Galaxy Buds Connecting While in Case? Try These 14 Fixes

Galaxy Buds Connecting While in Case

Galaxy Buds are Samsung’s flagship earphones that allow you to connect to your other Samsung devices in a seamless way. With the long-lasting battery, you can listen to music and engage in calls hours on end.

When connecting your Galaxy Buds to devices you’ve already connected to such as your Samsung, you just have to take the Galaxy Buds out of the case and you’ll automatically connect to phone or other Samsung devices. When your Galaxy Buds back into the case, they should disconnect automatically and start charging.

Sometimes when you put your Galaxy Buds back into the case, they can still remain connected to your device. This can be frustrating because you can’t route the audio on your Smasung to your external speaker until Bluetooth devices are disconnected. Luckily, there are a few things you can do when your Galaxy Buds don’t disconnect when you put them back into the case.

Why Do My Galaxy Buds Connect When They’re in The Case

Software Issue

Your Galaxy Buds or Galaxy Buds Pro connects while they’re in the case because of a software issue. There could be a bug that’s causing a failure in the firmware which is preventing the Galaxy Buds from staying disconnected when they’re in the case.

To get rid of this bug, a hard reset will need to be carried out so that the system can be refreshed and the software problem can be removed.

There’s a Charging Problem With The Case

If there’s a charging problem with your case and the Galaxy Buds themselves, this can cause the Galaxy Buds to connect to your phone or any other Samsung device while it’s still in the case.

If your Galaxy Buds can’t be charged, then it’s technically always going to be out of the case and ready to connect. Over time, lint and other dirt particles can get stuck in your case’s charging system and this can prevent it from charging when you put you connect your cable.

Cleaning the data port is simple but if your case still won’t charge after, it’s likely that the data port is fully damaged.

Bluetooth Is Still On

If your Bluetooth is still on whilst your Galaxy Buds are in the case, this can sometimes trigger them to connect to your device again. Although they should disconnect as soon as they’re placed in the case, if they don’t disconnect, this can signify a software problem but this is more likely to happen when your Bluetooth is on.

Your phone is constantly roaming for devices to connect to so if it notices that your Galaxy Buds have momentarily turned even if they’re still in your case, they’re going to connect to them.

They’re Charged To 100 Percent

Another thing that could be causing your Galaxy Buds or Galaxy Buds Pro to randomly connect while they’re in the case is if your Galaxy Buds are charged to 100%.

Sometimes when your Galaxy Buds are charged to 100%, this can cause them to disconnect as soon as they’re fully charged which means that any Bluetooth device that they’ve previously been connected to will connect to them. A

lthough your Galaxy Buds should be continuing to charge when they’re in their case, sometimes they could connect randomly when they’re fully charged. There isn’t much you can do about this apart from taking them out before they’re fully charged.

Galaxy Buds Case Is Open

If your Galaxy Buds case is open, then it might connect to other devices randomly. Although your Galaxy Buds shouldn’t connect to other devices when the case is still open, sometimes having the lid open can cause them to disconnect from the case momentarily and connect to your phone. You need to make sure that the lid is shut to ensure that your Galaxy Buds don’t disconnect randomly.

How To Know Why Your Galaxy Buds Are Connecting While They’re In The Case

If you really want to know what your Galaxy Buds are connecting to your phone randomly, there are a few tests that you can do to check this. If you can get down to the route of the problem, then you’ll be more clear on exactly why it’s happening. If it is something that you can fix, then you’ll know where to start. If it’s not, then fair enough.

Check If They Can Be Charged

If you put your Galaxy Buds in and notice that they can’t be charged, then it’s safe to say that there’s a problem with the charging system. This will let you know why they keep connecting to your phone.

When you place your Galaxy Buds in the case, they become registered as charging and this prevents them from connecting to other devices. However, when your Galaxy Buds can’t charge, they won’t stop themselves from connecting to any nearby devices. If your Galaxy Buds charging system is damaged, then it’s best to take a look at repairing it.

Did They Randomly Connect A While After Being In The Case

If your Galaxy Buds randomly connected to your Samsung device a while after being in the case, then this will let you know that it’s down to a software problem. Glitches and software problems occur all the time and this is more apparent when you’ve had your Galaxy Buds for a while.

If your Galaxy Buds first disconnected when you put them in your case, then they randomly connected whilst they were in the case, chances are it’s just a random error. There’s nothing you can really do to prevent this from happening apart from resetting your Galaxy Buds or updating the firmware.

How To Fix Galaxy Buds Connecting While In Case

1. Turn Off Bluetooth

The first thing you can stop immediately is to turn off Bluetooth on your device. This will force the Galaxy Buds to disconnect because it needs a Bluetooth connection to connect.

To turn off Bluetooth on your device, you have to go into the settings and turn it off from there. If the problem keeps persisting, then having to turn off the Bluetooth each time will be tedious.

2. Close Your Case

Since your Galaxy Buds are able to connect to your device while they’re open, you should close your case whenever you place them in the case. Closing the case allows them to start charging so if you place them in there without closing it, don’t expect your Galaxy Buds to disconnect from your device.

Even if it disconnected initially, opening your case momentarily might cause them to connect while they’re still in the case.

3. Reset Galaxy Buds

If this problem always persists, you’ll need to reset your Galaxy Buds to stop it. A factory reset is going to wipe your Galaxy Buds settings and put them back to default. This means your Galaxy Buds will be in the same condition as they were when you first bought them. This will allow you to ix any software bugs that are going on within your Galaxy Buds.

To reset the Galaxy Buds:

  1. Ensure there is at least a 50% battery charge left in your Galaxy Buds.
  2. Press and hold the sensors on Galaxy Buds for up to 10 seconds.
  3. Put the Buds back into the case.
  4. Let it cool for 30 seconds.

After you’ve reset your Galaxy Buds, you can connect them to your device they put them back in the case to see if they disconnect.

4. Reset Network Settings

If you’ve reset your Galaxy Buds and you’ve had no luck, the problem may be coming from your device. To fix connectivity issues on your Samsung, you have to wipe the network settings. When you wipe the network settings, all the Bluetooth settings, WIFI settings and cellular settings will be wiped.

To reset network settings:

  1. Go to the Settings app on your Android.
  2. Scroll to and select General management or System
  3. Tap either Reset or Reset options
  4. Tap on Reset network settings.

After you’ve reset your device’s network settings, you can set up the Bluetooth connection between the Galaxy Buds and put them back in the case once they connected. After resetting your network settings, your Galaxy Buds should disconnect as soon as they’re back in the case.

5. Un-pair and Reconnect:

If resetting Galaxy Buds didn’t help the cause then you should consider un-pairing the Galaxy Buds from your device and reconnecting them from scratch. Doing this can refresh any firmware problems that’s going on with your Galaxy Buds and it could fix the connectivity issue that you’re experiencing.

  1. Go to the Settings on your Samsung.
  2. Select Connected devices or Device Connection.
  3. Select Previously connected devices or Bluetooth.
  4. Tap your Galaxy Buds
  5. Now choose the option Forget.
  6. Doing this will un-pair the Galaxy Buds from the device.
  7. Now the first part of un-pairing is done. Next, you need to put the Galaxy Buds in the charging case and make sure they are fully charged. Reconnect your Galaxy Buds by following the given steps.
  8. Connect your Galaxy Buds again.
  9. Once connected, put your Galaxy Buds back in the case and see if they’re still connecting to your device randomly.

6. Get the Galaxy Buds Replaced

Since replacing your Galaxy Buds is the fix you probably didn’t want to hear, if you’ve found that your Galaxy Buds are damaged, you’ll need to get them replaced.

You can replace your Galaxy Buds with the new Galaxy Buds Pro (view on Amazon). It’s more reliable and doesn’t have issues like the first generation of Galaxy Buds. Upgrading your Galaxy Buds to new versions will eliminate the connectivity problems you’re experiencing.

7. Update Your Galaxy Buds Firmware

Firmware is the software that is placed in your Galaxy Buds and you can update it to get rid of problems such as your Galaxy Buds connecting while the case is closed. Having old firmware can cause connectivity problems so it’s best to keep things up to date. Your Galaxy Buds firmware should be up to date and this should be done automatically, but if it’s not, then you can do it manually using a very straightforward process.

If you want to update them, make sure they’re first connected to the device then you want to plug the charger into the case and close it. Once this is done you need to leave the Galaxy Buds overnight and wait for them to update. Unfortunately, there’s no other manual step that you can carry out to update them so you’ll just have to wait.

8. Forget Your Galaxy Buds as a Device from your Phone

The next thing you need to do is to forget your Galaxy Buds as a device on your phone. When you forgot a Bluetooth device, this removes the relationship between both devices. So, your phone is going to see this as a new device when you try to make the connection again.

Since there may be a bug that’s causing your Galaxy Buds to connect to it randomly, allowing forgetting the devices may fix any glitches that are causing this to happen.

To forget your Galaxy Buds as a Bluetooth device:

  1. Go to the Settings on your Samsung.
  2. Select Connected devices or Device Connection.
  3. Select Previously connected devices or Bluetooth.
  4. Tap your Galaxy Buds
  5. Now choose the option Forget.

Once you’ve done this, place your Galaxy Buds back in the case and see what happens.

9. Clean the Cases Charging Port

The next thing that you can do in this situation is to clean your Galaxy Buds charging port. Charging ports are notorious for getting lint and dirt stuck in them, especially if you always keep the case in your Jeans – jeans always have lint at the bottom of the pockets.

Before you know how to clean the case, make sure you don’t use anything wet or metal because this can cause a short circuit, and this can break your Galaxy Buds case for good.

To clean the charging port:

  1. Get a static brush or toothpick
  2. Scrape the dirt out
  3. Connect your cable to the case and it should charge

If this step didn’t work, you can try the next step.

10. Restart your Phone

Restarting your phone will refresh the software it’s running on. If there’s a bug or glitch that’s causing problems with your Galaxy Buds, then restarting your phone may get rid of it which could fix the problem you’re experiencing.

11. Force Restart

If you’re still not able to get your Galaxy Buds to stop connecting randomly, you have the option to force restart your phone. When you force restart your phone, it does is cut the power of your device and restart it again. Doing this could get rid of bugs and glitches that could be causing connectivity issues with your Galaxy Buds when they’re still in the case.

Press and hold your Android device’s Power button and the Volume Down key for at least 5 seconds or until the screen shuts down. Release the buttons once you see the screen lighting up again.

12. Update Your Software

Samsung is continually being improved and enhanced. The hardware is undoubtedly new on the latest models, but so are new features on the latest OS versions as a result.

When it comes to glitches or problems, it is always a good idea to upgrade your software to the most recent version available on the market. This has been known to stop your Galaxy Buds from connecting to your phone randomly.

13. Suck Out The Charging Port

Now this one might sound weird, but one thing that could help with this problem is to suck out the charging port on your Galaxy Buds case.  If your Galaxy Buds can’t charge, then they’ll remain connected with your phone unless you turn off Bluetooth.

To make sure that they can charge and disconnect as soon as they’re placed in there, you just need to plug the end with your mouth and such hard.

This works well if you don’t have any compressed air to blow it out. Since port can be filled with all sorts of junk, doing this can easily get rid of debris that could be trapped inside there.

14. Contact Samsung Support

If you have tried all the steps and you still notice that there’s a problem, then it looks like there’s a deeper issue that can’t be resolved with troubleshooting steps. In this case, you’ll need to contact Samsung support to get this fixed. This is likely to happen after many years of having your Galaxy Buds so don’t be taken back by the unfortunate situation. After about 3 years of having Galaxy Buds, whether that’s the Pro or the first-gen, problems start to occur.

Most Galaxy Buds have a full-year warranty so if you have to take them to the Samsung store, you will most likely get them replaced for free. On the website when it comes to selecting the problem that you have with your Galaxy Buds, just make sure that you select the case and any qualifications relating to the connectivity problem.

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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