Over the years, Facebook Messenger has become one of the most popular platforms for communication, competing with the likes of iMessage and WhatsApp. Facebook Messenger is constantly receiving updates, in order to improve user experience. Every so often, new features, whether that be stickers, improved video calling, and more are added to the application. Nonetheless, the application is far from perfect.

A common problem many users report when working with Facebook Messenger is the “Waiting for Network” issue. This is a problem that occurs when Facebook Messenger, for whatever reason, has trouble connecting to the network. As a result, you become unable to see videos and pictures in the application. Furthermore, you can’t even send or receive messages from others, thereby, making the application, practically useless. You may see a little blue circle on the screen, indicating the error.

There are many reasons why this problem may be occurring. It’s possible you may need to reset your network settings, in order to refresh the contents therein. Perhaps, your software is out of date, and you need to install an update. Maybe all you need to do is refresh the Messenger application, since that probably hasn’t been done in ages. Whatever the case, this problem can usually be solved in a matter of moments. In order to begin troubleshooting the network error with Facebook Messenger, follow the instructions below.

Force Stop Facebook Messenger

It’s common for applications to experience problems every now and then. The easiest solution you should carry out is simply restarting the application, and that is no different here. When applications have been in use for so long, a simple refresh can cause them to fix problems that may be occurring. In order to force stop and refresh Facebook Messenger, follow the instructions below.

messenger

iPhone 8 or Earlier

1. Press the Home button twice in order to open App Switcher.

2. Swipe up on the Messenger application in order to shut it down.

iPhone X

1. Scroll up from the gesture area at the bottom of your screen.

2. Hold for a few seconds in order to open App Switcher.

3. Tap on the icon for Messenger.

Android

1. Tap on Settings.

2. Navigate to Applications.

3. Tap on Manage Application.

4. Tap on Downloaded.

5. Select Messenger and tap on Force Stop.

After you force Messenger to stop, simply restart the application after a few seconds, and check to see if the network error goes away.

Reset Network Settings

It’s possible you may be having a connection problem, that can be resolved by resetting the network settings on your smartphone. This will allow you to restore network settings to the default status. In order to get started and reset the network settings on your device, follow the instructions below.

iPhone

1. Tap on the Settings application. It has a grey background with an icon of a gear on it.

2. Tap on General.

3. Tap on Reset.

Reset Network Settings

4. Tap on Reset Network Settings.

5. You may be prompted to enter your passcode. Please do so accordingly.

6. Confirm Reset Network Settings.

Samsung

1. Tap on Settings.

2. Tap on General Management.

3. Tap on Reset.

4. Tap on Reset network settings.

5. Tap on RESET SETTINGS.

After you’ve reset your network settings, launch the Messenger application, and check to see if the “Waiting for network” error has disappeared.

Update Device Software and Messenger Application

It’s always important that you keep the software on your device up to date. Most users see this as a chore, and this is a grave mistake. Software isn’t perfect and it’s normal for bugs to appear every now and then. Luckily, every new update that comes out usually corrects the mistakes and bugs on prior updates. This is why it’s essential to keep your software up to date. In order to update the software on your device, follow the instructions below.

iPhone

1. Tap on the Settings application. It has a grey background with an icon of a gear on it.

2. Tap on General.

3. Tap on Software Update.

4. If there’s an update available, tap on Download & Install.

5. Tap on Install Now after the update has downloaded.

Android

1. Tap on Settings.

2. Tap on About device.

3. Tap on Download updates manually, and check to see if there’s an update available. If so, download the update file, accordingly.

You should also check to see if there’s an update available for the Messenger application. If there is, you should download and install the update immediately. Facebook is often releasing updates for the Messenger application. New updates tend to solve the bugs that appeared on prior updates. Navigate to the App Store and tap on the Updates tab in order to see if there’s an update available for Messenger, on your iPhone. On Android, you would instead navigate to the Google Play Store.

Reinstall Messenger

Sometimes simply deleting and reinstalling the Messenger application can fix this problem. While this may seem like a silly solution, it often works. This method indirectly cleans the cache and refreshes the application. It’s worth trying out.

Simply delete the application, like you would delete any normal application. Afterwards, download the application again, accordingly. iPhone users would use the App Store, whereas Android users would use the Google Play Store in order to download the application again.