It’s an inevitable fact for computers that, over time, they won’t perform as well as they did when you first opened the box–and Gateway computers are not excluded from that fact. Sure, you can win back some of that performance by restarting your computer or simply cleaning your computer system, but arguably the best solution is resetting your Gateway computer. Most call it “factory resetting.”

Factory resetting can solve numerous problems, primarily when it comes to software. Hardware issues, on the other hand, are largely ignored after a factory reset and may even hinder the process–like a damaged hard drive. But when it does work, resetting your Gateway computer back to the state it was when it left the assembly line can be a boon.

For starters, it can revert your PC back to optimal performance. This is because everything that it was is no longer true; files that were saved, programs that were installed–gone, every last file. What you’re left with is a very clean Gateway computer, ready to be given to a friend, family member or donation. And resetting your Gateway computer can be a cinch.

Factory Resetting Gateway with Windows 10

What’s great about Windows 10 is the ability to either “refresh” your computer or completely reset it. If you choose to “refresh” it, your personal files stay intact, but everything else is removed. Steps for both are provided.

“Refreshing” Windows 10

1. Start by opening the Windows Start menu either by clicking on the Windows logo in the bottom left corner, along the taskbar, or by tapping your Windows key.

2. In the Windows Start menu, type anywhere in the menu “Recovery Options” and click on the app that appears in the search results.

3. Under “Reset this PC,” click Get Started.

4. Choose “Keep my files.” This will revert everything back to the way your Gateway computer was on the first day, but your personal files will stick around. After selecting it, give it a few moments to prepare the process.

5. When your computer is ready, click Reset.

Resetting Windows 10

1. Start by backing up every important file you would like to keep. Think of photos, music, personal files, and so on. Use a USB flash drive, cloud service or external HDD/SDD.

2. Next, open your Windows Start menu either by clicking on the Windows logo in the bottom left corner, along the taskbar, or by tapping your Windows key.

2. In the Windows Start menu, type anywhere in the menu “Recovery Options” and click on the app that appears in the search results.

3. Under “Reset this PC,” click Get Started.

Remove everything

4. Choose “Remove everything.” That option will remove every trace of what your computer once was. Your computer will then prepare itself.

5. When your Gateway PC is ready, click Next.

Reset

6. Do take a moment to ensure that all files have been backed up and you’re ready to purge your computer. Read over what this process will do one last time. When you’re ready, click Reset.

Factory Resetting Gateway with Windows 8/8.1

It should be pointed out beforehand that resetting a Gateway computer with 8.1 will most likely revert it to Windows 8. If that does happen, and you want Windows 8.1, you’ll have to then upgrade your PC back to 8.1. If your computer was originally 8.1, then you have nothing to worry about.

Like its descendant, Windows 8/8.1 also comes with an option to simply refresh your computer–keeping personal files and dumping the rest–or factory resetting. How far you want to take it is entirely up to you, but either way steps will be provided for both.

“Refreshing” Windows 8/8.1

1. Start by opening your Windows Start menu.

2. Click on Settings, the gear icon in the top right corner.

3. On your Settings page, choose “Change PC Settings.”

4. Next, you’ll see the menu option “Update and recovery.” Go ahead and click that.

5. Your next move is to click Recovery.

Refresh your PC without affecting your files

6. When the pop-up window appears, choose “Refresh your PC without affecting your files.”

7. Finally, start the process by clicking “Get Started.”

Resettings Windows 8/8.1

1. Perform Steps 1 through 5 presented in the previous section.

2. Instead, choose “Remove everything and reinstall Windows.”

3. When you’re ready, click “Get Started.”