Galaxy Buds Case Not Charging? Try These 12 Fixes

Galaxy Bud Case Not Charging

I get it, you just finished using your Galaxy Buds and you decide you want to charge the battery case so that you can charge your Galaxy Buds. Unfortunately, when you went to charge your case, it didn’t charge.

This means that when your case runs out of battery, your Galaxy Buds aren’t going to charge as well which means that they’ll eventually stop working.

Why is My Galaxy Buds Case Not Charging?


1. Cases Data Port Is Dirty Or Damaged

One reason why your Galaxy Bud case won’t charge is due to your case’s data port in the case the charging socket is dirty or damaged. Over time, lint and other dirt particles can get stuck in your case’s charging socket and this can prevent it from charging when you put you connect your cable.

Cleaning the data port is simple but if your case still won’t charge after, it’s likely that the data port is fully damaged.

2. Cable Problem

If there’s a problem with the power source that you’re connecting your cable to charge your Galaxy Buds case or Galaxy Buds Pro case with, then this can prevent it from charging problem.

Ensuring that you’re giving your case the right amount of power from the right source is essential to how it charges. Failure to do this can result in the case not charging.

3. Software Issue

Another reason why your Galaxy Bud or Galaxy Bud Pro case isn’t charging is because of a software issue. There could be a bug that’s causing a failure in the operating system which is preventing the case from being charged.

To remove this bug, a hard reset will need to be carried out so that the system can be refreshed and the software problem can be removed.

4. Battery Problems

One problem that could be causing your Galaxy Buds case not to charge is the fact that it has battery problems. If you’ve had your Galaxy Buds for long enough, then the battery is eventually going to wear out and they’ll need to get replaced.

If you haven’t had your Galaxy Buds for too long, then it’s fair enough to say that your Galaxy Buds aren’t facing battery problems.

If you notice that your Galaxy Buds are consistently not charging, then the best thing to do would be to put it down to battery problems. The battery could be dead and just need replacing, so it’s best not to get rid of your Galaxy Buds entirely.

If you’ve ever noticed that one Galaxy Bud drains faster than the other, this is a symptom of battery issues within your Galaxy Buds themselves.

Why Won’t My Galaxy Buds Case Light Up?

If you notice that your Galaxy Buds case won’t light up when you go to charge it, then you’ll know that there’s a problem with the charging system. Usually, the cause of this is a glitch but if you’re noticing that you’re plugging your cable in and the Galaxy Bud case isn’t showing any lights, then you can try to reset it to get rid of the problem.

To factory reset then before trying to charge them again, Touch and hold both of your Samsung earbuds’ sensors at the same time for at least 10 seconds. Position them properly in the charging case and leave them inside for at least 30 seconds.

After 30 seconds, pair your earbuds again with your device and see if the issues are fixed. If the issue persists after that, you should take it to the store because it’ll likely need a replacement.

Galaxy Bud Case Not Charging But Galaxy Buds Are?

If your Galaxy Buds are charging but not your case, then this means there’s a problem with your case’s charging system and not your Galaxy Buds themselves. The internal components of your Galaxy Bud case that allows your Galaxy Buds to be charged is working completely fine and the only problem is the charging system of the case.

Usually, this will be caused by a glitch, and doing a factory reset should fix the problem in no time.

Galaxy Buds Themselves Not Charging?

If your Galaxy Buds aren’t charging along with your Galaxy Buds case, it could either be that your Galaxy Bud case is dead so it’s unable to charge your Galaxy Buds, or your Galaxy Bud case still has charge but the internal components that charge your Galaxy Buds aren’t working so it’s unable to charge your Galaxy Buds.

Why Does My Galaxy Bud Case Not Charge to 100?

If your Galaxy Bud case isn’t charging to 100 percent, then this could be down to the adapter being damaged due to a short circuit. You might find that your Galaxy Buds case only charges a certain percentage but it never reaches 100%.

The best solution is to use another USB to a cable and adapter to charge the case. If the new cable or adapter works then your problem is solved. Another thing you could do in this case is to replace the battery because that could also prevent your Galaxy Buds case from charging 100%.

How to Fix Galaxy Bud Case Not Charging

Before you go ahead and try and troubleshoot the problem with your Galaxy Bud case, you need to make sure you’re charging it properly.  If you’re unsure how to charge your Galaxy Bud case properly, you need to make sure that you know how to charge it properly so this isn’t a cause of why your Galaxy Bud case is not charging.

To charge your Galaxy Bud case, connect the cable to the bottom of the case. The battery indicator light should come on for a few seconds and turn off as the case charges > plug the cable adapter into a power source and your Galaxy Bud case should be charging.

If this process didn’t work, then you can conclude that there’s a problem with the charging process for your Galaxy Bud case.

To tell if your Galaxy Bud case is charging, you’ll see the orange light to indicate that it’s charging. If you can’t see the light turn orange when you plug in your charger, your Galaxy Bud case is not charging.

1. Reset Your Galaxy Bud Case

The first thing you need to do is to reset your Galaxy Bud case. This is a very good troubleshooting step to take when trying to fix your Galaxy Buds case because there aren’t that many troubleshooting steps you can complete with it.

Resetting your Galaxy Buds case is going to clear the operating system which could fix the charging process.

To reset the Galaxy Buds case:

  1. Ensure there is at least a 50% battery charge left in your Galaxy Buds.
  2. Press and hold the sensors on Galaxy Buds for up to 10 seconds.
  3. Put the Buds back into the case.
  4. Let it cool for 30 seconds.

If this step didn’t work, go to the next step.

2. Inspect the Charging Process

If hard resetting your case didn’t work, you want to go through each of the components of the case’s charging process and inspect those for damage.

The best thing to start with is your cable power adapter. If you’re using your computer, car charger, or wall adapter to charge the case, take a close look inside them for any debris or gunk that may have gotten in there that could be interfering with the charging process.

After inspecting the power adapter, if you think you found anything that could stop your case from charging, don’t use a paperclip or anything sharp because that can cause problems with static electricity and it can do physical damage to your Galaxy Bud case or other components.

To clean out any debris from the power adapter, use an anti-static brush. If you don’t have an anti-static brush lying around somewhere, which most people don’t, the next best thing you can use is a new toothbrush. Before you use a toothbrush, make sure that it has no moisture since this can cause serious damage to the internal components of your phone or your charger.

Make sure you gently brush out using a circular motion. The other way you can try and fix your Galaxy Bud case not charging is by simply using another power adapter or using a friend’s. This is probably the easiest way to fix this issue.

3. Clean the Cases Charging Port

The next thing that you can do in this situation is to clean your Galaxy Buds charging port. Charging ports are notorious for getting lint and dirt stuck in them, especially if you always keep the case in your Jeans – jeans always have lint at the bottom of the pockets.

Before you know how to clean the case, make sure you don’t use anything wet or metal because this can cause a short circuit, and this can break your Galaxy Buds case for good.

To clean the charging port:

  1. Get a static brush or toothpick
  2. Scrape the dirt out
  3. Connect your cable to the case and it should charge

If this step didn’t work, you can try the next step.

4. Use a Different Cable

The next step that I implore you to take is to change the cable you’re using to charge the case. If you’re using a cable that isn’t certified, this may be causing the problem.

Fake cables don’t have good connectivity capabilities compared to certified cables. Once you’ve switched cables, you should check if you’re able to charge your case with it.

5. Don’t Use an Extension

If you’re using an extension to try and charge your case, try switching to a wall socket. If there’s an issue with the extension, it can stop your case from charging properly. Once you’ve plugged it into a wall socket, the case should start charging.

6. Take Your Galaxy Buds Out

One thing that could be disrupting your Galaxy Buds from charging is your Galaxy Buds themselves. Sometimes when you have your Galaxy Buds in, it could disrupt the charging process.

In this situation, taking your Galaxy Buds out of the charging case could work wonders for the charging process and allow the case to actually charge. If you notice that this doesn’t work, then it could signify worse problems with the case’s charging process.

7. Suck Out The Charging Port

Now this one might sound weird, but one thing that could help with this problem is to suck out the charging port on your Galaxy Buds case. The charging case’s port can be filled with all sorts of junk and one way to easily get rid of debris that could be trapped inside there is to suck it out.

To do this, you just need to plug the end with your mouth and such hard. This works well if you don’t have any compressed air to blow it out.

8. Get the Galaxy Buds Replaced (Case Included)

Since replacing your Galaxy Buds is the fix you probably didn’t want to hear, if you’ve found that your Galaxy Buds are damaged, you’ll need to get them replaced.

You can replace your Galaxy Buds with the new Galaxy Buds Pro (view on Amazon). It’s more reliable and doesn’t have issues like the first generation of Galaxy Buds. Upgrading your Galaxy Buds to new versions will eliminate the charging problems you’re experiencing.

9. Contact Samsung Support

If you have tried all the steps and the case is still failing to charge, then it looks like there’s a deeper issue that can’t be resolved with troubleshooting steps. In this case, you’ll need to contact Samsung support to get this fixed.

This is likely to happen after many years of having your Galaxy Buds so don’t be taken back by the unfortunate situation. After about 3 years of having Galaxy Buds, whether that’s the Pro or the first-gen, problems start to occur. Usually, this is with the Galaxy Buds themselves but problems can still occur with the case.

Most Galaxy Buds have a full-year warranty so if you have to take them to the Samsung store, you will most likely get them replaced for free. On the website when it comes to selecting the problem that you have with your Galaxy Buds, just make sure that you select the case and any qualifications relating to the charging process.

10. Use a Wireless Charger

Wireless chargers have recently become popular and they could actually be the solution to your charging problem. When your Galaxy Bud case isn’t charging, there’s a big chance that the problem is down to the charging port or the cable.

The best way to fix this problem would be to charge them wirelessly using a Samsung-compatible wireless charger (view on Amazon) so that they can bypass the traditional charging system.  Wireless chargers do not require you to plug anything inside the charging port so if your port is broken then this can be a great alternative.

To use a wireless charger, you simply have to plug it on, then place your Galaxy Bud case on top of the charging mat.

11. Update Your Galaxy Buds Firmware

Firmware is the software that is placed in your Galaxy Buds and you can update it to get rid of problems such as your Galaxy Buds case not charging. Having old firmware can cause charging problems so it’s best to keep things up to date.

Your Galaxy Buds firmware should be up to date and this should be done automatically, but if it’s not, then you can do it manually using a very straightforward process.

If you want to update them, make sure they’re first connected to the device then you want to plug the charger into the case and close it. Once this is done you need to leave the Galaxy Buds overnight and wait for them to update.

Unfortunately, there’s no other manual step that you can carry out to update them so you’ll just have to wait.

12. Charging Your Galaxy Buds Case Without The Galaxy Buds Inside

The only way to charge your Galaxy Bud case and not the Galaxy Buds themselves is by removing the Galaxy Buds from the case before you charge them. When you take out the Galaxy Buds, the power is only diverted to the Galaxy Bud case and not the Galaxy Buds.

If your Galaxy Buds are fully charged, you can leave them in the case the power will only be diverted to the Galaxy Bud case.

However, if your Galaxy Buds are out of battery and you put them in the case, the Galaxy Buds case will be charging but the Galaxy Buds will be draining the battery as it’s charging. Once the Galaxy Buds are done charging, then the Galaxy Buds case will start to charge.

How Long Does it Take to Charge a Galaxy Bud Case?

If you’re having problems with your Galaxy Buds cases charging process, then you’re probably wondering how long they usually take to charge them fully. Your Galaxy Bud case powers your Galaxy Buds so they require slightly longer to fully charge your Galaxy Buds.

From a dead Galaxy Bud case to a fully charged one, it takes approximately 2 hours. That means if you’re short of time, then you can quickly get your Galaxy Buds back to full fitness and ready to be used again

David Johnson is a freelance writer with 9 years of experience writing for Techzillo and other established tech outlets like iMore. His focus and key interests are Apple and accessibility as well as consumer technology in general. Read our Editorial Guidlines and Fact Checking process.


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