Users have voiced their complaints with the Alexa suggestion feature as it can sometimes be frustrating to be asked a follow-up question when trying to execute a simple task. This guide will break down the ways that you can limit the amount of Alexa suggestions that you receive when using your device.
How To Turn Off Alexa Suggestions In General
The list below details many of the common ways users have reported successfully limiting or turning off the Alexa suggestions feature.
The Alexa suggestions feature is one that most users find frustrating as it leads to unwanted dialogue at the end of every request to your device. Use the methods below to help you solve this issue.
1. Turn on Brief Mode
The brief mode option on your Alexa device will limit the length of the responses that you get considerably. This will cut down on the amount of unwanted dialogue that you encounter when using your device, including any follow-up suggestions.
To turn on brief mode for your Alexa device, simply open the Alexa app that you use to control your device. Tap into the “More” menu and select the “Settings” tab. There you will find the “Voice Responses” menu where you can toggle the brief mode on and off for your device.
Once in brief mode, your Alexa device will use less dialogue and use short sound notifications for most responses. This will cause any follow-up suggestions to be shortened in length and most cases less frequent.
2. Turn Off Hunches
Alexa hunches is a feature that suggests relevant follow-up tasks to the user as well as notifications of any smart home devices that are not functioning normally.
For example, if you say the phrase “Goodnight” to your Alexa device and currently have the hunches feature turned on, then your Alexa will automatically offer to turn off any lights that you currently have connected to your application.
The hunches feature is enabled by default on all Alexa devices but this feature can be disabled if you find it annoying or intrusive. To turn off the hunches feature on your Alexa device, you might first open the Alexa application that you use to control your device.
Once you have opened the application, tap the “More” menu and select “Settings”. There, you will find the “Hunches” menu where you can turn off this feature. This will stop your Alexa device from suggesting any relevant follow-up actions after completing a task or query.
3. Turn Off Amazon Shopping Toggles
Your Alexa device is tied to your Amazon account and will use your information to provide shipping and shopping notifications. This can lead to several unwanted notifications from your Alexa device.
You can help cut down on these notifications by editing your Amazon Shopping information in the Alexa application. To do this, open the Alexa application that you use to manage your device.
Once you have opened the application, tap into the “More” menu and then into the “Settings” tab. There, you will find the “Notifications” menu, which will give you options to turn off settings related to Amazon shopping on your Alexa device.
Once you have successfully toggled off the notifications related to Amazon shopping, you will encounter significantly fewer unwanted notifications when using your Alexa device.
How to Turn Off By The Way On Alexa
The “By the Way” feature is how Alexa leads into a follow-up suggestion for a task or query. Users will hear their Alexa device say” By the Way” before suggesting a potentially irrelevant or unwanted dialogue.
This is a feature that some users find frustrating. Use the guide below to help you turn off the “By the Way” feature or limit the number of suggestions that you receive while using your device.
1. Use A Child’s Profile When Using Your Alexa Device
If you create and sign into an account that has been registered as a child, the “By the Way” feature will be restricted from use on the device. Accounts that belong to underaged individuals will have certain restrictions on the things that their Alexa devices can do.
These restrictions can help ensure the safety of all minors who might be using an Alexa device. One of these restrictions placed on child devices is the lack of suggestion features.
This is to ensure that the only types of functions that the Alexa application can perform when being used by a minor are carefully monitored. The Alexa device is a highly capable online device so regular internet safety precautions are in order.
To turn on the Amazon Kids feature on your Alexa device, you must first open the Alexa application that you use to manage your device. Once you have opened the app, navigate to the “Devices” menu. There you will find the “Echo & Alexa” menu, where you tap into the “Amazon Kids” tab.
In the Amazon Kids tab, you will find the options to turn the feature on or off. If you have not previously created a profile for use with Amazon Kids, you will be prompted to do so.
Keep in mind that there are several changes that you will experience by shifting to Amazon Kids Mode on your Alexa device. The most significant of which is the lack of suggestions and unedited music being unable to play.
2. Turn Off The Things to Try Feature
The Alexa “Things to Try” feature offers suggested actions to the user that will better help them get to know the different types of functions their device is capable of. This feature can be helpful to new users but can get frustrating as you get to know your device better.
You can turn off this feature if you no longer wish to be suggested features to try on your Alexa device. To do this, you must first open the Alexa application that you use to control your device.
Once you have opened the application, navigate to the “More” menu and select “Settings”. In the settings menu, you will find the “Notifications” tab. Tap into this tab and there you will find the option to toggle off all features related to “Things to Try” on your Alexa device.
When “Things to Try” has been successfully disabled, you will no longer receive suggested features that you might already be aware of. This can cut down on the number of unwanted dialogue that you experience when using your Alexa device.
How To Fix Problems With Amazon Alexa Suggestions
If you are experiencing issues regarding the Alexa suggestions feature, there are a few troubleshooting methods listed below that could help solve your problem.
All of the troubleshooting methods listed below have been proven to resolve issues related to amazon Alexa suggestions as well as other general problems that you might experience when using your device.
1. Restart Your Amazon Alexa Device
You should consider restarting your device if you are having problems with your Amazon Alexa device. Powering the device on and off again will give the device a chance to reconcile any potential run-time errors that could be causing functionality issues.
A quick restart is often the best first approach to solving any type of problem that you are experiencing with your Amazon Alexa device. A restart can also encourage any recent suggestions and changes to go into effect.
2. Reset Your Amazon Alexa Device
If you are having issues with your Amazon Alexa device, you could consider factory resetting your device. This will remove any potentially corrupted or damaged files that could be causing software issues.
After your device has been factory reset any erroneous files that could have been causing your issue will have been removed and replaced with fresh copies. You will have to register your Amazon account to your device again after a factory reset.
3. Update Alexa Application
The Alexa app is one of the most important components of your Amazon Alexa device. If the application has fallen behind on updates, you could potentially experience issues. These issues include your suggestion settings not being updated correctly.
Updates for the Alexa app act to patch out the bugs and glitches that could potentially cause issues with functionality. Missing out on these updates will keep your device from working optimally and could eventually lead to your device becoming inoperable.
You can check for updates or have them downloaded and applied automatically depending on your app installation settings on your phone. It is safe practice to keep automatic downloads turned on for all your apps so that you do not fall behind.
4. Update Alexa Device
The most common cause of issues and general functionality errors is out-of-date software on your Amazon Alexa device. Your device depends on the most recent version of its software to function properly. These updates contain bug fixes and quality-of-life optimization for your device.
If you find that you are experiencing frequent issues with your Amazon Alexa device, including suggestion issues, you could need an update. Your Alexa device will automatically notify you of any updates available when it is connected to a valid internet connection.
The user will have to manually download the update and install it for it to be applied. This is a key step of the update process that many look over, so keep this in mind.
5. Check Your Internet Connection
If your internet connection is out, it could cause problems for your device, including the Alexa suggestion feature working incorrectly. Always be sure that you have access to a stable internet connection before trying to use your Amazon Alexa device.
Consider restarting your router if you are experiencing internet issues. If that does not solve your problem, you should contact your internet service provider to find out more information about your outage.
6. Contact Amazon
If you are experiencing persistent issues with your Amazon Alexa device or application, you should consider contacting Amazon so they can investigate your issue further.
You should only consider this once you have attempted all of the troubleshooting methods listed above, as Amazon support will likely suggest many of the methods on this list.
You can contact Amazon Support on their website. There you will find detailed instructions on how to report your issue. First, you will need to provide a detailed account of your problem which will then be investigated by someone at Amazon Support.
Amazon Support will walk you through any troubleshooting methods that you might have missed and offer detailed suggestions on how to successfully solve your issue.
This method requires some patience, as dealing with customer service on the phone can be frustrating. Rest assured that Amazon Support will do all they can to get your application functioning properly.
This detailed guide has provided you with valuable information regarding problems and complaints that people commonly experience when using an Amazon Alexa device.
The suggestion features are meant to help improve the user experience and ease of access but some users find the feature frustrating, as it causes long bits of unnecessary or unwanted dialogue after issuing a command or query.
Using the information provided for you in this guide, you can now take the steps towards avoiding these suggestions by using one of the methods listed above. You also have access to a detailed troubleshooting guide for solving problems related to the Alexa application and the suggestions feature.
The Alexa is an amazing piece of technology that has changed the way people live forever. With millions of users around the world using Alexa to control their smart-home appliances, Amazon Alexa has quickly become a mainstay in the home appliance industry. Use this guide to keep your Amazon Alexa working as intended.