Initially, if you wanted to use WhatsApp on the web, that is, using the WhatsApp URL, you would need to have already WhatsApp installed on your phone and then have your mobile phone connected to the internet for the duration of your use of WhatsApp on the web.
But after paying attention to the demands of WhatsApp users, Facebook decided to release a feature where you are able to use WhatsApp on up to four different devices but independent of each other.
This means that you no longer have to have your phone turned on and connected to the internet in order to use WhatsApp web on your computer.
But many users have started to request to go back to the old version of WhatsApp web, where they were only able to use WhatsApp web on their computer if their phone was connected.
For some users, this would guarantee more security because no third party will be able to access their WhatsApp account on the web without having the phone connected.
For others, the new WhatsApp web version seems to be running into glitches a lot, such as taking too long to load messages or even setting up the WhatsApp web account for the first time.
But can you return to the old version of WhatsApp web and get back to where you can only use WhatsApp web when your phone is connected? Read on to find out more.
Can You Return to the Old Version of WhatsApp Web?
No, unfortunately, you cannot return to the old version of WhatsApp web. In fact, if you have recently installed an update for the new WhatsApp web, you cannot roll back the update and take the WhatsApp web to the immediate previous version before the update.
The truth is that for web applications, you cannot obtain a previous version of the application because only the latest versions are maintained on the servers of the application developer.
Therefore, if, for example, you have the latest multi-device WhatsApp web version, there is no other version of the application that is available to you.
Even if the old version of WhatsApp web still exists, it would only sit in the archive of Facebook servers and is no longer available to the public.
You see, web applications exist only in their live versions, and the moment you have a given version of a web application, the previous version is no longer accessible to you.
Please note that this is different from desktop applications such as WhatsApp desktop.
Because WhatsApp desktop comes as a stand-alone package software program, someone can archive the application package and make it available for public use if someone wants to revert to such old versions.
But as far as the WhatsApp web version is concerned, there is just no way to return or revert to the old version of WhatsApp web, where you need to have your phone connected in order to be able to use WhatsApp web.
How to Return Old Version Whatsapp Web
As we have just explained in the section above, there is simply no way to return to the old version of WhatsApp web.
We understand that this can be frustrating for some users, especially those who want to preserve their security and privacy, by needing the phone to be connected in order to have access to WhatsApp web.
And also for those who have been encountering issues with the latest WhatsApp web updates.
Because there is no way to return to the old version of WhatsApp web, we are going to try to provide solutions to solve the problems you may have when using the latest WhatsApp web multi-device version.
1. Slow Loading On Setup
Many users have observed that when trying to set up the computer to use WhatsApp web for the first time, they encounter issues such as slow loading of their WhatsApp accounts, error messages such as “check that your computer has an internet connection”, and inability to get past the scan QR code stage.
We will try to address this one after the other.
2. Slow Loading of Account
Normally, when trying to set up WhatsApp web for the first time, you would have to go through the following processes:
1. Open WhatsApp on your phone and click on the three vertical dots at the top right of the screen
2. Here, you would then need to click on Link devices
3. You will receive a prompt to accept to scan the QR code on another device to link your WhatsApp account
4. Then you would have to go to the URL web.whatsapp.com on your computer to scan the QR code displayed on the screen using your phone
5. When you do this, you should immediately be taken to your WhatsApp messages after about a second or two of loading.
6. But this is where most users have issues because the messages take several minutes to load and open their WhatsApp account on the web. It just gets stuck on the loading screen and keeps rolling without opening the messages.
Fix – Close the web page and reopen it
When you encounter such an issue, the solution that has worked for most users is to close the webpage and then reopen it. Although this will make you repeat the setup process, it has often resolved the issue of endless loading after scanning the QR code.
Fix 2 – Check your internet connection
If you are setting up WhatsApp web for the first time on your computer, WhatsApp would have to load all your message history onto your computer.
This would require a strong internet in order to access your WhatsApp mobile remotely, download all the messages and then display them on your computer.
Therefore if your internet connection is not strong, it will result in taking too long to load the messages after scanning your QR code.
Because of this, you should always make sure that you have a strong internet connection when trying to set up WhatsApp web for the first time.
Also, even if your internet connection is generally strong, but there is a temporary disconnection during the setup, it will result in WhatsApp web taking too long to load your messages even if the connection is later restored.
3. “Check that your computer has an internet connection” error message
Many users report that when they are trying to set up WhatsApp web for the first time or if they have been using it and just want to open a new session, WhatsApp web takes a while to load and then gives the error message “check that your computer has an internet connection”.
Users report that this happens even though the internet connection is strong and they’re able to open other websites on other tabs.
From this, it is quite obvious that the issue is not the internet connection as claimed by WhatsApp but a bug that has occurred on the WhatsApp web interface.
Fix – Use another browser
The new version of WhatsApp web is still relatively in its infancy. Facebook still has a long way to go in achieving excellent integration with the major browsers such as Edge, Firefox, and Chrome.
We have found that the “check that your computer has an internet connection” error message occurs on different browsers at different times.
So, for now, the only way to address such an issue is to use another browser when it occurs on the browser that you’re currently using. However, so far, users report that Firefox and Edge have the best experience in comparison to other browsers like Chrome.
So if you are on a browser and receive the error of “check that your computer has an internet connection” when trying to load your messages, simply close the browser and open another browser application to try using WhatsApp web.
4. QR Code Keeps Rolling
The third issue that users report when trying to set up WhatsApp web is that the QR code scanning takes too long to complete before going to the page of loading the messages on the computer.
When you scan the QR code, it should take nothing more than 2 seconds to complete the scanning and then go to the page for loading your messages on the computer.
But for many users, this process keeps on rolling until they are instructed to log out of WhatsApp web on the computer.
When you encounter the issue of the QR code taking forever to scan, what you need to do is to use another browser and repeat the process.
As we said, different browsers experience these issues at different times, so you need to switch between browsers and repeat the process until you find the one that works smoothly for you.
5. Messages Taking Too Long to Load for Existing Users
Some users who have been using the new version of WhatsApp web report that loading their messages is taking too long. For some users, this started to happen after installing an update for the new WhatsApp web version.
Users reported that message loading stopped at 1% for about 2 hours before eventually loading completely.
Fix – Improve internet connection
From our research, we found that the latest updates on the new version of WhatsApp web increase the bandwidth requirements for data transfer on WhatsApp web.
So if you try to load your WhatsApp web and it takes too long to complete, it is likely that your internet speed is not adequate for the latest WhatsApp web version.
While this can be very limiting for users who are not in fast-speed internet locations, it is aimed at improving the overall experience of users when using WhatsApp.
WhatsApp is aware of this and has stated that they are working to strike a balance for average internet speeds and fix the issue of messages taking too long to load.
But in the meantime, it is important to have a strong internet connection if you have been using WhatsApp web and recently installed the latest updates.
6. Old Messages Not Showing Up
For some users still, when WhatsApp web completes loading, they are unable to see old messages from their phone. When this happens, they usually receive the error message “use WhatsApp on your phone to see older messages”.
This is another bug associated with the latest WhatsApp web multi-device version. For other users, the WhatsApp web keeps losing connection to the internet, causing communication to be practically impossible.
Fix – Wait it Out
If you encounter such a problem. There really isn’t much you can do other than to wait it out. This issue is usually temporary, and WhatsApp is constantly releasing fixes to address the problem.
The issue usually goes away on its own after some time. We have found that improving the internet connection or changing browsers does not resolve the issue at the time.
The only thing you can do is to wait and then try again sometime later and see if the problem is resolved.
However, bear in mind that you may continue to experience such issues in the meantime until WhatsApp web is completely stabilized by Facebook.
7. Security and Privacy Concerns
Some users want to revert to the old version of WhatsApp web, where they need their phones to be connected first before they are able to use WhatsApp web.
Some users see this as an extra layer of security because if their phone is not connected to the internet or does not have WhatsApp installed on it, nobody can have access to their WhatsApp account in a remote location using WhatsApp web.
Although this is a valid concern, there is, unfortunately, no way to revert to that old version of WhatsApp web. Therefore, in the meantime, this is what you can do to prevent connections on a computer using WhatsApp web for your account:
1. Open WhatsApp on your phone
2. Tap the three vertical dots at the top right corner of the screen
3. Top on Link devices
4. Here you will see all the devices that are connected to your WhatsApp account
5. Tap on the devices and tap on disconnect or log out to log out of those devices
It is true that there is a case to be made for the old version of WhatsApp web, especially because of the glitches that occur on the new version and the security concerns associated with being able to use multiple devices independently for a single account.
However, there is no way to return to the old version of WhatsApp, and all you can do in the meanwhile is try the fixes provided in this article to continue using the new version of WhatsApp web until Facebook get its act together.