When people try to add a bank account, they get an error saying “Form Submission Error. Try Again.” This stops them from being able to add a bank account.
Adding a bank account for your Venmo profile is critical so that you can transfer funds from your bank account to make payments or transfer money to friends and family.
This is an issue that many people want to know how to resolve. You can fix this problem quickly as easily as using this app.
Why Does Venmo Say Form Submission Error?
1. Your Venmo Account is Frozen
One of the first reasons why you may be getting this error could be because your Venmo account is Frozen. Whenever you encounter an issue with your account being frozen, you may not have access to certain or all features of the app.
Fix – Contact Venmo to Reverse This
There are multiple ways available to contact Venmo support to assist with this issue. If you want to contact support via phone, the direct phone contact number is 1-855-812-4430. Phone support is available from 8:00 am to 8:00 pm Central Time, seven days per week.
You can also submit a request form through the Venmo website. The link available for submitting the request form is the link for the Help Center. The URL is help.venmo.com.
The URL will take you to the help center to submit the request form. Once you access the link, scroll down until you see the Contact Support option. Tap on the Contact Support tab, and you will be directed to the form.
When the form is open, you will enter your full name, phone number, email address, and the subject of the issue or inquiry. From there, you will select what type of support you are looking for under the How Can We Help column.
And lastly, you will type out a detailed description of your issue in the Tell Us What’s Up section.
After you have typed out the form, you can submit any attachments, such as screenshots showing what is on your screen, for the representative to have a clearer picture of what you are experiencing.
After everything has been entered, you can tap the submit button to forward the inquiry to Venmo Support. The form would be submitted directly via email to the support team.
If any other issues occur while you are handling this problem, under the Help Center page, you will have the option to type in other issues that you are experiencing to locate other helpful information.
2. Fraud Dept Hasn’t Approved the Bank
The Fraud Department is an agency that collects scam reports. Whenever you attempt to link a bank account, there is a particular process that your bank account has to go through before it is successfully linked to your Venmo account.
One of the finalizations for the linking process is for the account to route through the Fraud Department to be approved prior to being linked.
Fix – Contact Your Banks Fraud Dept
The best option for you to proceed with is it check the fraud department for your bank. When checking with this department, you are making sure there are no issues with connecting your bank.
If there is an issue, the fraud department will provide you with information on why the bank account isn’t able to be linked. The general contact number for reporting the most common scams is 1-877-382-4357.
If any additional assistance is needed with this process, it would be recommended to reach out to your bank directly for a better and faster approach.
3. You’ve Entered the Accounts Details Wrong Too Many Times When Trying to Link the Account, and Now Your Bank is Frozen
Entering your account information incorrectly multiple times is a mistake we can all make here and there.
In most cases, if you have entered your credential incorrectly various times, you will get a notification each time you entered the wrong information.
This notification will appear approximately 3-4 times before you are officially locked out of your account.
Once you are locked out of your account, there may be a waiting period before you can reaccess the account, or you may have to reset your password to gain access to your account.
Fix – Reset Your Password
If you are locked out of the account or your account is frozen, you can reset your password through Venmo directly.
To reset your Venmo account password, you will navigate to the login screen where you enter your credentials. On the login screen, you will see a tap that says “Forgot Password”. Tap on the forgot password tab to begin resetting your password.
Venmo will send you a link to the email address you’ve provided for your account setup. Once the link is received in your email inbox, you will open the link from your email and create a new password.
When creating the password, the input should be different and unique. Ensure the password you create is distinctive and something that is easy to remember.
If you have an issue with remembering your password, it would be wise to write the password down on a note and stash the note in a private spot where only you know it’s there.
If you don’t want to write down the password, you can save the password in your notes on your personal device.
After resetting the password, attempt to use the new password to log back into your account to link to your bank.
4. Bank Account is Already Linked to Another Venmo Account
If you have gone through the song and dance of creating a new Venmo password, and when you link your bank, you are still getting the error, you may want to consider that you possibly have another Venmo with the same bank account you are attempting to link.
If you discover that that is a part of the issue, your next option is to unlink the bank account from the other Venmo.
Fix – Unlink That Account From Your Other Venmo Account
If you have an alternate Venmo account, most likely, that account is linked to another email address you may have.
So, to access the other Venmo, you would log out of your current Venmo and log into your secondary Venmo using the alternate email address for that account. Once you are in the secondary account, you complete the following steps to unlink the bank account:
1. Tap on the menu once you are logged in.
2. Select the settings options to open your Venmo account settings.
3. Tap on the Payment Methods section.
4. From there, you will tap on the bank account that you want to unlink.
5. Tap on Remove to delete the bank account from Venmo.
6. Finally, tap on Remove Bank to remove the bank account from Venmo.
After you have unlinked the bank account, log out of the secondary Venmo and sign back into the primary account you want to link the bank account to. Once you are signed into your primary Venmo, follow through with these steps to link the bank account to your primary Venmo:
1. After logging into your Venmo, navigate to the Me tab. To do this, you must tap on your profile picture or initials.
2. Next, select the gear icon located in the top right of your screen. After opening the settings, tap on the Payment Methods option.
3. From there, tap on the Add a Bank Card section and then choose the bank. To link the bank account to your Venmo, choose which verification method you’d prefer to link the bank account.
5. The Bummer of Them All….Venmo is Down
Fix – Wait For Venmo Servers to Correct Itself.
Sometimes, when an application or website isn’t working correctly, it is due to the server for that app or website currently being down. That can be a struggle for some consumers who use the Venmo app.
A server crashing or going down is an unexpected occurrence that happens when it’s least expected. There is no warning, nor is there any notification that goes out to all users to be aware of an upcoming crash.
However, the only option to take heed of at that moment is to wait for the Venmo service to come back up.
Usually, suppose there is an internal issue with the app or service, just like other applications and worldwide services, the app developers will notify consumers via email or text message, notifying them that there is an ongoing issue they are working hard to resolve.
So, if you are having an issue with your bank account not linking correctly and you are getting the Form Submission Error, it’s possible that the server connected to the server for Venmo unhinged just for a little while.
There is never a set time frame or deadline for when a server is down or when a server will come back to life. The best thing to do is to keep a close eye on your emails and SMS messages to see if Venmo will update you on the process of the server.
If you don’t get any messages or notifications on the issue, wait it out. Once the server is back in action, attempt to link the bank account again.
6. Is it Possible You’ve Got A Bug?
No one ever wants to hear they have a bug. Bugs are incredibly frustrating and, depending on the situation, can be hard to get rid of. However, in this particular situation, getting rid of this bug, if it is one, is actually quite simple.
You have the alternative to clear your cache, log out, log back into your Venmo account, update your Venmo app, and use Venmo via a web browser instead.
Let’s check out some of these fantastic alternatives to swat this possible bug out of the universe! Let’s jumpstart with logging out and logging back into your Venmo account.
Fix – Log Out and Log In
If you are currently logged into your Venmo, you must:
1. Select the three horizontal lines located in the top-right corner of your screen.
2. Next, tap on the Settings option. On the settings window, scroll down until you see the option to sign out.
3. Tap on the Sign Out tab to log out of your account. After logging out, you either wait for a couple of minutes before logging back in or proceed to log back in immediately. However, after you a logged back in, attempt to proceed with linking the bank account by navigating to the Me tab.
To do this, you must
1. Tap on your profile picture or initials.
2. Next, select the gear icon located in the top right of your screen.
3. After opening the settings, tap on the Payment Methods option.
4. From there, tap on the Add a Bank Card section and then choose the bank.
5. To link the bank account to your Venmo, choose which verification method you’d prefer to link the bank account.
Logging out back into your account is just a quick reset of the app so that it would function properly.
Fix 2 – Clear The Cache
To clear out your cache, you must do the following:
1. If you are using an Android device, go into your device settings and to apps; once your app’s window is open, locate the Venmo application.
2. Open the Venmo settings; you will see options to force close, clear data, and clear cache.
3. Select the option to clear the cache. To be safe, once your cache is cleared, it would be best to force close the app if the application was previously opened.
After the cache is cleared and the app is forced closed, reopen the Venmo app and attempt to link the bank account you wish to use for the Venmo account. Keep a close eye on the Form Submission error to see if it appears.
Caches can sneak up on you when you least expect it. Many people pay this no mind because they only focus on using the rather than how much storage is being used from the app. Better yet, people don’t focus on how the storage is being used either.
So, if you want this app to operate correctly, you might have to clean house on your cache storage. If that didn’t resolve this aggravating problem, attempt the next alternative to see what can be done.
Fix 3 – Update the App
To update your Venmo app on your iOS device, you can follow these simple steps:
1. Open your app store on your iPhone.
2. Tap these search icon and search for the Venmo app.
3. Once you have located the Venmo app, it will show the application is installed. Once the application is installed, you will also be able to see if an update is available.
4. If you see a button that says update next to the title Venmo, tap the update button, and the app will immediately update.
5. Once the Venmo app has officially updated, you can attempt to sign back into your account to see if the Form Submission error appears again.
Performing an update is a simple system reboot of the app. This will remove any bugs or internal issues with the application so you can continue enjoying all this app has to offer.
For Android consumers, you can update the Venmo app by doing the following:
1. Open the Google Play Store
2. In the search bar, type in the search bar “Venmo” to locate the Venmo app in your stored apps.
3. Once you have located the Venmo app, underneath the application, you will see an option to uninstall or update.
4. Tap the Update option.
5. The app will automatically start to update.
6. Once the app has updated, navigate back to the app on your home screen or your apps drawer and open the app.
If you have updated the app and you the error still appears on your app when linking the bank account, you might want to attempt the following method listed in this information.
Fix 4 – Use Venmo on Browser instead of App
If you are still experiencing the Form Submission Error on your app, you may want to try to use Venmo on a web browser instead.
For some money transfer applications, if you are having an issue with consistent errors, switching to your account on a web browser will do the trick.
To log into your account via web browser, you must ensure the browser you are using is safe, secure and essentially fast for maneuvering your account online. Some dependable web browsers are as follows:
-Google Chrome (most popular)
-Microsoft Edge
-Mozilla Firefox
-Safari
And so many more!
You can use a browser on either your personal device or PC. Also, it is essential to ensure that the browser you are using is up to date and running the latest version. If there is an update available on your web browser, update the browser before logging into your Venmo account.
Once you are on the Venmo home page, tap the three horizontal lines located in the top right-corner and scroll down until you see the login. Tap Log In to sign in to your Venmo account.
Fix 5 – Contact Venmo
There are multiple ways available to contact Venmo support to assist with this issue. If you want to contact support via phone, the direct phone contact number is 1-855-812-4430. Phone support is available from 8:00 am to 8:00 pm Central Time, seven days per week.
You can also submit a request form through the Venmo website. The link available for submitting the request form is the link for the Help Center; the URL is help.venmo.com.
This link will take you to the help center to submit the request form. Once you access the link, scroll down until you see the Contact Support option.
Tap on the Contact Support tab, and you will be directed to the form.
When the form is open, you will enter your full name, phone number, email address, and the subject of the issue or inquiry.
From there, you will select what type of support you are looking for under the How Can We Help column. And lastly, you will type out a detailed description of your issue in the Tell Us What’s Up section.
After you have typed out the form, you can submit any attachments, such as screenshots showing what is on your screen, for the representative to have a clearer picture of what you are experiencing.
After everything has been entered, you can tap the submit button to forward the inquiry to Venmo Support. The form would be submitted directly via email to the support team.
If any other issues occur while you are handling this problem, under the Help Center page, you will have the option to type in other issues that you are experiencing to locate other helpful information.
Conclusion
Linking your bank account is a crucial process when using Venmo. It’s critical that a bank account is linked so that you can transfer money with ease.
Also, having a bank account on file allows you to keep track of what funds are being used from your primary checking account for bills, paying back a friend or family member, or taking care of a rental payment.
If you get a “Form Submission Error. Try Again” error, this isn’t anything to get worked up over. Before you drive yourself into a panic, remember the alternative you can turn to in an attempt to resolve the problem.
You can contact Venmo to ensure your account is not frozen, contact the Fraud Department to see if there were any issues with linking your bank account, and check to see if your bank account is already linked to an existing Venmo.
If all of this was investigated, you might have to clear cache, use Venmo on a web browser, or contact support for further investigation of the issue.
Whatever method you decide to follow through with, to keep yourself at ease, it’s important to know that this is an issue that can definitely be resolved!