itunes crashing windows 10

If you launch iTunes on your Windows 10 PC, it can crash due to several reasons. Sometimes iTunes has malfunction where it just won’t let the user open the app. This can stop you from listening to your music on your PC which can be annoying. Before you try any solutions, you can try and restart your PC and see if it’s a problem with your PC and not the iTunes app itself. If you’ve restarted your PC and iTunes continues to crash, you’ll need to troubleshoot the app itself.

The Reason iTunes Crashes

When iTunes crashes, it’s mainly because of a bug that’s in the software of the program. This software bug can cause iTunes to freeze and shutdown each time it’s opened. To stop iTunes crashing on your PC, you’ll need to get rid of the bug in the iTunes software.

1. Reinstall iTunes

The easiest way to get rid of the bug with a program’s software is to reinstall the programme. When you reinstall it, the original and usually updated version of the software is put back onto your PC. But before you reinstall iTunes, there are a few things you need to do with the old iTunes programme.

  1. Close iTunes.
  2. Right-click the Start button.
  3. Click File Explorer.
  4. Navigate to the following location:

C: Drive Program Files (x86) Common Files

  1. Rename the Apple folder “Apple.old“.
  2. Navigate to the following location:

C: Drive Program Files (x86)

  1. Rename the Apple folder to “Apple.old
  2. Navigate to the following location:

C: Drive Program Files

  1. Rename the Apple folder to “Apple.old“.
  2. Download iTunes.

2. Run iTunes as Administrator

The next thing you need to do is to run iTunes as an Administrator. This gives you administrator privileges to iTunes and can stop the iTunes app from crashing. Sometimes when you run an app without having administrator privileges, it can freeze and crash. To run iTunes as an administrator:

  1. Right click on iTunes.
  2. Click on Run as Administrator.

If this stopped iTunes from crashing, you should always run it as an admin.

3. Reset iTunes

The next thing you need to do is to reset the iTunes app. If you’ve reinstalled the software and the app is still glitching, you can reset iTunes in settings. To reset iTunes to stop it crashing:

  1. Open Settings under the Start menu.
  2. Go to Apps.
  3. Click on Apps & features.reset itunes
  4. Click on iTunes.
  5. Click Advanced Options.
  6. Select Reset.

4. Disable your Firewall

Your Firewall can prevent a lot of things from working. The purpose of a firewall is to protect your PC from malware which can infect your PC, but sometimes, it can detect something slight in a programme which can stop the whole programme from working properly. To turn off your firewall:

  1. Open the Control Panel.
  2. Click on Windows Firewall.Turn off firewalls Windows
  3. Click on Turn Windows Firewall off. This is in the left navigation pane.
  4. Click on Turn off Windows Firewall. In the Customise Settings window
  5. Click OK.

If you’re not able to turn it off, you may have another firewall such as McAfee or Norton installed on your PC. You’ll need to turn it off from here.

5. Download from Microsoft Store

If iTunes is still crashing or freezing, you can reinstall the app again, but this time, using the Microsoft store. Doing this can get rid of any glitches within the iTunes app on your PC. To reinstall iTunes:

  1. Open Settings under the Start menu.
  2. Go to Apps.
  3. Click on Apps & features.
  4. Click iTunes.
  5. Click Uninstall.
  6. Go to the Microsoft Store.
  7. Download and Install iTunes.
  8. Launch iTunes.

6. Hard Reset your PC

If you’ve tried the steps above and iTunes is still crashing, the problem may be within your PC itself. The easiest way to get rid of any glitches within your PC that could be stopping iTunes from crashing to the troubleshoot your PC. This could get rid of anything that’s stopping the app from malfunctioning. To troubleshoot your Windows 10 PC:

  1. Click the Windows key.
  2. Click the Power icon.
  3. Hold down Shift key.
  4. Click on Restart.
  5. Hold the Shift key and don’t release it until you see a blue screen.Troubleshoot windows 10
  6. Click on Troubleshoot.
  7. Select Reset this PC.
  8. Click on Keep my files.