One of the perks of having an Android is being able to use the Google Play Store. You can find just about any app that you need. The Google Play Store also has movies, shows, books, and music available to download. When you download from the Play Store, the item should immediately begin downloading.

You can’t download multiple things at once, so the apps will begin to queue. The queue holds the downloads that are waiting to happen. Although the downloads should start one after another, sometimes they don’t and end up stuck in the queue. Here’s how you fix queued downloads.

Fixing Queued Downloads

There are a few different things that you can try to get your Google Play queue to work properly.

Clear the Queue

Taking everything out of your queue and redownloading everything after might help fix your Google Play Store.

1. Open the Google Play Store.

2. Tap on the icon in the upper left corner of the screen that looks like three horizontal lines. A menu will emerge from the left side of the screen.

3. Select “My Apps and Games.”

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4. At the top of the screen, select the “Installed” tab.

5. At the top of the screen, tap the “x” icon to the right of the name of each app. This cancels the download process for the app.

6. Tap the “x” next to each app that’s in the queue.

7. Try to redownload one of the apps and it should begin downloading immediately.

Clear the App Cache

Cached data is stored because of your phone constantly. This occurs because your phone is trying to keep information so that it can quickly load it every time you revisit the app or the website. Clearing the app cache allows it to build a new store of data and any data that might have been causing the app to malfunction will be erased. Here’s how you erase the cache of the app.

1. Open the Settings app. The icon resembles a grey gear.

2. Scroll down the settings menu and select the “Apps” option. You’ll now see a menu of all the apps on your phone.

3. Scroll until you see the Google Play App. Once you see the app, tap it.

4. You’ll now be on the information page for the Google Play Store. Tap on the “Storage” option.

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5. Once you’re on the storage screen, you’ll have to select the “Clear Cache” option at the top of the screen.

Now, the queue should be fixed and you can attempt to download something else to get the queue going.

Force Stop Google Play App

This is a good thing to try after you clear the queue.

1. Open the Settings app. The icon resembles a grey gear.

2. Scroll down the settings menu and select the “Apps” option. You’ll now see a menu of all the apps on your phone.

3. Scroll until you see the Google Play App. Once you see the app, tap it.

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4. At the top of the screen, select the “Force Stop” button.

Restart your Device

Restarting your device is a good thing to try also. Simple press and hold on the button on the side of your phone so that you can choose the restart option.

Trying one of these methods should get your Google Play Store back to normal so that you can download all the apps, movies, books, and games that you want.