Why Are My Snapchat Videos Blurry? Try These 10 Fixes

Snapchat Videos Blurry

Snapchat is a fun social media platform, dedicated to the sharing of photos and videos as well as messaging the people that you’re closest to.

Often times you may notice that the pictures or videos that you post to your Snapchat story are blurry and as an avid Snapchat user, knowing that your followers aren’t seeing the fine quality of your story because Snapchat has made it blurry can be annoying.

Why Do My Snaps Look Blurry When I Post Them

The reason your Snapchat stories are blurry and lose quality once you post them is is either the aspect ratio is incorrect so Snapchat will compress your video. Or the file of the post is over 5MB which means that it will be compressed.

To avoid Snapchat ruining the quality of the stories that you post, you need to make sure that you’re uploading pictures with a file size below 5Mb and that you have the correct aspect ratio. If it’s a video, then it’s 1GB or less.

All Snapchat stories are constrained within 1080px by 1920px aspect ratio so if you have a video that doesn’t fit this, it’s going to be compressed. Snapchat makes your stories blurry for the best user experience in photo loading, optimizing network connectivity, and taking up minimal space in the phone’s memory and drive.

There’s no way to change the upload quality of your stories on Snapchat, it all depends on the quality of your camera. If your Snapchat story is blurry, this is because of Snapchat’s compression feature. All stories uploaded to Snapchat also experience compression and loss in quality so the best way to fix this is to upload high-quality stories so you don’t notice the compression as much.

1. Poor Internet Connection

If you have a poor internet connection, either you’re on mobile data or a slightly slow WiFi network, your Snapchat videos may appear blurry when you post them. If you do have a poor internet connection, then Snapchat will lower the quality of videos if the Internet speed is slow while uploading.

If this has happened to you, you’ll notice that your video stories or snaps seem normal to you while uploading, but once the upload is done, the quality goes down. It’s always important to remember to upload on a strong WIFI connection rather than data. Before you do so, make sure to check your internet speed and if it’s not good enough, either chance to data or wait for the stories to stop being low quality.

2. Your Video isn’t Optimized

If you’ve uploaded a video to your Snapchat story, the outcome of a bad quality story would be the result of poor optimization, a side effect of Snapchat stretching the original video you uploaded. If you upload a video that’s too small, or low resolution, Snapchat will then stretch the video to fit.

To fix this problem, upload a video that’s of higher quality. You should certainly aim for Snapchat limit of 1 GB for a video. The reason being is that a higher quality video doesn’t suffer from stretching, and shrinking a higher resolution video isn’t going to cause a bad quality story. And don’t go any lower than 1080px by 1920px.

3. Your Network Connection Timed Out

Not an uncommon problem, per say, but certainly a unique issue. You see, when you upload a video, it doesn’t upload all of the data at one time–it does so a little at a time. The strength of your connection helps chern the data faster. If your network times out while you’re still uploading, well, you could end up with a blurry video.

The best solution for this is to check your network status. You may have to reboot your equipment, like your modem and router, and simply try again, like so:

  1. Locate your modem and router (if you have a router). In the back, find the power cable for both your modem and router. Follow the cords until you reach the power outlet they are both plugged into.
  2. Pull the power cords from the power outlet and give the modem and router at least 2 minutes.
  3. After 2 minutes have passed, plug your modem and router back in. Give your modem and router time to reboot and start broadcasting your network. Double-check it’s working by using another device like a mobile device or a computer.

Here are a few ways to prevent low quality when you upload a picture or video to your story.

How to Fix Blurry Snapchat Videos

1. Keeping the Right Aspect Ratio so Snapchat Doesn’t Blur Your Videos

You need to keep an aspect ratio of 9:16 so that Snapchat doesn’t lower the quality of your video stories. This will make the ideal photo size 1080px by 1920px. This means that your video will fill up the screen so it will keep the quality of the video high.

If your video is larger than this and the dimensions are incorrect, Snapchat might reduce the quality of the story so you need to keep within the aspect ratio as well as the file size.

To do this with any video you have, it’s best you use Veed.io because this already has a setting that will keep your video at an aspect ratio of 4:5. If you want an aspect ratio of 1:1, then simply using your phone’s setting to crop will allow you to do this.

  1. Go to Veed.io on your desktop.
  2. Drag the Video into the placeholder
  3. When choosing the size you want to keep the video at, choose 4:5
  4. When exporting the photo, check Resize to Fit.
  5. Select Export to save the video.
  6. Post it to Snapchat.

2. Maximize Your Phones Camera Settings to Improve Loss of Quality

The best way to prevent a huge loss of quality in your Snapchat photos is to maximize your phone’s camera quality. Doing this means that you’ll have better quality photos and videos so when you upload them to your Snapchat story and they do lose their quality, the difference wouldn’t be as bad if you didn’t make the quality better initially.


  1. Open the default Camera app.camera settings
  2. Tap on the Gear icon. This will pull up the settings menu of the Camera app. You’ll immediately see the picture size on the top portion of the settings.picture size
  3. Click on Picture size.
  4. Set it to the biggest size resolution. You can also tap on the video size and make sure it’s at the maximum resolution size. For the example below, its FHD 1920 x 1080. If you’re using the front camera for selfies and videos, make sure to adjust the settings for that as well.

When you adjust the settings and max it out, Snapchat will reduce the size of an image and video to fit its maximum rules. The maximum size of Snapchat video are 1080px so if you take videos from the default camera, utilizing the best resolution will let you keep within the maximum size of videos.

3. Use a High Quality to Keep Story Quality High

Another thing you can do to keep the quality of your stories high is to use a high-quality camera. This could either be a DSL camera that you’re using and this will allow you to keep the quality high straight away.

Another great alternative is a new iPhone or Android. These devices have very advanced cameras and this will allow you to keep your story quality high. When you do upload the video to your story, rather than Snapchat making it blurry, the video will lose quality but it will still be of great quality compared to other people’s posts that don’t use high-quality cameras.

4. Don’t Use Your WIFI

If your Snapchat story is low quality, then make sure to use data instead of WIFI. To change to WIFI, simply turn off your WIFI and turn your mobile data on.

  1. Change to data and turn off WIFI
  2. Post on your Snapchat Story
  3. Check the quality of your Snapchat story.

Usually, mobile data has a more stable Internet connection which means that you’re more likely to have a higher quality story.

5. Use Snapchat’s Camera

If you’re using your native Camera app, you should consider using Snapchat’s default camera app. Although there isn’t much you can do with the default camera of Snapchat, it takes pretty decent videos that are high-res.

This follows the previous method’s technique in taking a high-resolution video and the post will just be adjusted upon upload to the platform. Your videos won’t be any less pixelated but you’ll see how they’re going to turn on as soon as you take the video as opposed to when you upload them and feel the huge drop in quality.

6. Don’t Share the Video Before Uploading

If you’re exchanging photos through platforms Facebook Messenger or WhatsApp, there’s a hundred percent chance that the media content gets compressed. Facebook and WhatsApp do this in order to keep the experience smooth and sacrifice some of the content quality of the videos.

I know I’m guilty of this because I always send videos through WhatsApp so I didn’t realize that the media gets compressed until I dug into the file directory. Sharing on apps before you post a story on Snapchat will cause initial compression so when you do go to Snapchat and post the already compressed video, then it could come out pixelated due to Snapchat’s further compression.

Alternatives to this can be sharing the file through Bluetooth, or uploading it via Google Drive or iCloud.

7. Toggle Off Data Saver

  1. Go to your Snapchat profile by clicking your bitmoji in the upper left corner.
  2. Tap on the Settings icon.
  3. Scroll down to Manage under Additional Services.
  4. Toggle off Data Saver.

8. Update Snapchat

One way you may be experiencing some poor video quality is if the app version you’re using is outdated. Consider going to Google Play or iTunes App Store and downloading the latest version of Snapchat. The app updates from time to time so you can check back to the app page of Snapchat for the latest version.

You can also consider updating your device if you’re using an older unit. Older units have an older version of Android or iOS which may not have the capabilities needed to run a more recent version of the Snapchat app.

9. Uninstall and Re-install Snapchat

If there’s an error within Snapchat that’s causing Snapchat stories to blur, you’ll need to download it and reinstall it. There may be something wrong with Snapchat itself so redownloading it again may clear up the issue.

If you want to uninstall Snapchat:

  1. Hold Snapchat and wait for the settings to show up.
  2. Tap on Delete then tap delete again to confirm.
  3. Go back to the Play Store or App Store and download Snapchat again

When you download it again, go back to the app and see if your stories are blurry.

10. Reset Network Settings

When you reset your network settings, this will fix any network problems that is causing Snapchat videos to have low quality when you upload them to your story. Resetting the network settings clears any setting that relates to a network which could fix the app that’s having issues with your network. When you do this, your settings will go back to how there were when you first had your device.

To reset your network settings:


  1. Go to the Settings app on your Android.
  2. Scroll to and select General management or System
  3. Tap either Reset or Reset options
  4. Tap on Reset network settings.

A confirmation will pop up, tap on ‘Reset Network Settings’ again to confirm your decision. This will reboot your device and once it’s back on, go back into Snapchat and check if your story still has a bad quality after re-uploading it.


  1. Go to the Settings app
  2. Tap on General
  3. Click on Reset
  4. Click on Reset Network Settings


Luckily there are ways to fix your blurry Snapchat videos such as using the camera app natively or making your native camera is set to the highest quality possible. If every video you send is blurry, or every video you upload to your story is blurry, it can make you come off as a fake account, especially if you don’t have things like a bitmoji and your snap score is relatively low.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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