This is the only way that you will be able to see mutual likes with another person on the Instagram application. You should ensure that you are following all of the people that you wish to see mutual likes.

2. The Person You Thought Should Show Up Didn’t Like the Post

Another reason you might not be seeing someone’s mutual likes is that they simply have not liked the post that you are currently viewing. You will only see mutual likes from people if they have liked the post that you are currently viewing.

If the person has not seen or liked the post, then you will not see their name at the front of the likes under the Instagram post. You will not be able to control whether or not someone likes a post on Instagram.

If this is the case, you will simply need to assume that they have not seen or interacted with the post and try and find a post they have liked to see if you can see the mutual like on there.

If you wish to confirm with the person whether or not they liked the post you should ask them directly.

3. You Don’t Have Any Mutual Followers With Them

If the post you are viewing has been posted by someone who is not currently a mutual follower with any of your other Instagram friends, then it is likely that people from your own follower list will not like the post.

Because Instagram hosts so much content, it is not realistic to expect that people will see all of the same posts that you do. If you do not share any mutual followers with the person whose post you are viewing, it is unlikely that any of your friends will see and also like the post.

This will cause you to not see any mutual likes on the post that you are currently viewing. You will need to get more of your mutual friends to view and like the post before you will be able to see any mutual likes on the post.

To get people to view and like the post, you should advertise it to your friends on the Instagram application and encourage them to go and view the post. This will raise the chances of someone on your follower list liking the post and showing up as a mutual like.

4. There’s A Bug

Bugs and glitches are common causes of all sorts of issues on the Instagram application. These types of errors are typically caused by runtime errors or application hang-ups that cause issues with functionality.

Bugs and glitches typically occur randomly and resolve themselves on their own, without any action needed from the user.

That being said, in some cases, bugs and glitches can be persistent and need to be addressed before you will have full functionality of your Instagram application.

You should consult the list of troubleshooting methods found later in this guide to help you resolve these types of issues. As previously mentioned, bugs and glitches that are persistent will need to be addressed before you will be able to properly use Instagram and its features.

While your Instagram application is experiencing bug-related issues, it is possible that you will not be able to properly add people to your notification list on the app.

This can be frustrating, but the troubleshooting methods contained later in this guide can help your resolve these issues.

Fix 1 – Log Out, Then Back In

Logging in and out of the Instagram application can help encourage the application to resolve any account issues you are facing that could be keeping your account from functioning correctly.

Like any application, the Instagram application can get hung up due to bugs and glitches. These could cause your Instagram application to not work correctly.

Logging in and out of your account will refresh your application and encourage the resolution of any errors that your application could be experiencing.

This could force account privileges to be reevaluated and processed correctly if they were experiencing issues due to some internal error the application is experiencing.

Fix 2 – Update Instagram to Get Rid Of Bugs

If you are having issues, it could be because the version of applications you are using are out of date.

The Instagram application release periodic updates that improve the functionality and user experience on the app. The updates also serve to fix bugs and glitches that they have been made aware of.

Keeping your applications up to date is vital for an optimal experience. If you let your application fall behind on updates, you run the risk of encountering errors and bugs with your Instagram’s application functions more frequently.

To update the applications, you will need to navigate to the app store and find whichever application you are trying to update. On the application page in your phone’s app store, you will be able to view any potential update files that are available for your application.

You will need to manually download and install the update file for it to be applied to your phone. Once this has been done, you should close and reopen the application and you should have the most current version of the Instagram application.

Most phones can be set up to automatically download and install updates so that you do not have to search for them manually. You will need to check your phone’s update settings to enable these settings on your device.

Fix 3 – Clear Your Cache to Get Rid of Instagram Bugs

How you clear your Instagram cache will depend on the type of device that you are currently using to access the application.

The list below will walk you through the process for popular mobile devices and web browsers that are most commonly used to access Instagram.

If you are using Google Chrome to access Instagram, you will first need to click the three dots at the top right corner of your screen. This will bring up a menu where you can find the More Tools tab.

In the More Tools tab, you will find the option to Clear Browsing Data. Click this option and choose the All-Time option. Finally, check the Cached Images & Files box and click Clear Data. This will successfully clear your Instagram cache in Google Chrome.

If you are using Firefox, you will first need to open the Firefox menu at the top of the screen. Navigate to the History tab, and you will find the option to Clear Recent History.

Click on Clear Recent History and approve the clearing of Everything and check the Cache box. Once this has been done, click Clear Now, and you will have successfully deleted your Instagram cache on Firefox.

If you are using an Android device to access Instagram, you will need to open your device’s Settings menu and then open the Apps menu. In the Apps menu, you will see the Instagram application. Tap into the Instagram application menu and select Storage.

In the Storage menu, you will find the option to clear all of your cache data related to the Instagram application.

If you are on an iPhone, you simply need to delete the Instagram application from your device and reinstall it to successfully clear the cache.

After you have successfully cleared your Instagram cache, the location issues that you are experiencing have a good chance of being automatically resolved.

Keep in mind that these files will immediately begin to be replaced by new cache files. You should consider clearing your cache periodically as it begins to grow larger in size.

Fix 4 – Uninstall and Reinstall the App

When you are having trouble with your Instagram applications, a reinstall can help encourage the resolution of these errors and restart the application running fresh. This is a good solution for many problems people encounter using the Instagram application.

To reinstall the Instagram application, you will need to delete the application from your device completely. Once you have done this, you will have to re-download the applications from the app store and reinstall them on your device.

This will replace all of the files associated with the applications with new ones. This process will remove any damaged or corrupted files that were potentially causing your issues. You will not lose any of your account information by deleting the application from your device.

All of your data is tied directly to your account which means that as long as you can log in to the account that you were previously using, all of your Instagram videos, messages, and comments that you have saved will still be available for viewing.

This could also force an update of your application if the version of the application currently available in the app store is a more updated version than the one you had before.

Fix 5 – Contact Instagram Support

If you are experiencing many persistent issues with your Instagram application, you should consider contacting Instagram support so they can investigate your issue further.

You should only consider this once you have attempted all of the troubleshooting methods listed here, as Instagram support will likely suggest many of the methods on this list.

You can contact Instagram Support on their website or through the app. There you will find detailed instructions on how to report your issue. First, you will need to provide a detailed account of your problem which will then be investigated by someone at Instagram Technical Support.

Instagram Support will walk you through any potential troubleshooting methods that you might have missed and offer detailed suggestions on how to successfully solve your issue.

This method requires some patience, as dealing with customer service on the phone can be frustrating. Rest assured that Instagram Support will do all they can to get your application functioning properly.

Fix 6 – Wait For Them To Come Out With A Fix

In some cases, you will simply have to wait for Instagram to release a fix for your issue. This is more common with widespread issues that affect a large group of users on the app.

When this happens, Instagram will be made aware of the issue and immediately begin working on a fix to release that will resolve the issue.

It usually does not take long for Instagram to release a fix for an issue once it has been made aware of it. The fix will be rolled out in an update for the application that will fix the errors that you may be experiencing.

You will need to be on the lookout for the update containing the fix if you have become aware of a widespread issue that people are experiencing on the Instagram application.

This can be frustrating, but as previously stated, these issues are generally rare and are resolved quickly.

5. Instagram Is Down

One main reason you could be experiencing issues with your Instagram application is server issues at Instagram.

If the servers are down, you will likely experience many issues with connectivity and functionality while using the app, including not being able to properly use notifications.

Servers are what enable users to connect and communicate effectively through any type of social media application. Server outages are rare, however, and typically only happened during times of scheduled maintenance.

That being said, server overloads are possible and will cause you to not be able to access certain network features and will cause issues when trying to use the favorite button in the Instagram application.

You can check the status of the Instagram servers on the website of their social media accounts.

Server outages are a widespread issue that affects many users of the Instagram application at once. You will have to wait for the server issues to be resolved before you will be able to use the Instagram application.

You will likely not be able properly to access your account during a server outage due to the application’s current inability to gather accurate data that matches your account. This will cause you to not be able to log in or use notifications properly.

Fix 1 – Wait For Instagram To Go Back Up

If the Instagram servers are currently down, the only thing you will be able to do is to wait for the issue to be resolved. Instagram server outages are rare and typically only happen during short periods of required maintenance.

That being said, server overloads and crashes are still possible. Keep an eye out on Instagram’s website or social pages for more information regarding any ongoing server outages or scheduled maintenance.

You can expect server outages to be resolved within two hours. More severe server issues could cause the downtime to greatly exceed this estimation. For server overloads, the downtime you can expect is around five to six hours.

During Instagram server outages, you will likely not be able to access your account or use notifications properly. Consider using another social media application in the meantime while Instagram works to resolve the server issues.

Final Thoughts

This guide has provided you with all of the information that you need to resolve issues with Instagram not showing mutual likes. Using the information in this guide, you can identify the cause of your issue as well as use the proper troubleshooting method to try and resolve it.

 

Brady Klinger-Meyers is an experienced tech writer and marketer who currently writes for Techzillo as well as other popular sites like MakeUseOf. At Techzillo, he focuses on consumer technology in general with his interest being Android OS. Read our Editorial Guidlines and Fact Checking process.

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