Just like all other apps, Hulu comes with its faults and annoyances. One is that, sometimes, you get randomly logged out of your account and have to go through the process of getting logged in every time you try to watch something on Hulu.
You can also use this app on countless devices, so this problem happens to all sorts of people. Hulu is accessible on Samsung TV’s, Firesticks, Roku Tv’s, Xbox’s, and virtually any other device that can access the internet or has the ability to download apps.
This means that whatever device you use to stream Hulu, there is a chance that you might be randomly logged out of your account which can be a huge headache when you want to enjoy the content Hulu has.
Why Does My Hulu Keep Logging Me Out
1. You Keep Turning Off Your TV
Fix – If Hulu Logging Out Bothers You That Much, Don’t Turn Off Your TV
One pretty easy fx to try and get Hulu to stop logging you out over and over again on your TV is to simply just not turn your TV off at all. This logging out will usually happen when you go to reopen Hulu on your TV and not when your TV is still powered on and running Hulu.
It is when you decide to power off your TV for the day or even just for a little while that Hulu gets logged out. So, by leaving your TV on and never turning it off, Hulu will not have the option to log you out because the app is always open and always running.
Some TV’s have a feature that will cause them to automatically power down if you are not using your TV for a set amount of time.
If your TV does this, to avoid getting logged out of Hulu once again, you will have to go in to your TV’s settings and change this so that it does not power down after a period of inactivity.
If you are not able to do that, you will have to press some buttons on your remote occasionally so that your TV does not power itself down and log you out of Hulu.
Fix – Log Into A Different Hulu Account
It may just be your account that is the problem and that is why you keep getting logged out of your Hulu account. One solution may be to just use a different Hulu account. Maybe your son has his own account, or your best friend has an account as well.
Ask anyone you know who has a Hulu account for their email and password, and then use their account instead of on your same device.
This will hopefully get you logged in and staying logged in so you can easily use Hulu without the issues of getting randomly logged out. Fix 2 – Watch Hulu on Another Device
Your device may also be at fault for the reason as to why you are not able to stay logged in to your Hulu account. Try to use another device to access Hulu’s content instead. If you were using your computer to watch Hulu, try using your TV.
Or, maybe you were logged out of your Hulu account on your phone, so you can try and see if Hulu will work for you on your tablet. Changing the device you are using may be a simple solution to keeping you logged in to your Hulu account.
Fix 3 – Contact Hulu
If all else is still failing and you just want to stay logged in on Hulu so that you can enjoy your favorite new movie and watch it with your Hulu account while at home, reaching out to the Hulu customer support is another solution you can try.
To contact them, go to help.hulu.com/s/help-topics. Once you get to the website, select your language and you can get started in letting the company know about the problems you are having with your Hulu account staying logged in.
As you scroll down on the website, you will see a list of different areas that Hulu users typically have issues with. You will then have to select Using Hulu as your issue from this page. Hulu will now give you a variety of different ways to get your account to stay logged in.
At the top of the screen, you will also see the option to Contact Us. If none of these articles were able to help you, click on that option. From there, you will be able to talk to a live representative on the website through a chat box and they can hopefully help you as well.
If their website for customer service is still of no help to you, you can call 1-888-265-6650 and get in touch with a live customer service representative from Hulu.
They will be able to help you from there and hopefully get your Hulu account to stop logging you out so you can finally enjoy it.
Fix 4 – Use Another Streaming Platform
If you just can not stay logged in to your Hulu account but want to continue to stream, there are multiple other platforms available to you. Hulu alone pulls in most of their content from other channels.
When you go to watch something on this platform, you can see what channel they are using it from. If you have a cable subscription, you can then download that channel’s app to your device and log in to your cable account.
Then, you can watch that exact same movie or show, just from this channel. Additionally, there are tons of other platforms that are around the same price that you can use instead. Disney Plus, Netflix, Youtube TV, Amazon Prime, Peacock, and just having a cable subscription are some of the most common ones that will provide access to very similar content as Hulu.
3. Hulu’s Cache Files Are Full
Fix – Clear Cache Files
Hulu itself on your device may be full of too much additional information and data that is not relevant to your account or its functions which could be why you are getting logged out.
To get rid of this extra information, you will need to clear cache fles. By doing this, you are not losing any information that is necessary and instead just filter out all of the data that has been saved overtime that you do not need.
Clearing cache files is very simple and can be done in a matter of minutes. However, it will change how you do this depending on what device you are using.
Thankfully, going to help.hulu.com will walk you through whatever device you are using, from iPhones to Xbox’s, and everything in between.
Fix 2 – Delete Old Devices in Hulu
You may have some old devices still associated with your Hulu account that are just taking up some extra space and causing you to get logged out of your account. Thankfully, you can easily remove any old devices that you no longer have or are not in need of having Hulu anymore.
1. The frst thing that you will want to do is get a computer, laptop, or desktop and go to Hulu.com.
If you do not have any of those, you can also do this on any device you have that is not a TV and has access to the internet. Just make sure you are using the website and not the app.
2. Once you are at Hulu.com you will need to click on Sign In and get logged in to your account if you were not beforehand.
3. Now, hover over your profile letter in the top right corner of your screen and select Account from the menu that appears.
4. You will now be brought to a page that lays out the details of your account. Scroll down a little bit until you see Your Account and then select Manage Devices.
5. This screen will show you all of the devices that are logged in to your Hulu account. Simply click on the blue Remove button next to any of the devices that you no longer want your Hulu account to be associated with.
Fix 3 – Reinstall App
One of the ways you can try and fix this issue and stay logged in to your Hulu account is by simply just deleting the app and then reinstalling it.
Once you have deleted your Hulu app, head to the app store on whatever device you are using and reinstall it. Now that you have the Hulu app back on your chosen device, you may have to log in again or your information may be saved. G
et logged back in and this will hopefully prevent you from being logged out again from Hulu on this device.
4. You’re Already Logged Into 2 Devices
Fix – Log All Devices Out
Another reason why your Hulu account might be logging you out of your account is that you are logged in on two or more devices.
There is sadly a set limit to how many devices can be logged in to your Hulu account, otherwise the entire planet could operate with just one person having a Hulu account.
If your Hulu account is logged into on too many devices, Hulu will log you out on other accounts so you are not using too many devices and breaking their rules.
One way that you can stop getting logged out of Hulu on your main device is to log out on all other devices that your Hulu account is being used on.
Logging out is simple and all you have to do is click on your account on whatever device you are using. Log Out will then be at the bottom of your account and all you have to do is press that to get logged out.
Now, keep your main device logged in and this will hopefully stop you from getting logged out of this device on Hulu.
5. Internet issue
Fix – Restart Network on Device
You can also try to fix your issues with Hulu logging you out not by restarting the internet connection on the device that you are using to watch Hulu on.
This is a simple and fast potential remedy that can hopefully get you back to reading your newest book. How you go about restarting your network will vary based on the device that you are using.
Your network settings will typically be located on the menu or setting of whatever device you are trying to get logged into on Hulu. Once you are able to find this setting area, you should see your network settings.
Simply turn off any network settings for a while and then turn it back on after a couple of minutes. This will restart your network on the device you are trying to stay logged in to Hulu and make streaming a whole lot easier.
Fix 2 – Restart WIFI
You might not be able to stay logged in to Hulu on whatever device you are using because your Wi-Fi is down or there is a bad connection to your own Wi-Fi network. One simple method to attempt to remedy this issue is by restarting your Wi-Fi.
To do this, you can disconnect and then reconnect to your Wi-Fi on your device, locate your Wi-Fi router and unplug and plug back in your Wi-Fi router, or power down and power back up your Wi-Fi router.
You can also switch your device to use your own cellular data, courtesy of your personal phone plan, if available when your internet connection is down or just simply not working and then switch back to your Wi-Fi connection as another way to restart it.
This will restart your Wi-Fi, and your internet with it, which will hopefully allow you to be able to stay logged in on Hulu on the device of your choice and allow you to stream your shows with ease.
Fix 3 – Reset Router
You might not be able to get logged in to Hulu on whatever device you are using because your internet is down or there is a bad connection to your own Wi-Fi network. One simple method to attempt to remedy this issue is by resetting your Wi-Fi router.
To do this, you can disconnect and then reconnect to your Wi-Fi on your device, locate your router and unplug and plug back in your router, or power down and power back up your router.
You can also switch your device to use your own cellular data, courtesy of your personal phone plan, if available when your internet connection is down or just simply not working.
This will reset your router, and your internet with it, which will hopefully allow you to be able to stay logged in on Hulu and enjoy your binge watching to the fullest.
6. Your Software is Outdated
Fix – Update App
Another reason that you might keep getting logged out of your Hulu account on whatever device you use is because the app is outdated and is in need of an update.
Just like the other apps you use on your phone or other devices, Hulu will periodically release new updates that enhance the Hulu users experience and also get rid of some bugs and glitches that have been happening to multiple accounts.
By updating your Hulu app, the creators may have fxed the issue that is causing you to be logged out constantly. Updating your Hulu app will depend on what type of device you are using.
If you are watching Hulu on a TV and this is happening to you, when you go to open up your Hulu app, you will most likely be met with a message telling you that you need to update Hulu before you can use it on your TV.
Your TV will then have a button you can press on this page that will bring you right to the update that you are in need of. However, if your TV does not automatically do this for you, simply go to the app store on your TV and check for any needed updates there.
This is also how you update Hulu on any other device that you are using, unless you are using the website instead of the app. So, if you are using the Hulu app, go to the app store on your device and see if it needs an update.
Updating Hulu should help you stay logged in to your account on whatever device you decide to use. If you are using the website, however, on any device, you will not need to update Hulu as websites do not need updates.
7. If You’re Watching it Through Chrome on TV, The Browser Could Be the Issue Fix – Clear Cache and Cookies
If you are watching Hulu through Chrome on your TV, clearing cache and cookies might be the solution to keeping you logged in to your account.
All this does is basically cleanse your browser of any information or data that is taking up space on Chrome but you do not need to have. Clearing your cache and cookies can easily be done with just a couple of steps.
1. The frst thing you will want to do is to open up your Chrome Browser on your TV.
2. Next, simply go to the menu bar at the top of your TV screen and click on the Tools option.
3. Now, tap on Options or tap on Preferences. Only one of these buttons will appear on your screen, it just depends what type of TV you are using.
4. Once you are at this page, you will see a menu to the left. Select the option that says Privacy and Security.
5. This will then bring you to a screen that has multiple buttons. Navigate to the one that says Cookies and Site Data and then tap on the Clear Data option that appears.
Once you have completed these steps, you will have officially cleared cache and cookies on your Chrome browser and this will hopefully stop you from getting logged out of your Hulu account in the future.
Fix 2 – Change Browsers
Another way to help you from getting logged out of your Hulu account through a Chrome browser on your TV is to change the browser that you are using, which is Chrome.
Some of the options that are offered by virtually every other Smart TV out there include Puffin TV Browser, TVWeb Browser, TV Bro, JioPages TV, and a couple others that are unique to the type of TV that you are watching Hulu on.
To get to these browsers instead of Chrome, do the exact same thing you did to get to Chrome. Now, log in to Hulu on this new browser.
By changing from Chrome to whatever browser you decide to use next, this gives your TV a refresh and a chance to figure out how to stop logging out of Hulu now.
This change in browser will hopefully stop your issues of being logged out of your account and keep your information saved so you can easily access Hulu through your TV without having to log back in every time.