Purchasing a new phone can be very exciting as you now have access to new features, an innovative design, and an improved camera and battery life. However, when you first bring your new phone home the process to transfer everything from your old phone to your new phone can be a bit frustrating. Aside from transferring all of your personal information, you may also have to transfer your service provider and number.

If you had been using MetroPCS then you may want to learn how to switch your service to a different phone. MetroPCS, otherwise known as Metro by T-Mobile is a prepaid cellphone service provided by T-Mobile USA. If you decide to move your MetroPCS number and service to a new phone, you’ll have to put a MetroPCS SIM card in the new phone, and then go through the MetroPCS activation process. This is very easy to carry out and only requires a few moments of your time.

You can carry out the activation process online or through a MetroPCS store. You can easily add a new MetroPCS line and number to your account by contacting the company.

Activation Process for MetroPCS

If you own a phone that’s compatible with MetroPCS, all you need to do is put the MetroPCS SIM card into your phone, and activate it online. If you need a SIM card or phone, you can order is from MetroPCS online, or pick both up from a MetroPCS store.

You also have the option to use a phone you had previously used with another carrier, as long as that phone isn’t tied to one carrier and is compatible with MetroPCS. If the phone is an unlocked phone, you won’t have any problem. If your phone is not unlocked though, you’ll have to contact your previous carrier in order to unlock the device.


If you’re new to MetroPCS, then first and foremost, welcome to one of the most popular phone services out there. If you have your phone and SIM card ready, all you need to do is navigate to the MetroPCS website, and click on either Activate One Phone or Activate Multiple Phones, depending on your current situation. Afterwards, all you’ll need to do is follow the simple on-screen instructions. You may want to have a debit or credit card ready, if you still need to pay for the service. The online payment process is very secure, and it’s highly unlikely that you’ll experience any sort of problem.

If you happen to be porting a phone number from a different carrier, then it’s best you have the phone number and your old carrier PIN, on hand.

Call or Visit a Store

Though the online activation process is very easy to carry out, many users remain hesitant to activate their phone online. Perhaps you’re not very tech-savvy, or you simply don’t want to insert your financial information online. Whatever the case, if you don’t wish to carry out the activation process online, all is not lost. You still have the option to contact MetroPCS customer service through phone.

You can also go to your local MetroPCS store, if you’d rather someone else handle the process, with you nearby. If you choose to visit your local MetroPCS store, then be sure to have your old phone number, carrier, your old phone, PIN number (if applicable) and your new phone with you. The technician at the store will handle the activation process for you and your new phone will be set up and ready for use in a matter of moments.