iCloud, a cloud storage service, revolutionized cloud computing when Apple released it in 2011. With over 850 million users worldwide, iCloud has managed to solve the storage problems of users all over the world. You’d think that such a storage service would remember your login credentials, however, many users have reported that iCloud often repeatedly asks for unwarranted sign-in requests.
A popup message appears requesting that you enter your password. Once you comply, the message will go away, only to return again after a few moments. This is a problem that occurs irrespective of device, with users complaining of the issue on their iPhones, iPad’s and Mac’s. However, you don’t need to worry as this isn’t necessarily cause for concern. You don’t have to plan a trip to the Apple Store just yet and may be able to fix the problem on your own.
This problem may occur after you update the software on your device. You may have also enabled two –factor authentication on an updated device while possessing older outdated devices, which will now be stuck in the infamous iCloud password loop.
Or more simply, you may just need to refresh your device by performing a soft reboot as it’s not uncommon for an iDevice to become overwhelmed with processor-heavy tasks, and therefore, begin acting abnormally. There are a few ways to solve the iCloud sign in loop problem. Follow the instructions below to stop iCloud from repeatedly asking you for a password,
Before you begin troubleshooting the problem, it’s best to ensure that you have a backup of your device. This way should anything go wrong during the troubleshooting process, you’ll be able to restore the contents and data on your device accordingly. While none of the methods below require deleting or erasing the contents on your device, it’s always better to be safe than sorry. Once you’ve backed up your device, follow the instructions below to fix the iCloud sign in loop.
Update the Software on Your Device
It’s not uncommon for software updates to cause problems on your device. While this seems counterproductive, it’s normal for software to contain bugs and errors. Luckily, Apple is constantly releasing subsequent updates in order to correct the mistakes and bugs that occurred on prior updates.
For this reason, it’s essential to always keep the software on your Mac and iPhone up to date. This should be the first line of defense, whenever you’re experiencing any sort of technical problem with your devices. In order to update the software on your iPhone, iPad or iPod Touch, follow the instructions below,
1. Open the Settings application on your device. It has a grey background with an icon of a gear on it.
2. Tap on General.
3. Tap on Software Update.
4. If there’s a software update available, tap on Download & Install.
5. After the update has downloaded, tap on Install.
Please note that the process to download and install the latest version of iOS will take a fair amount of time. Please be patient. If you would like to update the macOS software on your Mac, follow the instructions below,
1. Open the App Store application.
2. Click on Updates in the upper right corner.
3. Take note if a software update is available. If so, click on Update towards the right.
This process will be time consuming. Please be patient and don’t interrupt the process. Keep this method in mind for future references whenever you begin to experience a problem with your iPhone, iPad, iPod Touch, or Mac. Updating the software on your device is often seen as a chore that most users ignore, however, this is a mistake. Software updates provide not only new features, but fixes to problems you may have noticed on your device, and to problems you didn’t even know existed.
Reboot Your Older Device
By soft resetting, otherwise known as rebooting your device, you’re refreshing the contents therein. This tends to be helpful if your device is experiencing problems, such as certain applications not working or when other important functions begin to act abnormally. You don’t have to worry about data loss when carrying out a soft reset on your device, since this won’t delete any data or have an impact on storage.
1. Reboot your old device depending what it is, as follows,
- Macs: Click the Apple logo in the upper left corner, scroll down, and click Restart.
- iPhones: Press and hold the Top and Side button until the Power Off slider appears. If you have an iPhone X then hold the Side and Volume button instead.
- iPads: Press and hold the Top and Side button until the Power Off slider appears.
2. When you see the password prompt for iCloud, enter your correct password once.
3. Your new device should detect that Your Apple ID is being used to sign in to a new device. Click Allow on your new device.
4. You will be provided with a six-digit verification code to enter into your old device. Note the verification code and enter it into your old device.
This should prevent your older device from sending you into the iCloud password loop. If the problem still persists, follow the steps below,
Sign Out and Delete: iPhone, iPod Touch, and iPad
By signing out of your iCloud account, deleting it and then signing in again you’ll be refreshing your devices memory of your iCloud account and resetting the settings therein. This is an easy way to fix the iCloud sign in loop problem. To get started, follow the instructions below,
1. Click Settings on your device. The Settings application has a grey background with an icon of a gear.
2. Click on iCloud and navigate to iCloud Apple ID. Scroll down and click Sign out. Note: Depending on your software update, this process may vary. You may instead have to click on your Profile Name and then click Sign Out.
3. If you see the prompt Delete Account for iCloud, tap accordingly.
4. You will be asked to enter your password for verification purposes. Click Turn Off. It may take a few moments for the sign out to occur.
5. Carry out a Forced Restart on your device. Press the Home and Top button at the same time until you see the Apple logo. Note: For iPhone 7 and 7 Plus, you’ll have to hold the Side and Volume Down buttons for a few seconds until the Apple logo appears. For iPhone 8 or above press and release the Volume Up button, then press and release the Volume Down button, before lastly, pressing and holding the Side Button until you see the Apple logo.
6. Click on the Settings application. Click on your Apple ID Profile, and Sign In. Sign back into your account.
This should prevent your device from entering the iCloud password loop. For Macs, follow the instructions below,
Sign Out: Macs
1. Click on the Apple logo in the upper left corner, scroll down, and click System Preferences.
2. Click iCloud.
3. Uncheck all the boxes. The blue check marks should disappear.
4. Click FaceTime, followed by Preferences.
5. Click Settings and then Sign Out.
As tedious as this is, you’ll have to follow step #4 and step #5 in Messages, Calendar, Reminders, iTunes, App Store, Find My Mac, and Mail.
1. Open System Preferences again, and click on iCloud.
2. Click Sign Out.
3. Click on the Apple logo in the upper left corner of your screen, and click Restart.
4. Once your computer has restarted, open System Preferences, and click iCloud.
5. Sign back into your iCloud account and select the applications you would like to sync with iCloud.
You have now hopefully solved the iCloud password loop problem.