Bluetooth is a wonderful piece of technology that allows its users to access certain features through a signal, not unlike Wi-Fi, without the need of a cable wire. For example, you can stream your GPS or music to your Force vehicle’s SYNC feature. This leaves your hands free and away from your device while you’re driving.

On a side note, you should be watching the road anyways and not fiddling with your device. You are still driving, after all, and no amount of “hands-free” alternatives are going to relieve you of your responsibility as a driver.

With that being said, if Ford SYNC isn’t working, then you should know that you aren’t alone. There’s a number of issues why Bluetooth and Ford SYNC aren’t playing nice with each, but you can bet you’ll find the solution to your problem with one of the troubleshooting guides below.

But do note that every Android device is slightly different, as well as the versions of Ford’s SYNC technology. The steps provided are as broad as you can get.

It’s Refusing to Connect

Technology can be really touchy sometimes, especially when it comes to wireless hardware. In this case, your Ford SYNC is refusing to connect with your device. That’s not an uncommon problem, and is generally the root cause of the problem.

1. Shut off your Ford vehicle entirely.

2. If you’re on the driver’s side, open and close the door. This will trigger SYNC to shut down.

3. Wait for SYNC to shut down completely.

4. Once SYNC has completely shut down, you are welcome to start your Ford vehicle back up.

5. Press and hold the Power button until your power options menu appears.

6. In your power options, choose Shutdown or Power Off; it depends on your device.

7. Wait 60 seconds. This ensures that your Android device has been successfully shut down.

8. Press and hold the Power button again until you see your Android light up.

9. Attempt reconnection with your Ford SYNC.

“Forget” Your Ford Vehicle

In the event that your Ford and device do not sync, then you should “forget” the car on your list of devices within your Bluetooth settings, like so:

1. Locate and launch the Settings app.

2. In your Settings menu, scroll down until you locate Bluetooth.

3. In your Bluetooth menu, you’ll see your car listed as a linked device. Select it.

4. In the popup box that appears, select Forget.

5. While you’re at it, turn your Bluetooth OFF, and then turn it back ON, by using the slider to the right of Bluetooth.

6. On the SYNC screen, highlight Add a Device and select it by pressing OK.

7. Follow through with the on-screen instructions.

8. When you reach the section that asks for a 6-digit pin, instead, highlight Special PIN and select it. When prompted, punch in 4 zeroes.

Spotify Refusing to Work

When Bluetooth is working, all you want to do is enjoy your music on Spotify. But what if it isn’t working? There’s a solution for that, too.

Here’s what you do:

1. Locate and launch the Settings app.

2. In your Settings app, locate and select Apps. You may have to scroll down to find it.

3. Locate Spotify in your Apps menu. It’s in alphabetical order.

4. On Spotify’s app info page, first select Force Stop. This will ensure that none of Spotify’s processes were causing any problems.

5. Next, choose Storage in the same menu.

6. Tap Clear Cache and then select Clear Data.

7. Attempt to play Spotify again.

Update Your Android Device

Updates are important to the health of your device. If your Android device is in need of any, then you should definitely update it to its latest version.

1. Locate and launch the Settings app.

2. In your Settings menu, choose About Phone or Above Device. You’ll find it at the bottom of the menu.

3. Select Check for System Updates.

4. If any are available, select Install.

Getting in Touch with Ford

You may need to seek council with Ford if none of the solutions are working for you; in fact, SYNC may even be out of date. If your device is too far ahead in updates, it may be giving SYNC issues with being out of date.

In that case, a Ford representative can give you options best suited for professionals.

Bottom Line

Even though wireless technology like Bluetooth can be touchy sometimes, it doesn’t happen often enough to shelve the usefulness. When it works, it works.