Many iPhone/iPad users love to flaunt how good the AirPods are. In truth, AirPods or the Pro version are indeed incredible in almost every aspect. The sound quality is good, the battery life is decent, and no wires mean that the pods are durable. Briefly, you can say that investing in these pricey earpieces won’t be a bad move after all.
However, with these AirPods, users are likely to encounter an issue which is the red exclamation point either on the right or left side of the AirPods. It doesn’t matter if you are using the 1st or the latest generation of AirPods, you will eventually have to deal with this problem.
What Does Red Exclamation Mark Mean on AirPods?
This red exclamation mark is a clear indication that something is wrong with the AirPods but surprisingly, Apple does not have any official documentation for this error on their support page.
There could be a lot of reasons for your left or right AirPod to have an exclamation mark. Some of the problems that you may face when this error appears are:
- AirPod not transmitting the sound.
- AirPod may have charging issues.
- Volume fluctuation on either one of the AirPods.
- Microphone issues.
Left or Right AirPod Red Exclamation Mark
If the red examination mark is showing for either your left or your right AirPod, chances are there is something wrong with that specific AirPod. It could either mean that the AirPod is damaged or that there’s a bug that’s affecting that AirPod from connecting. Either way, it’s common for your right or left AirPod to only experience the red examination mark.
Fortunately, addressing this red exclamation mark issue is quite simple. There are a few simple methods that you can apply to get rid of this issue. So, if you are facing a similar issue, this article will explain the troubleshooting techniques step-by-step. Have a look at them.
Unpair & Re-pair
The quickest troubleshooting technique is to reset the connection between the AirPod and the device. It is just like restarting a device for a fresh start and you know how fruitful it is at times. Here is what you need to do:
1. Go to the Settings on your iPhone.
2. Tap on the option Bluetooth. Now locate the AirPods and hit the Details/Information icon next to it.
3. Now hit the option Forget This Device.
4. Once the AirPods are unpaired and you will need to pair them back by pressing-holding the set-up button on the back of the case. Follow the on-screen instructions to complete the pairing. Once paired, the issue of the red exclamation mark would have been gone, and it is unlikely that it will come back anytime soon.
This method may seem odd in the context of the problem but surprisingly, it works. Enabling the Airplane mode on your iPhone while AirPods are disconnected and then disabling it automatically eliminates the red exclamation mark. Here is what you will need to do:
1. Disconnect the AirPods and put them down.
2. Go to the Settings and enable Airplane mode.
3. Disable the Airplane mode after 30-60 seconds.
4. Connect back the AirPods to see if the issue has been sorted or not.
This quick-fix has delivered for many users and honestly, it is a feasible option as compared to unpairing the AirPods only to pair them back.
Physical Cleaning of the Charger
Most AirPod users regularly clean their AirPods to clean the wax or dust particles over them. What they do not pay attention to is the charging case. Just like AirPods, the charging case also needs cleaning from debris and dust particles. If you do not clean the charging case then these particles interfere with the functionality.
So, all you need to do is to take the AirPods out of the charging case and clean the bottom of the charging case (where AirPods rest while charging) with a soft, dry cloth. Additionally, also pay close attention to the metallic end of the affected AirPod to see if there is any dust or physical damage. Once the cleaning is done, reset the AirPods.
Conclusively, these methods are quite effective in addressing the red exclamation mark issue. It is highly unlikely that you won’t get this problem solved with these methods. If the error remains even after the troubleshooting then you may have to go to the Apple Store for advice. You will get your AirPods replaced if they are still under the warranty.
Other than that, some AirPods users have also reported that force restarting their device (with which AirPods are connected) has also helped them eliminate this problem. You can consider the options of force restart or reset all settings as well. Unpairing and re-pairing or physical cleaning should do the job until or unless there is some physical damage.
Force Restart Your iPhone
If the problem isn’t actually with your AirPod and there’s a bug on your iPhone that’s causing the red exclamation point to show up, the next thing you need to do is to force restart your device. Force restarting completely shuts down your iPhone and reboots it.
This is going to refresh the operating system and could potentially get rid of the bug you’re experiencing on your device.
Hard reset iPhone 6S or older:
- Hold the power button & home button together
- Do this for over 20 seconds
Hard reset iPhone 7:
- Hold the power button and volume down button
- Do this for over 20 seconds
Hard reset iPhone 8 or x Versions:
- Quickly press & release the volume up button
- Press & release volume down button
- Then press & hold the home button or side button on iPhone X
Once you’ve done this, you need to try and connect your AirPods again to see if the right or left AirPod is showing an exclamation mark.
Send Your AirPods In For Repair
If your left or right AirPod is still showing the exclamation mark, you need to go to the Apple store or schedule a repair online. Once you’ve scheduled it, you’ll have to send in some packing they send you, then send your AirPods back to them, from here, if you have a warranty on your AirPods, they’ll be repaired at a much cheaper price than if you didn’t.